216 County Road, Liverpool, L4 5PJ
View Full Details of Apollo Care (Liverpool)Apollo Care are fantastic at looking after Mum. They've been looking after her for nearly 5 years. They are patient, kind and caring and nothing is too much for them regarding Mum. They also look after me and help me when I need it. My sister and I are extremely happy with the care and would recommend Apollo to anyone who needs care! They are absolutely fantastic.
Overall good service, few hiccups to begin with but running smoothly now. Carers mainly completing caring needs and tasks on a daily basis. We are informed of any issues relating to Dad, so kept in the loop at all times. A great help and peace of mind for my family.
Apollo Care has been great with my mother-in-law. She was recently diagnosed with dementia and all the girls have been amazing with her and coming to terms with this. They all truly go above and beyond and as a family, we couldn't say thank you enough to all the carers and also the office team for being such a support to us! Thank you Apollo.
The care provided is excellent, carers communicate effectively. Personal care that is provided is excellent. Carers involve service users always. Always tidy up after themselves. Agency always has carers introduce themselves to starting care, this is an asset to the company.
I've had very good care and when I'm in hospital I realise how good you are, you treat me as a human being.
On the whole, the carers are fair, as I found the odd odd exceptions. Management is hard to get hold of if something goes wrong. Dignity was kept most of the time, not really good enough. This needs vast improvement.
Manager runs an excellent company. Anything I have asked he is more than willing to listen and always help whenever possible. This review is for the last 3 years, not just one month, we have used other companies for my mum and dad but Apollo Care is by far the best. They fit the carers that are best suited to the clients which is exactly the right thing to do. My father has Alzheimer's and he needs to feel at ease but also do what is needed for himself. Me and my sister are both extremely happy with the care Apollo Care gives.
Apollo Care are fantastic at looking after Mum. They've been looking after her for nearly 5 years. They are patient, kind and caring and nothing is too much for them regarding Mum. They also look after me and help me when I need it. My sister and I are extremely happy with the care and would recommend Apollo to anyone who needs care! They are absolutely fantastic.
Overall good service, few hiccups to begin with but running smoothly now. Carers mainly completing caring needs and tasks on a daily basis. We are informed of any issues relating to Dad, so kept in the loop at all times. A great help and peace of mind for my family.
Apollo Care has been great with my mother-in-law. She was recently diagnosed with dementia and all the girls have been amazing with her and coming to terms with this. They all truly go above and beyond and as a family, we couldn't say thank you enough to all the carers and also the office team for being such a support to us! Thank you Apollo.
The care provided is excellent, carers communicate effectively. Personal care that is provided is excellent. Carers involve service users always. Always tidy up after themselves. Agency always has carers introduce themselves to starting care, this is an asset to the company.
I've had very good care and when I'm in hospital I realise how good you are, you treat me as a human being.
On the whole, the carers are fair, as I found the odd odd exceptions. Management is hard to get hold of if something goes wrong. Dignity was kept most of the time, not really good enough. This needs vast improvement.
Manager runs an excellent company. Anything I have asked he is more than willing to listen and always help whenever possible. This review is for the last 3 years, not just one month, we have used other companies for my mum and dad but Apollo Care is by far the best. They fit the carers that are best suited to the clients which is exactly the right thing to do. My father has Alzheimer's and he needs to feel at ease but also do what is needed for himself. Me and my sister are both extremely happy with the care Apollo Care gives.