Submit a Review for Sirius Homecare
Tranby House, 19 Hull Road, Anlaby, Hull, HU10 6SP
View Full Details of Sirius HomecareLatest Reviews for Sirius Homecare
04 March 2025
We are very grateful for the high quality care and support that you provide for my father. He too greatly appreciates the relationships that he has built up with his carers and for the excellent level of service that they provide in enabling him to continue to live at home. Thank you.
28 February 2025
Very happy with Sirius Care for Mum, very reliable. Mum looks forward to seeing and chatting to carers when they call on her, it gives me great peace of mind to know they are there when I'm at work. Happy mum Happy daughter.
26 February 2025
Have complete trust in Sirius Home Care. All the staff are pleasant. friendly, caring, compassionate and professional. I am particularly impressed with the way staff adhere to policy and procedure. I am always updated if there are any concerns etc relating to the care of my mother. It is evident that Sirius invests in their employees, in terms of training and development. I highly recommend the service provided.
25 February 2025
Excellent in every aspect of the care provided everyone is very helpful and goes above and beyond what they are expected to do. The company provides excellent service and value for money. They are very professional in their approach to all aspects of the business.
11 February 2025
From my initial conversation with one of the staff, through to the now-established morning visits from Sirius carers, as a family, we have been very happy with the service provided. It is so much more than a service, however, as all carers are extremely kind thoughtful and understanding. Sirius has really helped us through a difficult period with real professionalism and genuine care.
17 September 2024
When my mum needed some extra help with personal care Sirius helped my dad and me with some plans to help her. She has been very resistant to these plans, however, the care team at Sirius have helped to change the plans to support my mum. Always respectful, polite accommodating to my dad. Thank you to all the team.
23 May 2024
Excellent, sympathetic carers who did a very difficult job with total professionalism - but also with the utmost patience, empathy and respect. The kind of people who look after your loved one the way you want them to be looked after. Highly recommended.
10 April 2024
I have always found Sirius caring and responsive over the four months since we started to use them for my aunt. I can phone at any time to discuss care needs. Staff always arrive on time and stay for the allotted time. Carers are friendly, caring and able to fulfil household tasks too. The online reporting system is extremely useful as we live fifty miles away and know straight away what has been done and how my aunt is. It is reassuring to know she has had a hot meal, hot drinks and washing etc has been done. The office staff are all approachable, friendly and offer advice and reassurance as needed.
10 April 2024
Professional, caring, supportive and very patient. Would recommend without hesitation. Don't put off moving to care in the home, it works. Keeps our loved ones in their own home for longer, safely. Sirius keeps you up to date with any changes, however small. Sirius staff simply care.
09 April 2024
All the girls are very friendly and get on with my mam very well. She looks forward to their visits. Whenever I have had to go into the office everyone is friendly and welcoming and very helpful whatever the situation is.
08 April 2024
They really care about all aspects of home care. You always feel that they are trying to improve all of the time, looking for ways to take care to the next level. Two-way communication is over and above what I expected. Both my mother and I are extremely happy. Absolutely would recommend to anyone, the attention to detail to get it right is a credit to all Sirius employees.
05 April 2024
We have been very pleased with the small group of ladies coming to visit Mum, it is nice for her to see familiar faces on a daily basis. All the carers are very friendly and professional. When we have had to contact head office for any reaso, they have always been very helpful.
05 April 2024
After chatting to my mum over the last couple of weeks, I am really pleased with the positive effect it has had on her everyday life. She is getting up and ready for her call and everyone has been helpful and understanding and I think it is giving her purpose and making her feel less anxious. Before we asked Sirius to come in and give support, my mum was spending a lot of time feeling anxious, lonely and not looking after herself when her family were unable to visit. So seeing her talking about getting out for a walk or a drive is really pleasing. It is also really helpful to know she will have support every day, should she need. Thank you.
05 April 2024
The care Mum receives allows her to stay in her own home, which with her growing dementia is important. The carers are great with her and she looks forward to them arriving. I know I can increase care as we need it and being able to easily access the office is great.
05 April 2024
From my first contact with Sirius I have found them to be thoroughly professional and supportive. The carers are always punctual and treat Mum with respect, kindness and support. They assist Mum with domestic chores and she is always impressed with their high standards of work. On a couple of occasions, it’s been necessary to alter the dates/times of Mum’s visits - my requests have been dealt with promptly and all staff have been extremely accommodating, which I have very much appreciated. Also, access to the app is a great way of understanding how Mum interacts with the carers (she often is unable to recall what’s happened during the day) and billing is very straightforward, prompt and easy to understand and pay. I can’t thank Sirius enough for a fantastic all-round service.
