Submit a Review for Right at Home (Stevenage, Letchworth and Hitchin)
The Business & Technology Centre, Bessemer Drive, Stevenage, SG1 2DX
View Full Details of Right at Home (Stevenage, Letchworth and Hitchin)Latest Reviews for Right at Home (Stevenage, Letchworth and Hitchin)
03 September 2024
All the carers are very likeable, kind and caring people. They are so helpful, nothing is ever a chore to them. They all go above and beyond of my expectations. They brighten up my day. I look forward to them coming to the house. They care for me and my environment.
28 May 2024
Right at Home provides home care support when needed with thoughtfulness, compassion & efficiency. It is well run & the team always try their very best to fit in with your needs. All the carers are kind, bright, well trained & fit around the client, understanding the needs of the frail. A much-needed service provided well. If only there were more companies like this one, the world would be a better place.
22 May 2024
We have had Right at Home carers for the last month and the care and support my mum has received has been so good and professional, we have heard first-hand Mum laughing with the carers and enjoying the company and support she is receiving from them. I have been surprised at the professionalism of the office staff returning emails very timely and with detailed information which gives me and my brother and sister a great piece of mind knowing Mum's in good care.
21 May 2024
Right at Home provides in-home and social support for my son who has learning disabilities and Autism. We started using Right at Home in January 2024 and I can't praise the staff enough. My son enjoys all his home visits and trips out with the carers and the office staff are always friendly and helpful. The carers assist him with meal preparation and simple household tasks and are also happy to play games and chat about music or things on a particular streaming service! They take him on trips out to the local amusement arcade, and local restaurant and have a trip to Southend planned for the summer. Since their visits, his confidence has grown which is very important for someone with a social communication disorder. I feel very fortunate to have found Right at Home and wouldn't hesitate to recommend them.
16 May 2024
The staff are capable and enthusiastic, caring and efficient and prepared to go the extra mile.
08 February 2024
Very satisfied with the service being received for my son. The staff are all friendly and welcoming and make me feel at ease. A big weight lifted from my shoulders.
01 December 2023
All the carers are so lovely with my Mum - she says they have such a laugh together which is fantastic. I can see that a lot of hard work goes in too as they do the jobs that mean so much like finding her mobile and making sure it’s charged or cleaning/checking her toilet or popping on the washing and making sure she’s eating and drinking. It’s so great to have people we can rely on and I get a text or phone call if there are any problems which is brilliant. I would highly recommend this company.
24 November 2023
Right at Home provided wonderful care for our dad at the end of his life while we were providing palliative care for him at home. It was a very difficult time for us, and I'm not sure how we would have coped without the care provided by the Right at Home team. The team provided a very person-centred approach and was careful to listen to Dad and ensure that he had full control over the care he received. The team showed Dad compassion and dignity, which was extended to the entire family. We couldn't have asked for anything more during this difficult time, and the carers are a credit to the organisation. Right at Home provided us with comfort and support at the most difficult of times, and we have no hesitation in recommending Right at Home to other families.
28 June 2023
We are so pleased to have found this company. They have been looking after my father for five hours a week and have given him back his independence. The staff who visit my father are brilliant and can't do enough to assist him. I definitely have no trouble recommending them. It has taken away the worry when it comes to future care too.
19 June 2023
Nothing is too much trouble and my dad is very happy. He has found all the carers and team to be professional and friendly. They have even helped him to maintain his love of gardening, with frequent trips to the garden centre and shops.
08 September 2022
Right at Home began visiting and supplying care for my father in July 2022. We are very pleased with the service which all the Team provides. Their support is professionally given with concern, kindness and friendliness. We have been informed if any suspected health issues have been raised during these visits and would recommend the Team. My father enjoys the visits, and we are thankful that we discovered this Company.
02 September 2022
Right at Home has been providing 1-hour per daily care to my mother since February 2022. In that time she has been delighted with the exceptional care she has received. The carers are prompt, professional and smartly turned out. They are also kind and compassionate. The Director is very responsive and effective in his management and has built an excellent team. I would thoroughly recommend the company to anybody seeking care.
