Submit a Review for All Care - East Sussex
Castle House, Sea View Way, Woodingdean, Brighton, BN2 6NT
View Full Details of All Care - East SussexLatest Reviews for All Care - East Sussex
14 April 2025
i am a Client of All Care I think all care are one in a Million all the Staff at all care are Extremely Polite and very helpful the Manager is such a wonderful person which I had the pleasure to meet on a few occasions all the Carers. are all very helpful and very Polite my career is really lovely all ways Extremely happy and very Polite So if was ever asked what Company I used I Personally Recommend All Care
10 April 2025
All Care have looked after my elderly mother for several years and have been been wonderful. It has been a life changer for my mother and for us in the family. A core team of genuinely caring, highly experienced, extremely responsible Carers have become very familiar. We know them almost as friends. Yes, there are glitches occasionally, but these are organisational & availability issues which the office always do everything possible to resolve in less than perfect situations. All Care always keep us informed and it is very re-assuring to know Mum is in very capable hands. We can't thank office manager and her excellent team enough for what she has done for us. Mum recently went into respite care to get over illness before going back home. It became evident Mum needs a much extended care package and the manager has really gone the extra mile to advise and help us with our interface with the authorities, to get this successfully approved. We cannot recommend All Care enough.
17 February 2025
I have nothing but praise for the service I have received up to now. Having had a bad experience with another company makes me more appreciative! Your recruiting methods produce a very good standard of carers.
05 February 2025
After my previous social care arrangements became inadequate, All Care has stepped in and helped me tremendously so far. The two carers I've had in place have been wonderful and I'm so appreciative of their hard work and genuine care, as well as the lovely support of the manager and supervisor to help set this up and advocate for me with social services.
19 December 2024
We have had an amazing carer attending to my daughter's complex needs for several months. She is not only an extremely experienced carer but very friendly, knowledgeable and professional. I honestly don't know how we would have managed without her. The office staff always do their best to accommodate our needs and would like to thank them all for their help and support.
17 September 2024
I have found that the All Care carers to be reliable, friendly, and approachable. I feel confident that my daughter is receiving high-quality care, but most importantly, that she is safe. There was an issue with one carer which was reported and dealt with. Other than that some members of the team have gone above and beyond expectations in terms of supporting and caring about my daughter. I am very grateful for their help.
29 August 2024
Can't praise this team enough for their care and attention in the service they provide, the carers go the extra mile and communication is good. I see the team working hard and pulling together to make sure things are coordinated and nothing slips through the net. They genuinely care and seem to handle issues sensitively. Forever grateful.
07 March 2023
Our experience is 100% good. Our carer is always on time and very respectful. I have to thank My Life for making it possible that my husband has the same carer every day. If I need extra cover generally I can be accommodated.
17 June 2022
Short but so very truthful. So many missed calls and lying from some of these people. Some I do get on with as they are great but to be lied to and treated terribly towards my elderly mother is discrimination 100% fact. I just hope the new manager can sort out the bad staff.
24 February 2022
Apart from minor hiccups, the care my wife has received during the past months while in palliative care has been excellent. Many thanks.
22 September 2021
All carers that I have met have been polite and very approachable. Nothing seems to be too much trouble for them.
27 July 2021
Very good care received. The office give regular calls to the client to see how they can improve or see if all is satisfactory. When calls are missed due to staff shortages they are apologetic and try to work around it or advise ahead.
26 April 2021
Since the takeover things have really improved. We now have regular carers which helps with the continuity of care.
24 February 2021
I am generally pleased with the service I receive, but this does vary depending on the office, use of maps, times between clients. The office staff never phone you back when promised and tend not to communicate with each other. As I am a client with multiple needs I am grateful for the staff that know what to do (when they are sent). The office do try their best and don't know how grateful I am. Unfortunately, I am not able to name the staff who have helped me so much. 1) Routes need to be planned better with travelling time included - to make the service better.
09 October 2020
As usual in my experiences, the carers are very good and generally, the service is let down by the office staff who are unable to communicate with either users and in some instances, carers. Some new carers need a great deal of training and then still don't fit into the role of carer, where some are made for the role. With Covid-19 restrictions, there is often a lack of personal hugs where no touching is permitted, but an arm around shoulders can go a long way when I am upset.
