Fleming Suite, Gatehouse Building, Westway Business Park, 35 Porterfield Road, Renfrew, PA4 8DJ
View Full Details of CRC Care LtdI am pleased with the care & support I receive from the service. The carers are patient, understanding & aware of my particular needs. All carers are professional, with a kind and supportive manner - excellent communicated. Many many thanks. Your care is so much appreciated.
I am very happy with the care I am currently receiving. The carers are friendly and helpful. They always ask before doing tasks and ask if there is anything else they can do.
Good on whole service though some issues with being too heavy with PC. Also not consistent with care staff as the carers here get moved to other areas so break down with the same carers. Happy overall with staff.
The carer is an amazing person. Kind, attention to detail is fantastic. Always pleasant. We have had several carers who need further training.
Since CRC took over my wife's care in August 2022 we have been very impressed with the level of care provided. The carers are very clean, tidy and exceptionally polite. Any negative issues which have arisen, and these have been few and far between, have been very promptly dealt with to our satisfaction by the manager. Delighted to say we have built up a very good rapport with the team of carers in general.
My family have relied on CRC Care to care for my mother for a few years now. My family member has serious and complex needs that require a lot of care and support. It requires the carers to receive additional training to meet those needs. We have experience of having other companies looking after my family member before CRC. The care we received was not tailored to meet my family member's needs, it was rushed, it lacked care and understanding. With carers talking over my family member about other clients they had seen. Clearly just seen as a number. I have never found that with CRC, my family member reports that she is happy with the carer's that attend. They are caring, compassionate, display great empathy and do their best to keep my family member's spirits up.
Most of the carers attend to my brother serving meals, helping with personal hygiene and light household tasks. They engage with him and spend the allocated time with him. I realise that there have been staffing shortages but it has been pointed out to me by a neighbour that some carers are just in and out!
I have been a client of CRC Care for the last two years. The management and staff are excellent and look after my needs and requirements on a daily basis. They are professional, understanding and flexible which makes my life easier, yet still allows me a degree of independence. I am so glad I chose CRC as my care provider and cannot recommend them highly enough.
Appalling service. The lack of training given to carers affects the service they provide. I have personally, with my own eyes watched a lack of empathy given to clients and utter neglect for their welfare. An appalling company, avoid.
Since my elderly father was discharged from hospital, CRC Care have been providing care at home and I have been very satisfied with their service. The manager, staff member and their team are kind and hard working. Knowing that they will call on my father when required has been very helpful indeed.
I am pleased with the care & support I receive from the service. The carers are patient, understanding & aware of my particular needs. All carers are professional, with a kind and supportive manner - excellent communicated. Many many thanks. Your care is so much appreciated.
I am very happy with the care I am currently receiving. The carers are friendly and helpful. They always ask before doing tasks and ask if there is anything else they can do.
Good on whole service though some issues with being too heavy with PC. Also not consistent with care staff as the carers here get moved to other areas so break down with the same carers. Happy overall with staff.
The carer is an amazing person. Kind, attention to detail is fantastic. Always pleasant. We have had several carers who need further training.
Since CRC took over my wife's care in August 2022 we have been very impressed with the level of care provided. The carers are very clean, tidy and exceptionally polite. Any negative issues which have arisen, and these have been few and far between, have been very promptly dealt with to our satisfaction by the manager. Delighted to say we have built up a very good rapport with the team of carers in general.
My family have relied on CRC Care to care for my mother for a few years now. My family member has serious and complex needs that require a lot of care and support. It requires the carers to receive additional training to meet those needs. We have experience of having other companies looking after my family member before CRC. The care we received was not tailored to meet my family member's needs, it was rushed, it lacked care and understanding. With carers talking over my family member about other clients they had seen. Clearly just seen as a number. I have never found that with CRC, my family member reports that she is happy with the carer's that attend. They are caring, compassionate, display great empathy and do their best to keep my family member's spirits up.
Most of the carers attend to my brother serving meals, helping with personal hygiene and light household tasks. They engage with him and spend the allocated time with him. I realise that there have been staffing shortages but it has been pointed out to me by a neighbour that some carers are just in and out!
I have been a client of CRC Care for the last two years. The management and staff are excellent and look after my needs and requirements on a daily basis. They are professional, understanding and flexible which makes my life easier, yet still allows me a degree of independence. I am so glad I chose CRC as my care provider and cannot recommend them highly enough.
Appalling service. The lack of training given to carers affects the service they provide. I have personally, with my own eyes watched a lack of empathy given to clients and utter neglect for their welfare. An appalling company, avoid.
Since my elderly father was discharged from hospital, CRC Care have been providing care at home and I have been very satisfied with their service. The manager, staff member and their team are kind and hard working. Knowing that they will call on my father when required has been very helpful indeed.