24 August 2022
The carers are very good with my mother, giving her someone to talk to as well as the jobs they do. We can trust them to let themselves in when we are not here. Without the homecare, she would probably have to go into a home, which she does not want to do.
16 May 2022
Right At Home has been providing professional care for my aunt for the past two years. In that time they have adapted the support they have given her as her needs have changed. Overall the organisation is run in a very professional manner. Over and above that the ladies who have cared for my aunt have done so with great kindness and compassion and I would have no hesitation in recommending them. There have been some emergency occasions when they have gone over and above to make sure my aunt was safe at all times. I am extremely grateful to them.
29 March 2022
Every Monday and Thursday our carer (grandad's sister) comes and takes my husband under her wing. They go into Hitchin for my husband to have a haircut/shave and then on to a pub for lunch. He loves it and I love the complete peace of mind.
04 November 2021
I am extremely pleased with the care and attention that all your carers have afforded me. On the odd occasion that I have not been able to make an appointment, they have responded to my requests positively. I will have no hesitation in recommending your service to anyone in a similar position to my own.
03 November 2021
I write on behalf of my mum, the client user. She has been receiving twice daily support from Right at Home for a while and I am most pleased and happy with the service. The carers are friendly and reliable and have supported and cared for my mum as the impact of her dementia has developed. I have witnessed first-hand their gentle, kind and encouraging approach. As they get the best response from my mum in often quite challenging circumstances. I would have been happy for Right at Home to have continued in their care of my mum, but unfortunately, she has now had to move to a nursing home following a downturn in her health. I would be happy to recommend Right at Home to others.
26 October 2021
Very good and punctual service, they can be relied on.
10 August 2021
The carer that walks my husband is very good with him. The carer is strong-minded and will tell him it's time to go back home.
23 March 2021
I was very worried about trusting anyone to care for my Mum who has dementia, but I have found the manager and the carers so kind and approachable, and that is very comforting. I no longer wake up worried about my Mum who lives alone, as I know someone is going to visit and will contact me if there is anything wrong. I am very grateful for their help and care and cannot praise them highly enough.
Latest Reviews for Right at Home (Stevenage, Letchworth and Hitchin)
03 September 2024
All the carers are very likeable, kind and caring people. They are so helpful, nothing is ever a chore to them. They all go above and beyond of my expectations. They brighten up my day. I look forward to them coming to the house. They care for me and my environment.
28 May 2024
Right at Home provides home care support when needed with thoughtfulness, compassion & efficiency. It is well run & the team always try their very best to fit in with your needs. All the carers are kind, bright, well trained & fit around the client, understanding the needs of the frail. A much-needed service provided well. If only there were more companies like this one, the world would be a better place.
22 May 2024
We have had Right at Home carers for the last month and the care and support my mum has received has been so good and professional, we have heard first-hand Mum laughing with the carers and enjoying the company and support she is receiving from them. I have been surprised at the professionalism of the office staff returning emails very timely and with detailed information which gives me and my brother and sister a great piece of mind knowing Mum's in good care.
21 May 2024
Right at Home provides in-home and social support for my son who has learning disabilities and Autism. We started using Right at Home in January 2024 and I can't praise the staff enough. My son enjoys all his home visits and trips out with the carers and the office staff are always friendly and helpful. The carers assist him with meal preparation and simple household tasks and are also happy to play games and chat about music or things on a particular streaming service! They take him on trips out to the local amusement arcade, and local restaurant and have a trip to Southend planned for the summer. Since their visits, his confidence has grown which is very important for someone with a social communication disorder. I feel very fortunate to have found Right at Home and wouldn't hesitate to recommend them.
16 May 2024
The staff are capable and enthusiastic, caring and efficient and prepared to go the extra mile.
08 February 2024
Very satisfied with the service being received for my son. The staff are all friendly and welcoming and make me feel at ease. A big weight lifted from my shoulders.
