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Ground Floor, The Old Bank, 162 High Street, Stevenage, SG1 3LL
View Full Details of Serve HomecareLatest Reviews for Serve Homecare
19 March 2025
My husband has now been in care for quite a while and I can honestly say that our experience has always been excellent. THE carers are kind ,efficient, understanding of his little ways,and always ready to change things if it will make him more comfortable. We are very pleased with Serve Home Care and would not look to change them. The whole team all deserve a huge thank you for the time and effort they put in to help make my husband get through a difficult time. THANK YOU.
07 February 2025
The two ladies who are the primary team for Dad, have an excellent rapport with dad and understanding of his needs, humour, bad days and everything in between. The rest of the team are getting to understand Dad and making excellent progress with him. Communication is key and we have plenty of that. A huge thank you to the whole team, it takes you all to make everything work smoothly.
07 February 2025
Serve Homecare carers have visited my elderly mother twice a day since September 2024. She was very nervous about having 'strangers' coming into her home to start. She has however found them to be friendly and caring individuals, so she now looks forward to their arrival. They are very good at helping her to maintain as much independence as possible and are happy to turn their hand to whatever she wants done on that day. Help with showering, dressing, putting the washing on, getting light meals or just having a chat. As a family, we would highly recommend them.
07 February 2025
Serve Homecare has been brilliant with Mum, all the carers that helped especially over the Christmas period have done a great job. They are always happy to accommodate changes and with many appointments at short notice, this has been a godsend. Mum is so happy with her care which is very important to all her family thank you
31 December 2024
Serve Homecare have been fantastic in setting up a care package for my father. This had to be done with under 24 hours notice. The staff have been polite, helpful, and considerate of my father's wishes.
30 September 2024
Being a newcomer to care services I was given every kind of advice and help. I would recommend this company to all who want the best care for their loved ones. Thank you to them all for their loving care. My husband is very happy.
09 August 2024
My family and I have been using this service for about a year and I have no complaints. This service has accommodated our mother's changing needs, including being mindful about ensuring that we have a consistent carer. The carers we have received have been reliable, punctual, and most of all friendly. Thank you Serve Homecare. In addition, the director of care has been extremely helpful with corresponding about our mother's ongoing care, and has made the process incredibly seamless. Thank you all!
03 July 2024
They are all very courteous and friendly and do a very good job.
27 May 2024
Best care team, would not be able to cope without the lovely carers and management team. I would recommend Serve Homecare to anyone looking for a brilliant care provider.
22 May 2024
Serve Homecare have provided excellent care assistance for my mother-in-law since leaving hospital. All of the carers have been excellent, engaging with my mother-in-law and provided us with the assistance that we have needed. Communications with the office is very good and they have consistently met our requests.
10 May 2024
All carers are professional, kind, understanding and easy to talk to if you have a problem. I would highly recommend this care company if you are looking for home care for a loved one, you are in the right place.
27 March 2024
Duty of care is lovely and helpful. The carers are really excellent. The timings could be earlier as I am an early riser. I get on with them all they are very helpful. Thanking them all for their attention.
25 March 2024
I would like to thank everyone at Serve Homecare who was involved with my husband's care. They always showed my husband kindness, understanding, and compassion. They were also very kind to me at a very difficult time in my husband's illness and would do what they could to accommodate him and myself. Sadly my husband has now passed away but I will be ever grateful for your help.
07 March 2024
Most of the carers are very good indeed, very caring and helpful, Mum definitely has her favourites though! The head office staff are excellent and overall the whole package Serve Homecare provides is highly recommended.
04 March 2024
Very nice team of carers. All very sociable and helpful when I had a hospital appointment. Very helpful adjusting times and letting themselves in and doing extra for my husband. When carers are held up, it would be very helpful having a call. My husband finds it hard when they keep changing call times.
20 February 2024
Reliable service.
20 February 2024
As a family, we could not be happier with every aspect of care for our mum. From the level of response from the office staff, the adaptability of care and most of all, the kindness of care and support Mum receives daily from the wonderful care staff at Serve Homecare. Thank you all.
14 February 2024
I am very satisfied with all the carers, very helpful, polite, and nothing too much trouble.
14 February 2024
Five star - very happy with Serve Homecare. The team leader has shown amazing care towards my mum, even though the dementia is becoming difficult. The director always sorts carers out and is well organised. To all staff and carers, thank you. Mum says she loves you all.
