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Unit 429 Bedford Heights, Manton Lane, Bedford, MK41 7PH
View Full Details of Wilaade Care Services LtdLatest Reviews for Wilaade Care Services Ltd
15 July 2024
All carers are brilliant workers. Professional, polite, and pleasant at all times. Very helpful. We have never had any bad experience, ever. We are extremely happy with all of them. Wilaade company is good, always helpful when we need help.
04 December 2023
Absolute nightmare. Only had this company for four weeks, 11 no-shows with no phone calls or texts leaving me to ring my daughter for help. They were also told categorically that I had a bulldog with two of her puppies here, yet they keep sending people who won't come in or are stood rigid and no point being here. The only decent one is a lady who is normally in the office. She doesn't like dogs but is ok with them. The stress caused by this company is driving me mad.
30 March 2023
Wilaade Care Services had looked after my mother for a number of years up until she sadly passed away in January this year. They were professional but also at the same time, very caring and always came in with a smile and positive attitude which my mother was so happy to see as she was for the last two years mainly housebound. She always looked forward to seeing everyone from Wilaade and was always happy with their support. Thank you for looking after my mother, giving her self-respect and making her life comfortable.
22 March 2022
Wilaade has looked after my father very well over the last six months. Their staff are lovely, very friendly and kind and they always raise concerns over his health if they have any. They have also supported him with his walking when in-person NHS physio support was not provided. They have always come - no matter how hard pushed they were for staff in midwinter due to the pandemic. The only issues we have are over timing, with some visits close together whilst others are further apart but I think this is a reflection on Bedford traffic at the moment rather than on them.
21 March 2022
Excellent service. The bed is always made up, they maintain my mother to an excellent level of hygiene and she is well fed. They inform me when my mother's medication is low. At all times, they behave in a professional manner and are always friendly. Superb service.
17 March 2022
I am very pleased with all the help I receive daily. The carers are always kind and cheerful, they leave me feeling happy and contented with their care.
30 September 2021
We embarked on care in the community with some trepidation but needn't have worried. The team provided were kind, caring and totally professional. They brightened up my mothers day and because of them, she could continue living in her own home with their focused help. They were happy and smiling always no matter which shift. They communicated with myself when they had concerns. Very food.
Latest Reviews for Wilaade Care Services Ltd
15 July 2024
All carers are brilliant workers. Professional, polite, and pleasant at all times. Very helpful. We have never had any bad experience, ever. We are extremely happy with all of them. Wilaade company is good, always helpful when we need help.
04 December 2023
Absolute nightmare. Only had this company for four weeks, 11 no-shows with no phone calls or texts leaving me to ring my daughter for help. They were also told categorically that I had a bulldog with two of her puppies here, yet they keep sending people who won't come in or are stood rigid and no point being here. The only decent one is a lady who is normally in the office. She doesn't like dogs but is ok with them. The stress caused by this company is driving me mad.
30 March 2023
Wilaade Care Services had looked after my mother for a number of years up until she sadly passed away in January this year. They were professional but also at the same time, very caring and always came in with a smile and positive attitude which my mother was so happy to see as she was for the last two years mainly housebound. She always looked forward to seeing everyone from Wilaade and was always happy with their support. Thank you for looking after my mother, giving her self-respect and making her life comfortable.
22 March 2022
Wilaade has looked after my father very well over the last six months. Their staff are lovely, very friendly and kind and they always raise concerns over his health if they have any. They have also supported him with his walking when in-person NHS physio support was not provided. They have always come - no matter how hard pushed they were for staff in midwinter due to the pandemic. The only issues we have are over timing, with some visits close together whilst others are further apart but I think this is a reflection on Bedford traffic at the moment rather than on them.
21 March 2022
Excellent service. The bed is always made up, they maintain my mother to an excellent level of hygiene and she is well fed. They inform me when my mother's medication is low. At all times, they behave in a professional manner and are always friendly. Superb service.
17 March 2022
I am very pleased with all the help I receive daily. The carers are always kind and cheerful, they leave me feeling happy and contented with their care.
30 September 2021
We embarked on care in the community with some trepidation but needn't have worried. The team provided were kind, caring and totally professional. They brightened up my mothers day and because of them, she could continue living in her own home with their focused help. They were happy and smiling always no matter which shift. They communicated with myself when they had concerns. Very food.