Submit a Review for Caremark Forest of Dean
Briarwood, 15 High Street, Cinderford, GL14 2SE
View Full Details of Caremark Forest of DeanLatest Reviews for Caremark Forest of Dean
20 March 2025
Highly recommend! We have been with the company for 3 weeks and everyone is so lovely, caring, kind and attentive. Mum is pleased to see them and is laughing and joking within minutes. Everyone has gone out of their way to make sure mum's routine is consistent and the care provided is to the highest standard. It has provided me with much needed respite and enabled me to have more of a mother/daughter relationship which I had greatly missed. The initial assessment with management was professional, friendly and efficient. They took time to gather detailed information to create a tailored care package suitable for mum' s individual needs. I have felt supported by management who have genuinely taken my needs into account throughout this process.
20 March 2025
Very good service, kind and caring staff very attentive gets on well with my dad and very trustworthy. Caring for my dad would be very difficult without them so I'm very grateful. Also it's nice for my dad to have someone else to talk to other than me.
04 March 2025
Couldn't recommend highly enough. All of the staff are really professional about what they do, but more than that, they genuinely care. Sounds a bit obvious when talking about a care agency, but every single one of the people that have visited mum have been kind, attentive and practical ladies that put her at ease. There was an excellent and thorough process at the start to make sure nothing was missed and everything was as Mum likes it. The best thing is that I know mum is in safe hands and it allows me to be her son again.
29 August 2024
We have now been with Caremark for 2 months, and can honestly say the service that the staff supplies is better than we expected or thought could have been. I had to fight tooth and nail with my father to get carers in to help with my mother, but now he looks forward to them coming and my mother is laughing and teasing again. They are all very professional with the tasks they perform. Within this short time, they feel more like family. I would thoroughly recommend them. Thank you, Caremark.
20 August 2024
Everyone was very good to Mum, and it helped me a lot.
12 August 2024
My mother has been using Caremark FOD for a year and half now, having been recommended by a friend. The team provide personal hygiene care and cleaning services. We have found all the staff to be diligent and well-trained in their duties, timely and always friendly and respectful of Mum's values and confidentiality. The senior members of staff provide an efficient and friendly service also, answering any questions and concerns promptly, and have built a good rapport with Mum personally. I would highly recommend Caremark FOD.
01 August 2024
Dad has had Caremark helping him twice a day for a few years now. They have been and continue to be fantastic all the way through, tweaking things where needed to make him happy in his home and ensuring his needs are met. The ladies are all just fab with him (even dealing with his difficult moods at times!) The communication is great and highly recommended!
29 July 2024
What can we say about this agency. After such poor care, my sister and I decided, after a recommendation, to try this wonderful agency. They are caring, and helpful and they and their team care for my sister. I have not seen her this happy for a long time. She has blossomed. Thank you so much. I would recommend them to anyone who asks. Thank you to the two ladies who care for her. I can finally breathe easy with her care and know I can finally relax knowing she is in good hands.
25 April 2024
I personally and I know my brother are very grateful for all your hard work. Without your assistance, it will be far worse than it is. I don’t know what else I can say, but your new ladies are certainly what our mum needs. Two staff members in particular are great with Mama. I have told them this face to face. And always happy to see their names on rota. They are up to the standard set. The staff give our mum exactly what she needs and not all about clock-watching and leaving! Care is care. It’s a pleasure to help all of your ladies at the weekend to make your very hard job a little easier when I’m there over the weekend. Top service. Thanks, Team Caremark.
23 April 2024
Carers who attend my mother all engaged with her very well. When we spoke with Caremark about times for the visits we requested a bedtime of 21:00 hrs, this does not happen. My mother is put to bed too early.
28 September 2023
All of the carers are excellent. Communication is very good with the carers and admin staff at all times. Mum is treated with care and consideration. If there are any problems we are contacted immediately. Nothing is too much trouble. Mum is very happy.
23 February 2023
All the girls are lovely to Mum, very supportive and caring. They are helpful and kind. Haven't got a bad word about this company; they are all very good.
06 May 2022
Great service and very helpful.
25 March 2022
We didn’t realise exactly how beneficial to all the family’s needs a care plan would be until it was in place. The carers who attend aren’t just carers, they have become so much more! We now have peace of mind that our mother cared for the moment from waking up to being out to bed. We are safe in the knowledge that she is getting her meals and being looked after. Our mother has developed a strong bond with all the carers, which helps massively. Nothing seems too much, and the attitudes are always professional.
09 September 2021
Caremark have provided an invaluable service to my elderly mother demonstrating the care support and kindness required not only to the patient but to the family members. Since receiving care support from Caremark (Herefordshire and Forest of Dean) Mother has been much happier and contented being cared for in her own home. Caremark staff demonstrate best practice and work to meet patients needs at all times. Excellent.
14 July 2021
I really couldn't have managed without home care, can't praise them enough, all angels from top to bottom and so helpful in every way.
14 July 2021
I am very happy with the care and support that we receive. The girls are lovely, always friendly and make me laugh every day. They have become part of the family. Highly recommendable.
08 July 2021
All the staff and carers are very friendly, professional and hard-working. They treat the clients with the dignity and respect that is needed. If there are any problems they get looked at straight away and dealt with.
