Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Beech Tree Total Care (Hythe)

stars
stars 21 November 2023
Beech Tree Total Care has provided 100% commitment in caring for my mum. My mum lives alone and looks forward to their visits, three times a day. The communication I receive from the office when they have concerns regarding my mum is so reassuring that someone is there. I can't recommend them highly enough.
Review from Denise C (Daughter of Client/Service User)
stars
stars 23 October 2020
Beech Tree provided outstanding care for my mum before she moved to a Care Home. Mum was living at home alone and has Dementia/Alzheimer's. She loved the carers and looked forward to their visits twice a day. The communication and feedback from the Care Coordinator were always timely, helpful and compassionate. I can't recommend them highly enough.
Review from Helen D (Daughter of Client/Service User)