Headrow House, 19 Old Leeds Road, Huddersfield, HD1 1SG
View Full Details of Hales Home Care (Huddersfield)My now 97 year old mum as been with Hales for 12 months. The leadership of the new manager has improved all standards across the Bradford team through hard work, professionalism and a determination to ensure the very highest standards are imparted to all care workers. The new registered manager and deputy manager have a true passion and connectivity with their teams wanting only to have provide the very best care standards to service users. The deputy manager is professional, hardworking and knowledgeable about all aspects of care. With leaders such as these I can only see Bradford Hales going from strength to strength. All three people welcome feedback. They have acted positively to my concerns. Recently my mother's care package became more complex. The manager and deputy manager devised a team to match my mum's needs. I will always be grateful. Mum' s carer - I am impressed each time I meet and observe her interaction with Mum. She is compassionate, caring and professional. The carer is a role model carer for Hales.
All going well with the home care provided by Hales Home Care to my father-in-law. He has gotten used to the different faces each day which was a little hard for him at first as he has always been so independent. I do think, now, that he enjoys the company and a little chat more than anything else. Myself and my husband work full-time and whilst we see him every night to make his tea, it's a long day for him. He has really struggled with being housebound over the past year. It gives us comfort that he gets to see another face throughout the day. Thank you.
Hales took over my mother's care last year from her previous provider, and she continues to receive four visits per day, morning, lunch, tea time and evening. My mother turned 90 last week and suffers from early-stage Alzheimer's, but is otherwise in good health. The quality of care she receives from all of the carers at Hales is wonderful, and they have all become more like friends than carers, especially two members of staff, in particular. I would not hesitate to recommend Hales who, overall, is excellent.
My now 97 year old mum as been with Hales for 12 months. The leadership of the new manager has improved all standards across the Bradford team through hard work, professionalism and a determination to ensure the very highest standards are imparted to all care workers. The new registered manager and deputy manager have a true passion and connectivity with their teams wanting only to have provide the very best care standards to service users. The deputy manager is professional, hardworking and knowledgeable about all aspects of care. With leaders such as these I can only see Bradford Hales going from strength to strength. All three people welcome feedback. They have acted positively to my concerns. Recently my mother's care package became more complex. The manager and deputy manager devised a team to match my mum's needs. I will always be grateful. Mum' s carer - I am impressed each time I meet and observe her interaction with Mum. She is compassionate, caring and professional. The carer is a role model carer for Hales.
All going well with the home care provided by Hales Home Care to my father-in-law. He has gotten used to the different faces each day which was a little hard for him at first as he has always been so independent. I do think, now, that he enjoys the company and a little chat more than anything else. Myself and my husband work full-time and whilst we see him every night to make his tea, it's a long day for him. He has really struggled with being housebound over the past year. It gives us comfort that he gets to see another face throughout the day. Thank you.
Hales took over my mother's care last year from her previous provider, and she continues to receive four visits per day, morning, lunch, tea time and evening. My mother turned 90 last week and suffers from early-stage Alzheimer's, but is otherwise in good health. The quality of care she receives from all of the carers at Hales is wonderful, and they have all become more like friends than carers, especially two members of staff, in particular. I would not hesitate to recommend Hales who, overall, is excellent.