Submit a Review for Helping Hands Home Care (Hungerford)
127a High Street, Hungerford, RG17 0DL
View Full Details of Helping Hands Home Care (Hungerford)Latest Reviews for Helping Hands Home Care (Hungerford)
24 October 2023
So far with the visits I have received, I have been delighted with the care and friendliness of my ladies and look forward to meeting a fresh face tomorrow. Thank you for everything.
29 September 2023
100% happy with care and attention and lovely helpers.
22 August 2023
Helping Hands staff were helpful for general housekeeping duties which my father could no longer manage. Great to know someone was dropping in on him and helping to keep him independent in his own home for longer.
16 August 2023
We have been looking for some additional weekend care for my mother. Other organisations weren't prepared to share the role with existing care providers, yet Helping Hands are. From the initial meeting with the Branch Care Manager and her team, we have been treated fantastically. My mother likes the weekend carers who are kind and caring and we'd recommend this company to others looking for home care services
04 August 2023
The whole team at Helping Hands have been very helpful, caring and friendly. My mum has felt at ease with all the carers and has appreciated their support. We have been reassured knowing that she is in safe and professional hands. Thank you to the team.
31 May 2023
Carers are considerate and helpful.
10 May 2023
Helping Hands carers are always very punctual, courteous, helpful and caring. If shifts need to be changed or extra ones included, this has always been accommodated. We are generally very pleased with the service provided.
26 April 2023
Staff are appropriately dressed in uniform and are responsive to needs. They are friendly and considerate. Management are also very responsive to requests and act quickly and keep client and clients family informed.
20 April 2023
We are really pleased with the care provided by Helping Hands Home Care (Hungerford) to my elderly Mum. The carers do the tasks they've been asked to do perfectly well but more importantly they also engage with and chat to my mum. We are very grateful for the speed and efficiency with which care was set up for my mum by the whole Helping Hands Team. Thank you!
20 April 2023
To my best belief, the care provided matches the plan in place. Additional support has been provided to escort the client to a number of varying medical appointments. In addition, the carers have carried out additional tasks within the home to support the client's care and living requirements.
17 April 2023
My dad has a number of excellent carers who understand his needs and who he trusts. My mum has a good relationship with the carers, which is reassuring for me. I am able to email directly to the branch and the team are very accommodating.
17 April 2023
Excellent care, professionalism and caring. Mum likes her carers very much. They have been excellent at covering emergencies and very responsive to requests. I only wish we had found them sooner. Highly recommended.
17 April 2023
Helping Hands have provided an invaluable service in helping with a home care package for my elderly disabled father in law. Management is friendly, helpful and is responsive and goes above and beyond in helping to sort out administrative issues (Well done). Attending care staff have formed a good relationship with my father in law (the client) and his wife and carry out their agreed tasks with genuine care and a good attitude. My father and mother in law are very satisfied.
03 February 2023
Helping Hands Home Care (Hungerford) were quickly able to help me out after a fall and breaking my hip. The care I needed was around the house, no personal care. The carers were friendly and efficient. Through no fault of their own carers were sometimes late due to insufficient time being allocated to get from one call to another. These carers work hard and this should be addressed. I would use Helping Hands Home Care again if the situation arose. Thank you.
18 August 2021
We asked Helping Hands to help look after my mother after she had cataract surgery on both her eyes. This mainly involved helping to administer drops up to four times a day at her home address. All the carers were kind, polite and made a real effort to make a connection with Mum and this was much appreciated!
02 November 2020
Very satisfied.
Latest Reviews for Helping Hands Home Care (Hungerford)
24 October 2023
So far with the visits I have received, I have been delighted with the care and friendliness of my ladies and look forward to meeting a fresh face tomorrow. Thank you for everything.
29 September 2023
100% happy with care and attention and lovely helpers.
22 August 2023
Helping Hands staff were helpful for general housekeeping duties which my father could no longer manage. Great to know someone was dropping in on him and helping to keep him independent in his own home for longer.
16 August 2023
We have been looking for some additional weekend care for my mother. Other organisations weren't prepared to share the role with existing care providers, yet Helping Hands are. From the initial meeting with the Branch Care Manager and her team, we have been treated fantastically. My mother likes the weekend carers who are kind and caring and we'd recommend this company to others looking for home care services
04 August 2023
The whole team at Helping Hands have been very helpful, caring and friendly. My mum has felt at ease with all the carers and has appreciated their support. We have been reassured knowing that she is in safe and professional hands. Thank you to the team.
31 May 2023
Carers are considerate and helpful.
10 May 2023
Helping Hands carers are always very punctual, courteous, helpful and caring. If shifts need to be changed or extra ones included, this has always been accommodated. We are generally very pleased with the service provided.
26 April 2023
Staff are appropriately dressed in uniform and are responsive to needs. They are friendly and considerate. Management are also very responsive to requests and act quickly and keep client and clients family informed.
20 April 2023
We are really pleased with the care provided by Helping Hands Home Care (Hungerford) to my elderly Mum. The carers do the tasks they've been asked to do perfectly well but more importantly they also engage with and chat to my mum. We are very grateful for the speed and efficiency with which care was set up for my mum by the whole Helping Hands Team. Thank you!
20 April 2023
To my best belief, the care provided matches the plan in place. Additional support has been provided to escort the client to a number of varying medical appointments. In addition, the carers have carried out additional tasks within the home to support the client's care and living requirements.
17 April 2023
My dad has a number of excellent carers who understand his needs and who he trusts. My mum has a good relationship with the carers, which is reassuring for me. I am able to email directly to the branch and the team are very accommodating.
17 April 2023
Excellent care, professionalism and caring. Mum likes her carers very much. They have been excellent at covering emergencies and very responsive to requests. I only wish we had found them sooner. Highly recommended.
17 April 2023
Helping Hands have provided an invaluable service in helping with a home care package for my elderly disabled father in law. Management is friendly, helpful and is responsive and goes above and beyond in helping to sort out administrative issues (Well done). Attending care staff have formed a good relationship with my father in law (the client) and his wife and carry out their agreed tasks with genuine care and a good attitude. My father and mother in law are very satisfied.
03 February 2023
Helping Hands Home Care (Hungerford) were quickly able to help me out after a fall and breaking my hip. The care I needed was around the house, no personal care. The carers were friendly and efficient. Through no fault of their own carers were sometimes late due to insufficient time being allocated to get from one call to another. These carers work hard and this should be addressed. I would use Helping Hands Home Care again if the situation arose. Thank you.
18 August 2021
We asked Helping Hands to help look after my mother after she had cataract surgery on both her eyes. This mainly involved helping to administer drops up to four times a day at her home address. All the carers were kind, polite and made a real effort to make a connection with Mum and this was much appreciated!
02 November 2020
Very satisfied.