Latest Reviews for Caremark Forest of Dean
20 March 2025
Highly recommend! We have been with the company for 3 weeks and everyone is so lovely, caring, kind and attentive. Mum is pleased to see them and is laughing and joking within minutes. Everyone has gone out of their way to make sure mum's routine is consistent and the care provided is to the highest standard. It has provided me with much needed respite and enabled me to have more of a mother/daughter relationship which I had greatly missed. The initial assessment with management was professional, friendly and efficient. They took time to gather detailed information to create a tailored care package suitable for mum' s individual needs. I have felt supported by management who have genuinely taken my needs into account throughout this process.
20 March 2025
Very good service, kind and caring staff very attentive gets on well with my dad and very trustworthy. Caring for my dad would be very difficult without them so I'm very grateful. Also it's nice for my dad to have someone else to talk to other than me.
04 March 2025
Couldn't recommend highly enough. All of the staff are really professional about what they do, but more than that, they genuinely care. Sounds a bit obvious when talking about a care agency, but every single one of the people that have visited mum have been kind, attentive and practical ladies that put her at ease. There was an excellent and thorough process at the start to make sure nothing was missed and everything was as Mum likes it. The best thing is that I know mum is in safe hands and it allows me to be her son again.
29 August 2024
We have now been with Caremark for 2 months, and can honestly say the service that the staff supplies is better than we expected or thought could have been. I had to fight tooth and nail with my father to get carers in to help with my mother, but now he looks forward to them coming and my mother is laughing and teasing again. They are all very professional with the tasks they perform. Within this short time, they feel more like family. I would thoroughly recommend them. Thank you, Caremark.
20 August 2024
Everyone was very good to Mum, and it helped me a lot.
12 August 2024
My mother has been using Caremark FOD for a year and half now, having been recommended by a friend. The team provide personal hygiene care and cleaning services. We have found all the staff to be diligent and well-trained in their duties, timely and always friendly and respectful of Mum's values and confidentiality. The senior members of staff provide an efficient and friendly service also, answering any questions and concerns promptly, and have built a good rapport with Mum personally. I would highly recommend Caremark FOD.
01 August 2024
Dad has had Caremark helping him twice a day for a few years now. They have been and continue to be fantastic all the way through, tweaking things where needed to make him happy in his home and ensuring his needs are met. The ladies are all just fab with him (even dealing with his difficult moods at times!) The communication is great and highly recommended!
29 July 2024
What can we say about this agency. After such poor care, my sister and I decided, after a recommendation, to try this wonderful agency. They are caring, and helpful and they and their team care for my sister. I have not seen her this happy for a long time. She has blossomed. Thank you so much. I would recommend them to anyone who asks. Thank you to the two ladies who care for her. I can finally breathe easy with her care and know I can finally relax knowing she is in good hands.
25 April 2024
I personally and I know my brother are very grateful for all your hard work. Without your assistance, it will be far worse than it is. I don’t know what else I can say, but your new ladies are certainly what our mum needs. Two staff members in particular are great with Mama. I have told them this face to face. And always happy to see their names on rota. They are up to the standard set. The staff give our mum exactly what she needs and not all about clock-watching and leaving! Care is care. It’s a pleasure to help all of your ladies at the weekend to make your very hard job a little easier when I’m there over the weekend. Top service. Thanks, Team Caremark.
23 April 2024
Carers who attend my mother all engaged with her very well. When we spoke with Caremark about times for the visits we requested a bedtime of 21:00 hrs, this does not happen. My mother is put to bed too early.
28 September 2023
All of the carers are excellent. Communication is very good with the carers and admin staff at all times. Mum is treated with care and consideration. If there are any problems we are contacted immediately. Nothing is too much trouble. Mum is very happy.
23 February 2023
All the girls are lovely to Mum, very supportive and caring. They are helpful and kind. Haven't got a bad word about this company; they are all very good.
06 May 2022
Great service and very helpful.
25 March 2022
We didn’t realise exactly how beneficial to all the family’s needs a care plan would be until it was in place. The carers who attend aren’t just carers, they have become so much more! We now have peace of mind that our mother cared for the moment from waking up to being out to bed. We are safe in the knowledge that she is getting her meals and being looked after. Our mother has developed a strong bond with all the carers, which helps massively. Nothing seems too much, and the attitudes are always professional.
09 September 2021
Caremark have provided an invaluable service to my elderly mother demonstrating the care support and kindness required not only to the patient but to the family members. Since receiving care support from Caremark (Herefordshire and Forest of Dean) Mother has been much happier and contented being cared for in her own home. Caremark staff demonstrate best practice and work to meet patients needs at all times. Excellent.
14 July 2021
I really couldn't have managed without home care, can't praise them enough, all angels from top to bottom and so helpful in every way.
14 July 2021
I am very happy with the care and support that we receive. The girls are lovely, always friendly and make me laugh every day. They have become part of the family. Highly recommendable.
08 July 2021
All the staff and carers are very friendly, professional and hard-working. They treat the clients with the dignity and respect that is needed. If there are any problems they get looked at straight away and dealt with.