05 April 2024
My dad has had Sirius carers for almost 3 years. The carers are so lovely and Dad enjoys his twice-daily visits. They are always professional, have a sense of humour and really genuinely care for my dad. I visit my dad and stay over once a week so have met many of the carers personally. Any small issues or niggles I or my dad may have had have always been listened to and acted on. An example of this is, at Dad’s last 6-month review he asked if the carer when they arrived in addition to greeting him could they say their name as he has dementia and struggles to remember. This now happens every visit and I have witnessed it. You can always speak to someone in the office if needed and on the rare occasion it is an answer machine, you will be called back promptly. I would highly recommend Sirius as a care company and have done.
04 April 2024
We've been so impressed with the service, carers and office staff. Nothing is too much trouble. Mum/mum-in-law has just changed from meds being on a nomad to carers administering them, the lady has made it so much easier. Mum/mum-in-law is treated with respect, dignity and encouraged. Love how we can access part of the notes online and access her rota. Mum/mum-in-law has commented on how the carers are on time, wear name badges and a uniform. Thank you.
03 April 2024
I have used Sirius for 2 years and have always been pleased with their service. Staff always turn up on time and are always pleasant and polite and listen to what I need them to do rather than take over and do what they think I need. Management is always available if I have any questions and choose carers who they think will be a good fit with me. I would recommend Sirius to anyone who needs support.
03 April 2024
When Grandpa suddenly passed away last year we were thrown into complete turmoil. Nan was now living on her own and over an hour's drive away from us and Nan had recently been diagnosed with dementia. Both mum and dad did an amazing job but the time came when it just wasn't manageable. Nan wants to stay in her own home for as long as possible and I support this. I've been an elderly healthcare assistant for 17 years so I did a huge amount of research hoping to find the absolute best I could for Nan and that I did, Sirius is amazing! From start to finish they have been perfect, they have completely changed not only nans life but our family life, nan looks forward to the ladies coming daily, when we visit Nan she looks clean, tidy, well and happy in her own home and its taken so much pressure off mum and dad. There's not enough room for the amount of positive feedback I want to give! Thank you guys, you're all worth your weight in gold!
03 April 2024
I have met quite a few of the staff who are all very friendly and genuinely care. They are attentive letting you know of any problems or issues that need dealing with. You can always get someone on the phone.
Latest Reviews for Sirius Homecare
04 March 2025
We are very grateful for the high quality care and support that you provide for my father. He too greatly appreciates the relationships that he has built up with his carers and for the excellent level of service that they provide in enabling him to continue to live at home. Thank you.
28 February 2025
Very happy with Sirius Care for Mum, very reliable. Mum looks forward to seeing and chatting to carers when they call on her, it gives me great peace of mind to know they are there when I'm at work. Happy mum Happy daughter.
26 February 2025
Have complete trust in Sirius Home Care. All the staff are pleasant. friendly, caring, compassionate and professional. I am particularly impressed with the way staff adhere to policy and procedure. I am always updated if there are any concerns etc relating to the care of my mother. It is evident that Sirius invests in their employees, in terms of training and development. I highly recommend the service provided.
25 February 2025
Excellent in every aspect of the care provided everyone is very helpful and goes above and beyond what they are expected to do. The company provides excellent service and value for money. They are very professional in their approach to all aspects of the business.
11 February 2025
From my initial conversation with one of the staff, through to the now-established morning visits from Sirius carers, as a family, we have been very happy with the service provided. It is so much more than a service, however, as all carers are extremely kind thoughtful and understanding. Sirius has really helped us through a difficult period with real professionalism and genuine care.
17 September 2024
When my mum needed some extra help with personal care Sirius helped my dad and me with some plans to help her. She has been very resistant to these plans, however, the care team at Sirius have helped to change the plans to support my mum. Always respectful, polite accommodating to my dad. Thank you to all the team.
23 May 2024
Excellent, sympathetic carers who did a very difficult job with total professionalism - but also with the utmost patience, empathy and respect. The kind of people who look after your loved one the way you want them to be looked after. Highly recommended.
10 April 2024
I have always found Sirius caring and responsive over the four months since we started to use them for my aunt. I can phone at any time to discuss care needs. Staff always arrive on time and stay for the allotted time. Carers are friendly, caring and able to fulfil household tasks too. The online reporting system is extremely useful as we live fifty miles away and know straight away what has been done and how my aunt is. It is reassuring to know she has had a hot meal, hot drinks and washing etc has been done. The office staff are all approachable, friendly and offer advice and reassurance as needed.
