Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Latest Reviews for North Haven Care and Support Ltd

stars
stars 08 June 2022
When I get my main carers, the service is excellent. But disregarding my mental illness or dignity they often move my carers around if anyone is sick. This happens to me regularly. How would you like different people coming in and dealing with the most intimate tasks. Also, they don't take into consideration my state of mind needing the same people. They don't even tell you they are changing your carer just a different person just turns up.
Review from Annette E (Client / Service User)