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Pavillion 6a, Moorpark Court, 35 Dava Street, Govan, Glasgow, G51 2JA
View Full Details of Mainstay TrustLatest Reviews for Mainstay Trust
17 December 2021
Fragmented staff, who had to bring in another care provider to do personal care. Was supposed to be on a temporary basis, still doing it two years later. Staff members have no empathy or compassion, do as little as they can get away with.
19 May 2021
Had a follow-up call from the Mainstay Trust operations manager, due to the social worker contacting her. Was absolutely appalled at her attitude and level of customer service. Almost every question I asked was answered with I don’t know! After relating that I wasn’t really satisfied with the answers I got, she suggested I may like to try another service provider if they could not meet my son's needs. Good to know after 16 years that is how much clients are valued.
Latest Reviews for Mainstay Trust
17 December 2021
Fragmented staff, who had to bring in another care provider to do personal care. Was supposed to be on a temporary basis, still doing it two years later. Staff members have no empathy or compassion, do as little as they can get away with.
19 May 2021
Had a follow-up call from the Mainstay Trust operations manager, due to the social worker contacting her. Was absolutely appalled at her attitude and level of customer service. Almost every question I asked was answered with I don’t know! After relating that I wasn’t really satisfied with the answers I got, she suggested I may like to try another service provider if they could not meet my son's needs. Good to know after 16 years that is how much clients are valued.