10 April 2024
Professional, caring, supportive and very patient. Would recommend without hesitation. Don't put off moving to care in the home, it works. Keeps our loved ones in their own home for longer, safely. Sirius keeps you up to date with any changes, however small. Sirius staff simply care.
09 April 2024
All the girls are very friendly and get on with my mam very well. She looks forward to their visits. Whenever I have had to go into the office everyone is friendly and welcoming and very helpful whatever the situation is.
08 April 2024
They really care about all aspects of home care. You always feel that they are trying to improve all of the time, looking for ways to take care to the next level. Two-way communication is over and above what I expected. Both my mother and I are extremely happy. Absolutely would recommend to anyone, the attention to detail to get it right is a credit to all Sirius employees.
05 April 2024
We have been very pleased with the small group of ladies coming to visit Mum, it is nice for her to see familiar faces on a daily basis. All the carers are very friendly and professional. When we have had to contact head office for any reaso, they have always been very helpful.
05 April 2024
After chatting to my mum over the last couple of weeks, I am really pleased with the positive effect it has had on her everyday life. She is getting up and ready for her call and everyone has been helpful and understanding and I think it is giving her purpose and making her feel less anxious. Before we asked Sirius to come in and give support, my mum was spending a lot of time feeling anxious, lonely and not looking after herself when her family were unable to visit. So seeing her talking about getting out for a walk or a drive is really pleasing. It is also really helpful to know she will have support every day, should she need. Thank you.
05 April 2024
The care Mum receives allows her to stay in her own home, which with her growing dementia is important. The carers are great with her and she looks forward to them arriving. I know I can increase care as we need it and being able to easily access the office is great.
05 April 2024
From my first contact with Sirius I have found them to be thoroughly professional and supportive. The carers are always punctual and treat Mum with respect, kindness and support. They assist Mum with domestic chores and she is always impressed with their high standards of work. On a couple of occasions, it’s been necessary to alter the dates/times of Mum’s visits - my requests have been dealt with promptly and all staff have been extremely accommodating, which I have very much appreciated. Also, access to the app is a great way of understanding how Mum interacts with the carers (she often is unable to recall what’s happened during the day) and billing is very straightforward, prompt and easy to understand and pay. I can’t thank Sirius enough for a fantastic all-round service.
05 April 2024
My dad has had Sirius carers for almost 3 years. The carers are so lovely and Dad enjoys his twice-daily visits. They are always professional, have a sense of humour and really genuinely care for my dad. I visit my dad and stay over once a week so have met many of the carers personally. Any small issues or niggles I or my dad may have had have always been listened to and acted on. An example of this is, at Dad’s last 6-month review he asked if the carer when they arrived in addition to greeting him could they say their name as he has dementia and struggles to remember. This now happens every visit and I have witnessed it. You can always speak to someone in the office if needed and on the rare occasion it is an answer machine, you will be called back promptly. I would highly recommend Sirius as a care company and have done.
04 April 2024
We've been so impressed with the service, carers and office staff. Nothing is too much trouble. Mum/mum-in-law has just changed from meds being on a nomad to carers administering them, the lady has made it so much easier. Mum/mum-in-law is treated with respect, dignity and encouraged. Love how we can access part of the notes online and access her rota. Mum/mum-in-law has commented on how the carers are on time, wear name badges and a uniform. Thank you.
03 April 2024
I have used Sirius for 2 years and have always been pleased with their service. Staff always turn up on time and are always pleasant and polite and listen to what I need them to do rather than take over and do what they think I need. Management is always available if I have any questions and choose carers who they think will be a good fit with me. I would recommend Sirius to anyone who needs support.
03 April 2024
When Grandpa suddenly passed away last year we were thrown into complete turmoil. Nan was now living on her own and over an hour's drive away from us and Nan had recently been diagnosed with dementia. Both mum and dad did an amazing job but the time came when it just wasn't manageable. Nan wants to stay in her own home for as long as possible and I support this. I've been an elderly healthcare assistant for 17 years so I did a huge amount of research hoping to find the absolute best I could for Nan and that I did, Sirius is amazing! From start to finish they have been perfect, they have completely changed not only nans life but our family life, nan looks forward to the ladies coming daily, when we visit Nan she looks clean, tidy, well and happy in her own home and its taken so much pressure off mum and dad. There's not enough room for the amount of positive feedback I want to give! Thank you guys, you're all worth your weight in gold!
03 April 2024
I have met quite a few of the staff who are all very friendly and genuinely care. They are attentive letting you know of any problems or issues that need dealing with. You can always get someone on the phone.