14 February 2024
I have been with the company for more than 5 years. All of my carers have been excellent. They look after all my housework and help me to be independent.
Latest Reviews for Serve Homecare
19 March 2025
My husband has now been in care for quite a while and I can honestly say that our experience has always been excellent. THE carers are kind ,efficient, understanding of his little ways,and always ready to change things if it will make him more comfortable. We are very pleased with Serve Home Care and would not look to change them. The whole team all deserve a huge thank you for the time and effort they put in to help make my husband get through a difficult time. THANK YOU.
07 February 2025
The two ladies who are the primary team for Dad, have an excellent rapport with dad and understanding of his needs, humour, bad days and everything in between. The rest of the team are getting to understand Dad and making excellent progress with him. Communication is key and we have plenty of that. A huge thank you to the whole team, it takes you all to make everything work smoothly.
07 February 2025
Serve Homecare carers have visited my elderly mother twice a day since September 2024. She was very nervous about having 'strangers' coming into her home to start. She has however found them to be friendly and caring individuals, so she now looks forward to their arrival. They are very good at helping her to maintain as much independence as possible and are happy to turn their hand to whatever she wants done on that day. Help with showering, dressing, putting the washing on, getting light meals or just having a chat. As a family, we would highly recommend them.
07 February 2025
Serve Homecare has been brilliant with Mum, all the carers that helped especially over the Christmas period have done a great job. They are always happy to accommodate changes and with many appointments at short notice, this has been a godsend. Mum is so happy with her care which is very important to all her family thank you
31 December 2024
Serve Homecare have been fantastic in setting up a care package for my father. This had to be done with under 24 hours notice. The staff have been polite, helpful, and considerate of my father's wishes.
30 September 2024
Being a newcomer to care services I was given every kind of advice and help. I would recommend this company to all who want the best care for their loved ones. Thank you to them all for their loving care. My husband is very happy.
09 August 2024
My family and I have been using this service for about a year and I have no complaints. This service has accommodated our mother's changing needs, including being mindful about ensuring that we have a consistent carer. The carers we have received have been reliable, punctual, and most of all friendly. Thank you Serve Homecare. In addition, the director of care has been extremely helpful with corresponding about our mother's ongoing care, and has made the process incredibly seamless. Thank you all!
03 July 2024
They are all very courteous and friendly and do a very good job.
27 May 2024
Best care team, would not be able to cope without the lovely carers and management team. I would recommend Serve Homecare to anyone looking for a brilliant care provider.
22 May 2024
Serve Homecare have provided excellent care assistance for my mother-in-law since leaving hospital. All of the carers have been excellent, engaging with my mother-in-law and provided us with the assistance that we have needed. Communications with the office is very good and they have consistently met our requests.
10 May 2024
All carers are professional, kind, understanding and easy to talk to if you have a problem. I would highly recommend this care company if you are looking for home care for a loved one, you are in the right place.
27 March 2024
Duty of care is lovely and helpful. The carers are really excellent. The timings could be earlier as I am an early riser. I get on with them all they are very helpful. Thanking them all for their attention.
25 March 2024
I would like to thank everyone at Serve Homecare who was involved with my husband's care. They always showed my husband kindness, understanding, and compassion. They were also very kind to me at a very difficult time in my husband's illness and would do what they could to accommodate him and myself. Sadly my husband has now passed away but I will be ever grateful for your help.
07 March 2024
Most of the carers are very good indeed, very caring and helpful, Mum definitely has her favourites though! The head office staff are excellent and overall the whole package Serve Homecare provides is highly recommended.
04 March 2024
Very nice team of carers. All very sociable and helpful when I had a hospital appointment. Very helpful adjusting times and letting themselves in and doing extra for my husband. When carers are held up, it would be very helpful having a call. My husband finds it hard when they keep changing call times.
20 February 2024
Reliable service.
20 February 2024
As a family, we could not be happier with every aspect of care for our mum. From the level of response from the office staff, the adaptability of care and most of all, the kindness of care and support Mum receives daily from the wonderful care staff at Serve Homecare. Thank you all.
14 February 2024
I am very satisfied with all the carers, very helpful, polite, and nothing too much trouble.
14 February 2024
Five star - very happy with Serve Homecare. The team leader has shown amazing care towards my mum, even though the dementia is becoming difficult. The director always sorts carers out and is well organised. To all staff and carers, thank you. Mum says she loves you all.
14 February 2024
I have been with the company for more than 5 years. All of my carers have been excellent. They look after all my housework and help me to be independent.