Latest Reviews for All Care - East Sussex
14 April 2025
i am a Client of All Care I think all care are one in a Million all the Staff at all care are Extremely Polite and very helpful the Manager is such a wonderful person which I had the pleasure to meet on a few occasions all the Carers. are all very helpful and very Polite my career is really lovely all ways Extremely happy and very Polite So if was ever asked what Company I used I Personally Recommend All Care
10 April 2025
All Care have looked after my elderly mother for several years and have been been wonderful. It has been a life changer for my mother and for us in the family. A core team of genuinely caring, highly experienced, extremely responsible Carers have become very familiar. We know them almost as friends. Yes, there are glitches occasionally, but these are organisational & availability issues which the office always do everything possible to resolve in less than perfect situations. All Care always keep us informed and it is very re-assuring to know Mum is in very capable hands. We can't thank office manager and her excellent team enough for what she has done for us. Mum recently went into respite care to get over illness before going back home. It became evident Mum needs a much extended care package and the manager has really gone the extra mile to advise and help us with our interface with the authorities, to get this successfully approved. We cannot recommend All Care enough.
17 February 2025
I have nothing but praise for the service I have received up to now. Having had a bad experience with another company makes me more appreciative! Your recruiting methods produce a very good standard of carers.
05 February 2025
After my previous social care arrangements became inadequate, All Care has stepped in and helped me tremendously so far. The two carers I've had in place have been wonderful and I'm so appreciative of their hard work and genuine care, as well as the lovely support of the manager and supervisor to help set this up and advocate for me with social services.
19 December 2024
We have had an amazing carer attending to my daughter's complex needs for several months. She is not only an extremely experienced carer but very friendly, knowledgeable and professional. I honestly don't know how we would have managed without her. The office staff always do their best to accommodate our needs and would like to thank them all for their help and support.
17 September 2024
I have found that the All Care carers to be reliable, friendly, and approachable. I feel confident that my daughter is receiving high-quality care, but most importantly, that she is safe. There was an issue with one carer which was reported and dealt with. Other than that some members of the team have gone above and beyond expectations in terms of supporting and caring about my daughter. I am very grateful for their help.
29 August 2024
Can't praise this team enough for their care and attention in the service they provide, the carers go the extra mile and communication is good. I see the team working hard and pulling together to make sure things are coordinated and nothing slips through the net. They genuinely care and seem to handle issues sensitively. Forever grateful.
07 March 2023
Our experience is 100% good. Our carer is always on time and very respectful. I have to thank My Life for making it possible that my husband has the same carer every day. If I need extra cover generally I can be accommodated.
17 June 2022
Short but so very truthful. So many missed calls and lying from some of these people. Some I do get on with as they are great but to be lied to and treated terribly towards my elderly mother is discrimination 100% fact. I just hope the new manager can sort out the bad staff.
24 February 2022
Apart from minor hiccups, the care my wife has received during the past months while in palliative care has been excellent. Many thanks.
22 September 2021
All carers that I have met have been polite and very approachable. Nothing seems to be too much trouble for them.
27 July 2021
Very good care received. The office give regular calls to the client to see how they can improve or see if all is satisfactory. When calls are missed due to staff shortages they are apologetic and try to work around it or advise ahead.
26 April 2021
Since the takeover things have really improved. We now have regular carers which helps with the continuity of care.
24 February 2021
I am generally pleased with the service I receive, but this does vary depending on the office, use of maps, times between clients. The office staff never phone you back when promised and tend not to communicate with each other. As I am a client with multiple needs I am grateful for the staff that know what to do (when they are sent). The office do try their best and don't know how grateful I am. Unfortunately, I am not able to name the staff who have helped me so much. 1) Routes need to be planned better with travelling time included - to make the service better.
09 October 2020
As usual in my experiences, the carers are very good and generally, the service is let down by the office staff who are unable to communicate with either users and in some instances, carers. Some new carers need a great deal of training and then still don't fit into the role of carer, where some are made for the role. With Covid-19 restrictions, there is often a lack of personal hugs where no touching is permitted, but an arm around shoulders can go a long way when I am upset.