Submit a Review for Right at Home (Chippenham)
15 Forest Gate, Chippenham, SN15 3RS
View Full Details of Right at Home (Chippenham)Latest Reviews for Right at Home (Chippenham)
10 March 2025
My brother has improved by leaps and bounds since the cover from Right at Home have been going in three times Mon-Frid and four times at weekend. If there is a problem at my brothers they will always ring me so that it can be sorted out. The carers are always kind and helpful, I would certainly recommend them to anyone who needed assistance.
07 March 2025
Very happy with the care my father receives. We can relax knowing he is good care. I am contacted regularly so I know how things are going when I can't be there.
10 February 2025
Great service, friendly and reliable service. Quick to communicate and respond to queries. Following a regular review, one of the staff has suggested using the app to see up-to-date schedules, so will be giving this a go.
16 January 2025
We are very happy with the service from all the caregivers. They are all friendly, and very caring. I have to admit I was a bit wary at first with different people coming into our home but actually, everyone is lovely and makes it easier. The caregivers provide excellent support.
25 November 2024
Great service, they do a good job and are very friendly. Really happy with the service. The only problem is the office in relation to the roster off office done a better job in sending the roster out I would be really happy with the service.
13 November 2024
My experience has been absolutely awesome with Right At Home. All carers are fantastic and they go above and beyond. They keep me sane and I enjoy the chats we have. They really help me when I need them.
11 July 2024
Right at Home have looked after my father in a very considerate and sympathetic way for the best month. They have shown respect and treated him with dignity. I would be very happy to recommend them as a care team.
13 June 2024
The carers who visit my wife are pleasant, friendly and respectful. I delight to hear the laughter coming from the bathroom when my wife is being helped in the shower. This interaction between carer and client does my wife a lot of good and I am pleased to have the help of Right at Home carers.
29 May 2024
I have nothing but praise for this care company. They are professional and caring, they keep you fully informed and are so approachable, nothing is too much trouble for them. I felt totally supported throughout the time they were caring for my mum. The carers themselves were absolutely amazing! So caring and friendly, we felt like they were an extension of our own family. I have only praise and thanks for these wonderful people. It seems wrong to have to talk about the cost of care these days but this company and their wonderful carers are truly worth every single penny. Thank you so much.
12 March 2024
It is good to start the day with seeing a friendly face at the door (the carer). Whatever task needs to be undertaken is tackled with understanding and where necessary explanation and skill. 'Is there anything more I can do for you?' is a question usually asked before the carer departs. Conversation is welcome - usually about common interests and comments as to how well the client is progressing is a topic of interest. Management is not up to scratch, as weekly schedule of carers visiting and time of visits arrive late or sometimes not at all, even via email! Contract was late in being signed and incorrect invoice was issued on one occasion.
10 October 2023
Marvellous.
06 October 2023
Carers are really good and help me with everything.
24 August 2023
All care excellent.
05 July 2023
Complete life change. Meeting new and very caring people. Able to be more independent. Able to become more confident in myself. I'm treated with respect and the support from all is first-class.
07 March 2023
Right at Home have been very helpful and quick to adapt to the need of a family member. Despite caring for my aunt for nearly 18 months for companionship and home assistance, they have been very responsive and caring with recent needs to be able to provide the same carer to spend all day with my aunt. This has allowed her to stay at home and improve her mood and also health. This has given us such peace of mind and reassurance.
23 February 2023
Care staff have been genuinely kind, patient and friendly, going the extra mile to support clients and families. Management staff have maintained best practices and regular contact with family, regularly updating care plans to suit needs.
28 October 2022
We have been using Right at Home for about a month to get my husband up, showered and dressed. He is almost ninety, blind and deaf and has trouble with his balance and walking. We have had several different carers who have all been caring and efficient. He enjoys having a daily shower which I found it too difficult to give him as I am also getting slow! Carers have arrived promptly and judging by the laughter I hear have related well which is important.
14 July 2022
Living abroad with ageing parents isn’t easy. During a visit to the UK in February 2020, I realized that my dad could not cope properly anymore by himself in terms of house cleaning, shopping, etc. Then came the COVID lockdowns (I could not travel) but I organized for him to move into a smaller flat. That's when someone recommended me to get in touch with Right at Home – My first contact with the manager was very friendly, great and reassuring. He immediately considered my request by organizing a care assessment for my dad, and then within a space of 2 weeks, 2 weekly visits were being put in place (4 hours per week) to help him with his shopping and house cleaning activities. We recently increased from 4 hours to 6 hours per week to allow more time for the house cleaning/ironing/bed and, also for my dad to have a bit more company with the carers. I must say my dad is pleased with the level of care he is receiving and that he enjoys the visits.
20 June 2022
My mother-in-law has built a good rapport with all the ladies who care for her. The management team have been extremely supportive and flexible and I have complete confidence that she is being well cared for with dignity and respect.
15 April 2022
Only have positive things to say about Right at Home. The level of care they have given my Mum's Aunt has been great and will definitely continue to use them for the foreseeable future. Great staff who are very caring along with management who are very easy to contact.
