Submit a Review for Almond Blossom Care
Hudson House, 8 Albany Street, Edinburgh, EH1 3QB
View Full Details of Almond Blossom CareLatest Reviews for Almond Blossom Care
20 May 2024
Staff are constantly late and do not stay the full allocated time with no explanation given. Staff constantly on their phones rather than interacting with client. Used a pan scourer sponge to wash client. 0930 time slot arrives at 1040 for breakfast then comes back at 12 for 1pm lunch slot. No time to digest breakfast before lunch is served. Door is not closed when leaving property. Not even worth the one star. Management do not address problems when contacted.
15 August 2023
Some carers good some bad, who undercook food. Management doesn’t get back to you when you have a complaint. I would avoid this company. Very rarely are they on time and most do not stay for their time slot.
14 October 2022
Dear manager, I am appalled that a service that shows quite high standards in the care home side of things are not as good as the home visits that some of your staff provide on their visits to Alzheimer's, Dementia and elderly people in their own homes. They can be rude, ignorant, never on a regular time (daily) sometimes not even in uniform, which can confuse the Alzheimers and Dementia patients also not always abiding by how to treat and be around Dementia patients and causing unease and stress. It's very sad that the families have enough to cope with, without having to worry how the carers are going to be on the day, and sitting waiting for when they are going to arrive, always thought that carers were there to help not hinder or cause more worry and stress.
Latest Reviews for Almond Blossom Care
20 May 2024
Staff are constantly late and do not stay the full allocated time with no explanation given. Staff constantly on their phones rather than interacting with client. Used a pan scourer sponge to wash client. 0930 time slot arrives at 1040 for breakfast then comes back at 12 for 1pm lunch slot. No time to digest breakfast before lunch is served. Door is not closed when leaving property. Not even worth the one star. Management do not address problems when contacted.
15 August 2023
Some carers good some bad, who undercook food. Management doesn’t get back to you when you have a complaint. I would avoid this company. Very rarely are they on time and most do not stay for their time slot.
14 October 2022
Dear manager, I am appalled that a service that shows quite high standards in the care home side of things are not as good as the home visits that some of your staff provide on their visits to Alzheimer's, Dementia and elderly people in their own homes. They can be rude, ignorant, never on a regular time (daily) sometimes not even in uniform, which can confuse the Alzheimers and Dementia patients also not always abiding by how to treat and be around Dementia patients and causing unease and stress. It's very sad that the families have enough to cope with, without having to worry how the carers are going to be on the day, and sitting waiting for when they are going to arrive, always thought that carers were there to help not hinder or cause more worry and stress.