1.1 Waverley House, Caird Park, Hamilton, ML3 0QA
View Full Details of JKL Care Services LtdCarers treat my father as an individual and can see that they have taken time to get to know him, instead of just a face. The way he is treated shows that they have taken the time to understand him and I believe they have his best interests at heart.
Support workers are all good except one who only attends on emergency cover. Excellent timekeeping. Continuity of staff helps greatly. More time would be beneficial but understanding social work needs to authorise this.
When mum came to using JKL she was upset but she got used to the girls and likes most of them - some she was not sure of and is still the same as they still do not talk to her and she likes to talk so she just says to them can they not talk.
JKL care services provide an excellent service for my mother. Every carer who comes into my mother's house is friendly, and caring and treats her with the utmost respect. They ensure she is cared for and provide a friendly manner which makes my mother feel very comfortable. They report any concerns to me and their manager who provides excellent support.
This care company goes above and beyond for their service users, the staff are great with my mum and are kind and caring. The service that they provide is excellent. We couldn't be without them. And Mum looks forward to their visits.
I am delighted with the service from JKL. I have one question, on the 30-minute visits the carers can be in 10-15 minutes max is there any opportunity for me to ask them to sit while I go upstairs and make the bed etc? They sometimes sit for me to go and wash my hair or get changed. Regards.
We have been with JKL for 4 months and they are so professional so caring so attentive to the person they are caring for and also to the family. They provide first-class care and service that makes us as a family very reassured that our loved one is in very safe compassionate professional hands.
My husband's carers are professional and give him the dignity l expect for my loved one. The carers also consider my health and early in the morning they make as little noise as possible, so l can have my rest which l appreciate very much.
We couldn't ask for more attentive and compassionate care for my aunt, they genuinely care about her and her well-being and nothing is too much trouble if asked. The staff answers calls and emails without delay and will make suggestions for her care to make her more comfortable.
All services have been first class with JKL - they have been providing a consistent level of care since 2019 - always informative and eager to help. I have experienced no issues with any of JKL staff and carers, which is 100% better than previously experienced with other care and care companies. Don't know what we would do without them. All carers in attendance are pleasant, approachable, kind and ever so caring in performing their duties.
Where to start, a massive thank you to all the carers who looked after my 90-year-old mother at such short notice, a full week covered with care, respect, and compassion. Would recommend it to anyone looking for short or long-term care for a relative. I had to arrange it at such short notice and I live in England. From the first call to the last carer was a pleasure and relieved us of so much worry and stress. Thank you all regards.
Carers treat my father as an individual and can see that they have taken time to get to know him, instead of just a face. The way he is treated shows that they have taken the time to understand him and I believe they have his best interests at heart.
Support workers are all good except one who only attends on emergency cover. Excellent timekeeping. Continuity of staff helps greatly. More time would be beneficial but understanding social work needs to authorise this.
When mum came to using JKL she was upset but she got used to the girls and likes most of them - some she was not sure of and is still the same as they still do not talk to her and she likes to talk so she just says to them can they not talk.
JKL care services provide an excellent service for my mother. Every carer who comes into my mother's house is friendly, and caring and treats her with the utmost respect. They ensure she is cared for and provide a friendly manner which makes my mother feel very comfortable. They report any concerns to me and their manager who provides excellent support.
This care company goes above and beyond for their service users, the staff are great with my mum and are kind and caring. The service that they provide is excellent. We couldn't be without them. And Mum looks forward to their visits.
I am delighted with the service from JKL. I have one question, on the 30-minute visits the carers can be in 10-15 minutes max is there any opportunity for me to ask them to sit while I go upstairs and make the bed etc? They sometimes sit for me to go and wash my hair or get changed. Regards.
We have been with JKL for 4 months and they are so professional so caring so attentive to the person they are caring for and also to the family. They provide first-class care and service that makes us as a family very reassured that our loved one is in very safe compassionate professional hands.
My husband's carers are professional and give him the dignity l expect for my loved one. The carers also consider my health and early in the morning they make as little noise as possible, so l can have my rest which l appreciate very much.
We couldn't ask for more attentive and compassionate care for my aunt, they genuinely care about her and her well-being and nothing is too much trouble if asked. The staff answers calls and emails without delay and will make suggestions for her care to make her more comfortable.
All services have been first class with JKL - they have been providing a consistent level of care since 2019 - always informative and eager to help. I have experienced no issues with any of JKL staff and carers, which is 100% better than previously experienced with other care and care companies. Don't know what we would do without them. All carers in attendance are pleasant, approachable, kind and ever so caring in performing their duties.
Where to start, a massive thank you to all the carers who looked after my 90-year-old mother at such short notice, a full week covered with care, respect, and compassion. Would recommend it to anyone looking for short or long-term care for a relative. I had to arrange it at such short notice and I live in England. From the first call to the last carer was a pleasure and relieved us of so much worry and stress. Thank you all regards.