Latest Reviews for Right at Home (Chippenham)
10 March 2025
My brother has improved by leaps and bounds since the cover from Right at Home have been going in three times Mon-Frid and four times at weekend. If there is a problem at my brothers they will always ring me so that it can be sorted out. The carers are always kind and helpful, I would certainly recommend them to anyone who needed assistance.
07 March 2025
Very happy with the care my father receives. We can relax knowing he is good care. I am contacted regularly so I know how things are going when I can't be there.
10 February 2025
Great service, friendly and reliable service. Quick to communicate and respond to queries. Following a regular review, one of the staff has suggested using the app to see up-to-date schedules, so will be giving this a go.
16 January 2025
We are very happy with the service from all the caregivers. They are all friendly, and very caring. I have to admit I was a bit wary at first with different people coming into our home but actually, everyone is lovely and makes it easier. The caregivers provide excellent support.
25 November 2024
Great service, they do a good job and are very friendly. Really happy with the service. The only problem is the office in relation to the roster off office done a better job in sending the roster out I would be really happy with the service.
13 November 2024
My experience has been absolutely awesome with Right At Home. All carers are fantastic and they go above and beyond. They keep me sane and I enjoy the chats we have. They really help me when I need them.
11 July 2024
Right at Home have looked after my father in a very considerate and sympathetic way for the best month. They have shown respect and treated him with dignity. I would be very happy to recommend them as a care team.
13 June 2024
The carers who visit my wife are pleasant, friendly and respectful. I delight to hear the laughter coming from the bathroom when my wife is being helped in the shower. This interaction between carer and client does my wife a lot of good and I am pleased to have the help of Right at Home carers.
29 May 2024
I have nothing but praise for this care company. They are professional and caring, they keep you fully informed and are so approachable, nothing is too much trouble for them. I felt totally supported throughout the time they were caring for my mum. The carers themselves were absolutely amazing! So caring and friendly, we felt like they were an extension of our own family. I have only praise and thanks for these wonderful people. It seems wrong to have to talk about the cost of care these days but this company and their wonderful carers are truly worth every single penny. Thank you so much.
12 March 2024
It is good to start the day with seeing a friendly face at the door (the carer). Whatever task needs to be undertaken is tackled with understanding and where necessary explanation and skill. 'Is there anything more I can do for you?' is a question usually asked before the carer departs. Conversation is welcome - usually about common interests and comments as to how well the client is progressing is a topic of interest. Management is not up to scratch, as weekly schedule of carers visiting and time of visits arrive late or sometimes not at all, even via email! Contract was late in being signed and incorrect invoice was issued on one occasion.
10 October 2023
Marvellous.
06 October 2023
Carers are really good and help me with everything.
24 August 2023
All care excellent.
05 July 2023
Complete life change. Meeting new and very caring people. Able to be more independent. Able to become more confident in myself. I'm treated with respect and the support from all is first-class.
07 March 2023
Right at Home have been very helpful and quick to adapt to the need of a family member. Despite caring for my aunt for nearly 18 months for companionship and home assistance, they have been very responsive and caring with recent needs to be able to provide the same carer to spend all day with my aunt. This has allowed her to stay at home and improve her mood and also health. This has given us such peace of mind and reassurance.
23 February 2023
Care staff have been genuinely kind, patient and friendly, going the extra mile to support clients and families. Management staff have maintained best practices and regular contact with family, regularly updating care plans to suit needs.
28 October 2022
We have been using Right at Home for about a month to get my husband up, showered and dressed. He is almost ninety, blind and deaf and has trouble with his balance and walking. We have had several different carers who have all been caring and efficient. He enjoys having a daily shower which I found it too difficult to give him as I am also getting slow! Carers have arrived promptly and judging by the laughter I hear have related well which is important.
14 July 2022
Living abroad with ageing parents isn’t easy. During a visit to the UK in February 2020, I realized that my dad could not cope properly anymore by himself in terms of house cleaning, shopping, etc. Then came the COVID lockdowns (I could not travel) but I organized for him to move into a smaller flat. That's when someone recommended me to get in touch with Right at Home – My first contact with the manager was very friendly, great and reassuring. He immediately considered my request by organizing a care assessment for my dad, and then within a space of 2 weeks, 2 weekly visits were being put in place (4 hours per week) to help him with his shopping and house cleaning activities. We recently increased from 4 hours to 6 hours per week to allow more time for the house cleaning/ironing/bed and, also for my dad to have a bit more company with the carers. I must say my dad is pleased with the level of care he is receiving and that he enjoys the visits.
20 June 2022
My mother-in-law has built a good rapport with all the ladies who care for her. The management team have been extremely supportive and flexible and I have complete confidence that she is being well cared for with dignity and respect.
15 April 2022
Only have positive things to say about Right at Home. The level of care they have given my Mum's Aunt has been great and will definitely continue to use them for the foreseeable future. Great staff who are very caring along with management who are very easy to contact.