Submit a Review for SureCare (Calderdale & Kirklees)
Soul House, 36 Gibbet Street, Halifax, HX1 5BA
View Full Details of SureCare (Calderdale & Kirklees)Latest Reviews for SureCare (Calderdale & Kirklees)
04 December 2024
Surecare looked after my dad for over a year and we couldn't have been happier with his care. The management and care teams were friendly, loving, caring, and efficient. Special mention must go to two carers in particular who were very integral to Dad's care. Thank you.
04 December 2024
High level of care and support for both my mum and as importantly the family. Very attentive and careful to a high standard. Was concerned after the previous care company pulled out but the care now received is a step up and the handover is superb.
06 November 2024
The best accolade I can give this carer is when she is looking after my dad I know he is safe, warm, and well looked after. She always goes that extra mile with him. When I see her with my dad I can see she genuinely cares for him with respect and dignity and not just because it is her job. We all know the saying "Treat them and look after them as your own parents", and she does.
07 October 2024
We are very satisfied with the care given to my mother-in-law over the past 12 months. The carers and managers are caring, compassionate and professional. We have got to know all the staff who care for her and think very highly of them all. I don't know how we would have managed without their care and guidance.
24 July 2023
All aspects of the service are satisfactory.
16 September 2022
My mother and I are extremely happy with the standard of service provided by SureCare. They are very professional, efficient, friendly and caring. Nothing is too much trouble. I would highly recommend them to anyone looking for care for a family member or friend.
16 September 2022
We have been using SureCare (Calderdale & Kirklees) firstly for my mother until she went into a care home with dementia, she is 89, and now they care for my 91-year-old father. They give excellent service and are friendly, compassionate, caring and very helpful. Dad loves the visits and finds them excellent. We have been using them for approximately about two years. Brilliant service.
16 June 2022
In general, we have been happy with the standard of care given to my father. The staff are caring and have dealt with Dad in a compassionate manner, responding to his personality and being good company for him. Time has been taken to accommodate Dad's needs and foibles, which are many, varied and constantly changing! We have had several emergency situations which have been responded to by care staff and management alike with quickness and efficiency in order to achieve the best outcome for Dad, on occasion going above and beyond. My only disappointment has been the frequent change in carers, which has resulted in a constant ‘getting to know Dad’ situation and the specifics of his routines. When I set up the care, I wanted only a few carers involved so that he would make a relationship with them, and this has not happened. The manager/owner of the company, however, has been a constant to both myself and Dad and has always tried to resolve any issues.
12 June 2022
Carers are all very professional and genuinely care about our mum. They are respectful and ensure Mum is treated with dignity. We have no issues with missed calls, and any issues are reported to us on the day.
27 December 2020
Carers are always on time and treat me with respect. Willing to do tasks as requested. Adhere to the covid rules (masks, gloves and aprons) always worn.
Latest Reviews for SureCare (Calderdale & Kirklees)
04 December 2024
Surecare looked after my dad for over a year and we couldn't have been happier with his care. The management and care teams were friendly, loving, caring, and efficient. Special mention must go to two carers in particular who were very integral to Dad's care. Thank you.
04 December 2024
High level of care and support for both my mum and as importantly the family. Very attentive and careful to a high standard. Was concerned after the previous care company pulled out but the care now received is a step up and the handover is superb.
06 November 2024
The best accolade I can give this carer is when she is looking after my dad I know he is safe, warm, and well looked after. She always goes that extra mile with him. When I see her with my dad I can see she genuinely cares for him with respect and dignity and not just because it is her job. We all know the saying "Treat them and look after them as your own parents", and she does.
07 October 2024
We are very satisfied with the care given to my mother-in-law over the past 12 months. The carers and managers are caring, compassionate and professional. We have got to know all the staff who care for her and think very highly of them all. I don't know how we would have managed without their care and guidance.
24 July 2023
All aspects of the service are satisfactory.
16 September 2022
My mother and I are extremely happy with the standard of service provided by SureCare. They are very professional, efficient, friendly and caring. Nothing is too much trouble. I would highly recommend them to anyone looking for care for a family member or friend.
16 September 2022
We have been using SureCare (Calderdale & Kirklees) firstly for my mother until she went into a care home with dementia, she is 89, and now they care for my 91-year-old father. They give excellent service and are friendly, compassionate, caring and very helpful. Dad loves the visits and finds them excellent. We have been using them for approximately about two years. Brilliant service.
16 June 2022
In general, we have been happy with the standard of care given to my father. The staff are caring and have dealt with Dad in a compassionate manner, responding to his personality and being good company for him. Time has been taken to accommodate Dad's needs and foibles, which are many, varied and constantly changing! We have had several emergency situations which have been responded to by care staff and management alike with quickness and efficiency in order to achieve the best outcome for Dad, on occasion going above and beyond. My only disappointment has been the frequent change in carers, which has resulted in a constant ‘getting to know Dad’ situation and the specifics of his routines. When I set up the care, I wanted only a few carers involved so that he would make a relationship with them, and this has not happened. The manager/owner of the company, however, has been a constant to both myself and Dad and has always tried to resolve any issues.
12 June 2022
Carers are all very professional and genuinely care about our mum. They are respectful and ensure Mum is treated with dignity. We have no issues with missed calls, and any issues are reported to us on the day.
27 December 2020
Carers are always on time and treat me with respect. Willing to do tasks as requested. Adhere to the covid rules (masks, gloves and aprons) always worn.