Submit a Review for Caremark Peterborough
Suite 11, Olympus House, Staniland Way, Peterborough, PE4 6NA
View Full Details of Caremark PeterboroughLatest Reviews for Caremark Peterborough
24 November 2023
The garden service is excellent. The indoor staff who help me are always polite and kind. They are efficient and respectful in attending to personal needs and carrying out their duties in a professional manner. I do recommend this company to anyone who asks.
21 November 2023
Wonderful staff, great experience.
21 November 2023
My carer's good, but room for improvement with staff understanding emotions and needs. We have our Peterborough/Hidden Disabilities group. The Caremark staff are very helpful.
21 November 2023
Attending the hidden disabilities social group, it has been run very well so far, with staff welcoming. A good variation and continuing the group with Caremark is very much appreciated.
18 September 2023
Poor communication. Little contact with the agency even though they said they would visit weekly. Say they will visit and don't turn up or let us know they cannot attend. Said they would do a handover each time the live-in carer changes over, never happens. They don't always let us know who will replace the current carer or when. The carer usually tells us. Very poor considering the costs involved. It makes the family question what they are doing. Very little support.
31 August 2023
The review for my mum was carried out in a very satisfactory way. I would like to take this opportunity to thank everyone for the care given to Mum.
28 March 2023
From the very first evening, I knew I liked my new carers! They were different and yet I felt I'd known them forever. I don't like going to bed at 7 pm (ish!) but appreciate it is necessary. My carers are always very helpful and we often have a giggle together or even a proper laugh, yet not a minute is wasted because the teams of two work so well together. Nor have I ever heard an angry word spoken. They both know what to do and get on and do it. So thanks to all of you. I didn't mention mornings but all I've said applies to all times. My thanks to all of you, I should perhaps have said.
01 March 2023
Caremark has been attending to my wife after a hip operation in 2022 and has given excellent service. The staff are polite, friendly and caring. They are efficient and respectful in attending to personal needs and carrying out their duties in a professional manner. We would not hesitate to recommend this company to anyone else.
22 December 2022
Kind, informative and friendly. Prompt in addressing needs and providing all relevant information.
30 November 2022
Care team are friendly and communicate well with Mum. They show dignity and listen to Mum's needs. Any challenges raised they are happy to talk about as they have experience. They can reach emergency services quickly when needed.
06 October 2022
The carers who come to look after my husband try to meet all our needs. They have built a relationship with him which is respectful and friendly and shows genuine care for him as a person. They are reliable and efficient and treat my home with respect.
20 September 2022
Had used Caremark since March 2022 after Dad was diagnosed with bowel cancer, he was a very private person who would not let anyone do anything private for him. After a couple of months, he gained the trust of all the Caremark team and would just do as they asked with no pressure. They were all very dignified to the end and have called to check up on the family. Very impressed by the whole team.
08 April 2021
Caremark have been assisting myself to remain independent by assisting me with preparing meals and cooking. Caremark are very understanding and supportive of my care needs. I would recommend Caremark to anyone needing care.
05 April 2021
I invited Caremark (Peterborough) to visit my mother who lived with us in September so we could discuss their suitability to meet mum's care needs. Mum had recently had a diagnosis of cancer secondaries in her bone and we wanted an agency that could care for mum as her illness progressed, to provide end of life care. With my prior working background as a District Nursing Sister and Health Visitor, I had very high expectations of the care I wanted for my mother. Caremark (Peterborough) were excellent from the day I met them for interview, to the day mum died. All the team were professional, caring, respectful, punctual and excellent communicators. The standard of care delivered including care plans, record keeping, delivery of medication, personal care, management of equipment and liaison with other agencies was at all times of an excellent standard. I would have been very happy to have had them as part of my nursing team. Most importantly mum loved them and died with dignity in her own home.
Latest Reviews for Caremark Peterborough
24 November 2023
The garden service is excellent. The indoor staff who help me are always polite and kind. They are efficient and respectful in attending to personal needs and carrying out their duties in a professional manner. I do recommend this company to anyone who asks.
21 November 2023
Wonderful staff, great experience.
21 November 2023
My carer's good, but room for improvement with staff understanding emotions and needs. We have our Peterborough/Hidden Disabilities group. The Caremark staff are very helpful.
21 November 2023
Attending the hidden disabilities social group, it has been run very well so far, with staff welcoming. A good variation and continuing the group with Caremark is very much appreciated.
18 September 2023
Poor communication. Little contact with the agency even though they said they would visit weekly. Say they will visit and don't turn up or let us know they cannot attend. Said they would do a handover each time the live-in carer changes over, never happens. They don't always let us know who will replace the current carer or when. The carer usually tells us. Very poor considering the costs involved. It makes the family question what they are doing. Very little support.
31 August 2023
The review for my mum was carried out in a very satisfactory way. I would like to take this opportunity to thank everyone for the care given to Mum.
28 March 2023
From the very first evening, I knew I liked my new carers! They were different and yet I felt I'd known them forever. I don't like going to bed at 7 pm (ish!) but appreciate it is necessary. My carers are always very helpful and we often have a giggle together or even a proper laugh, yet not a minute is wasted because the teams of two work so well together. Nor have I ever heard an angry word spoken. They both know what to do and get on and do it. So thanks to all of you. I didn't mention mornings but all I've said applies to all times. My thanks to all of you, I should perhaps have said.
01 March 2023
Caremark has been attending to my wife after a hip operation in 2022 and has given excellent service. The staff are polite, friendly and caring. They are efficient and respectful in attending to personal needs and carrying out their duties in a professional manner. We would not hesitate to recommend this company to anyone else.
22 December 2022
Kind, informative and friendly. Prompt in addressing needs and providing all relevant information.
30 November 2022
Care team are friendly and communicate well with Mum. They show dignity and listen to Mum's needs. Any challenges raised they are happy to talk about as they have experience. They can reach emergency services quickly when needed.
06 October 2022
The carers who come to look after my husband try to meet all our needs. They have built a relationship with him which is respectful and friendly and shows genuine care for him as a person. They are reliable and efficient and treat my home with respect.
20 September 2022
Had used Caremark since March 2022 after Dad was diagnosed with bowel cancer, he was a very private person who would not let anyone do anything private for him. After a couple of months, he gained the trust of all the Caremark team and would just do as they asked with no pressure. They were all very dignified to the end and have called to check up on the family. Very impressed by the whole team.
08 April 2021
Caremark have been assisting myself to remain independent by assisting me with preparing meals and cooking. Caremark are very understanding and supportive of my care needs. I would recommend Caremark to anyone needing care.
05 April 2021
I invited Caremark (Peterborough) to visit my mother who lived with us in September so we could discuss their suitability to meet mum's care needs. Mum had recently had a diagnosis of cancer secondaries in her bone and we wanted an agency that could care for mum as her illness progressed, to provide end of life care. With my prior working background as a District Nursing Sister and Health Visitor, I had very high expectations of the care I wanted for my mother. Caremark (Peterborough) were excellent from the day I met them for interview, to the day mum died. All the team were professional, caring, respectful, punctual and excellent communicators. The standard of care delivered including care plans, record keeping, delivery of medication, personal care, management of equipment and liaison with other agencies was at all times of an excellent standard. I would have been very happy to have had them as part of my nursing team. Most importantly mum loved them and died with dignity in her own home.