Submit a Review for Helping Hands Home Care (Sale)
43 Stanley Square, Sale, M33 7ZZ
View Full Details of Helping Hands Home Care (Sale)Latest Reviews for Helping Hands Home Care (Sale)
17 February 2025
This review relates to Helping Hands Home Care agency care for Chorlton, Manchester. My elderly aunt has been a very satisfied client since I requested their input around 3 years ago, as I live a considerable distance away from my aunt. The agency has provided shopping input tailored to my aunt's needs on a regular basis as she became increasingly immobilised with advancing age. The service provided was always on time, personalised, compassionate, super-reliable, and complete value for money. In fact, the carer who last attended my aunt recognised she wasn't well, and as a direct result, I was notified and able to contact emergency services that admitted my aunt to hospital for urgent care. Staff are thoroughly trained to provide a far superior service. Special thanks to one member of staff who has liaised with me as my aunt's nominated representative - this member of staff's professionalism and efficiency in organising services at Helping Hands is just excellent. Thank you sincerely, truly life savers, in all sense of the words.
19 February 2024
We had a review this month and I was able to take that the opportunity to praise staff who care for my dad. It is a minefield trying to find a company and carers that you can trust with your loved one. They are so kind, respectful and show a genuine interest in the person they are caring for. I cannot praise them enough. Thank you Helping Hands!
25 May 2023
I have received professional, expert and friendly care tailored to my changing needs for the past 2 years. Regular assessment of my care needs is performed both face to face and by telephone to ensure that the changing needs are met. Communication with the office is exemplary and always extremely efficient. The rota of visit timings with staff names is emailed weekly to clients to keep them informed. Clients are regularly reminded by email of current and new services available to improve their quality of life. The staff are always professional, empathetic, caring and friendly. They speak well of the management team who take care of their well being and Health and Safety. New staff are given induction by a specialist trainer in the expert care and standards provided by the company. The Sale branch continually strive to improve a caring and expert experience in a safe environment for its clients and staff. In the future, I am confident that my care will be in safe and caring hands.
18 May 2023
Helping Hands is an excellent company. It is very well led, has a lot of customer feedback avenues, which allow tailored, person centred care. We have used other companies and think this company is the best. The senior staff and carers are wonderful to achieve best outcomes. The pricing structure is superb. No request is too much trouble to look into. The approach is honest and open. The regular reviews to ensure expectations are being met are genuinely in place. This involves regular communication and meetings. Other companies have issued a feedback form, as a box-ticking exercise, with zero change. This company is the first to act immediately and the carers are empowered to do their job as professionals who enjoy their work. They are well supported by the management team whose care of their staff is evident in the care they then take with their work. I highly recommend this excellent company.
07 May 2023
Helping Hands Home Care Sale have been amazing in caring for my dad. The manager always goes above and beyond to ensure his / our needs are met and I honestly couldn’t recommend them enough! Thank you for all that you do.
20 April 2023
We have used Helping Hands for several months. We are all different, and our needs are different. Helping Hands has always been ready to understand our needs and tailor the service accordingly. We are so grateful for their happy, smiling work.
02 August 2022
A very professional company. Excellent care provided for our mum over the last 18 months. No hesitation in recommending Helping Hands to friends and family. We have peace of mind knowing our mum is getting a lunchtime meal Monday-Friday. Very approachable staff. Queries dealt with efficiently, always help at the end of the phone if we have any concerns and great peace of mind for the family knowing Mum is cared for.
Latest Reviews for Helping Hands Home Care (Sale)
17 February 2025
This review relates to Helping Hands Home Care agency care for Chorlton, Manchester. My elderly aunt has been a very satisfied client since I requested their input around 3 years ago, as I live a considerable distance away from my aunt. The agency has provided shopping input tailored to my aunt's needs on a regular basis as she became increasingly immobilised with advancing age. The service provided was always on time, personalised, compassionate, super-reliable, and complete value for money. In fact, the carer who last attended my aunt recognised she wasn't well, and as a direct result, I was notified and able to contact emergency services that admitted my aunt to hospital for urgent care. Staff are thoroughly trained to provide a far superior service. Special thanks to one member of staff who has liaised with me as my aunt's nominated representative - this member of staff's professionalism and efficiency in organising services at Helping Hands is just excellent. Thank you sincerely, truly life savers, in all sense of the words.
19 February 2024
We had a review this month and I was able to take that the opportunity to praise staff who care for my dad. It is a minefield trying to find a company and carers that you can trust with your loved one. They are so kind, respectful and show a genuine interest in the person they are caring for. I cannot praise them enough. Thank you Helping Hands!
25 May 2023
I have received professional, expert and friendly care tailored to my changing needs for the past 2 years. Regular assessment of my care needs is performed both face to face and by telephone to ensure that the changing needs are met. Communication with the office is exemplary and always extremely efficient. The rota of visit timings with staff names is emailed weekly to clients to keep them informed. Clients are regularly reminded by email of current and new services available to improve their quality of life. The staff are always professional, empathetic, caring and friendly. They speak well of the management team who take care of their well being and Health and Safety. New staff are given induction by a specialist trainer in the expert care and standards provided by the company. The Sale branch continually strive to improve a caring and expert experience in a safe environment for its clients and staff. In the future, I am confident that my care will be in safe and caring hands.
18 May 2023
Helping Hands is an excellent company. It is very well led, has a lot of customer feedback avenues, which allow tailored, person centred care. We have used other companies and think this company is the best. The senior staff and carers are wonderful to achieve best outcomes. The pricing structure is superb. No request is too much trouble to look into. The approach is honest and open. The regular reviews to ensure expectations are being met are genuinely in place. This involves regular communication and meetings. Other companies have issued a feedback form, as a box-ticking exercise, with zero change. This company is the first to act immediately and the carers are empowered to do their job as professionals who enjoy their work. They are well supported by the management team whose care of their staff is evident in the care they then take with their work. I highly recommend this excellent company.
07 May 2023
Helping Hands Home Care Sale have been amazing in caring for my dad. The manager always goes above and beyond to ensure his / our needs are met and I honestly couldn’t recommend them enough! Thank you for all that you do.
20 April 2023
We have used Helping Hands for several months. We are all different, and our needs are different. Helping Hands has always been ready to understand our needs and tailor the service accordingly. We are so grateful for their happy, smiling work.
02 August 2022
A very professional company. Excellent care provided for our mum over the last 18 months. No hesitation in recommending Helping Hands to friends and family. We have peace of mind knowing our mum is getting a lunchtime meal Monday-Friday. Very approachable staff. Queries dealt with efficiently, always help at the end of the phone if we have any concerns and great peace of mind for the family knowing Mum is cared for.