01 December 2023
All the carers are so lovely with my Mum - she says they have such a laugh together which is fantastic. I can see that a lot of hard work goes in too as they do the jobs that mean so much like finding her mobile and making sure it’s charged or cleaning/checking her toilet or popping on the washing and making sure she’s eating and drinking. It’s so great to have people we can rely on and I get a text or phone call if there are any problems which is brilliant. I would highly recommend this company.
24 November 2023
Right at Home provided wonderful care for our dad at the end of his life while we were providing palliative care for him at home. It was a very difficult time for us, and I'm not sure how we would have coped without the care provided by the Right at Home team. The team provided a very person-centred approach and was careful to listen to Dad and ensure that he had full control over the care he received. The team showed Dad compassion and dignity, which was extended to the entire family. We couldn't have asked for anything more during this difficult time, and the carers are a credit to the organisation. Right at Home provided us with comfort and support at the most difficult of times, and we have no hesitation in recommending Right at Home to other families.
28 June 2023
We are so pleased to have found this company. They have been looking after my father for five hours a week and have given him back his independence. The staff who visit my father are brilliant and can't do enough to assist him. I definitely have no trouble recommending them. It has taken away the worry when it comes to future care too.
19 June 2023
Nothing is too much trouble and my dad is very happy. He has found all the carers and team to be professional and friendly. They have even helped him to maintain his love of gardening, with frequent trips to the garden centre and shops.
08 September 2022
Right at Home began visiting and supplying care for my father in July 2022. We are very pleased with the service which all the Team provides. Their support is professionally given with concern, kindness and friendliness. We have been informed if any suspected health issues have been raised during these visits and would recommend the Team. My father enjoys the visits, and we are thankful that we discovered this Company.
02 September 2022
Right at Home has been providing 1-hour per daily care to my mother since February 2022. In that time she has been delighted with the exceptional care she has received. The carers are prompt, professional and smartly turned out. They are also kind and compassionate. The Director is very responsive and effective in his management and has built an excellent team. I would thoroughly recommend the company to anybody seeking care.
24 August 2022
The carers are very good with my mother, giving her someone to talk to as well as the jobs they do. We can trust them to let themselves in when we are not here. Without the homecare, she would probably have to go into a home, which she does not want to do.
16 May 2022
Right At Home has been providing professional care for my aunt for the past two years. In that time they have adapted the support they have given her as her needs have changed. Overall the organisation is run in a very professional manner. Over and above that the ladies who have cared for my aunt have done so with great kindness and compassion and I would have no hesitation in recommending them. There have been some emergency occasions when they have gone over and above to make sure my aunt was safe at all times. I am extremely grateful to them.
29 March 2022
Every Monday and Thursday our carer (grandad's sister) comes and takes my husband under her wing. They go into Hitchin for my husband to have a haircut/shave and then on to a pub for lunch. He loves it and I love the complete peace of mind.
04 November 2021
I am extremely pleased with the care and attention that all your carers have afforded me. On the odd occasion that I have not been able to make an appointment, they have responded to my requests positively. I will have no hesitation in recommending your service to anyone in a similar position to my own.
03 November 2021
I write on behalf of my mum, the client user. She has been receiving twice daily support from Right at Home for a while and I am most pleased and happy with the service. The carers are friendly and reliable and have supported and cared for my mum as the impact of her dementia has developed. I have witnessed first-hand their gentle, kind and encouraging approach. As they get the best response from my mum in often quite challenging circumstances. I would have been happy for Right at Home to have continued in their care of my mum, but unfortunately, she has now had to move to a nursing home following a downturn in her health. I would be happy to recommend Right at Home to others.
26 October 2021
Very good and punctual service, they can be relied on.
10 August 2021
The carer that walks my husband is very good with him. The carer is strong-minded and will tell him it's time to go back home.
23 March 2021
I was very worried about trusting anyone to care for my Mum who has dementia, but I have found the manager and the carers so kind and approachable, and that is very comforting. I no longer wake up worried about my Mum who lives alone, as I know someone is going to visit and will contact me if there is anything wrong. I am very grateful for their help and care and cannot praise them highly enough.