Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Quality Healthcare Agency Ltd

stars
stars 30 October 2024
Excellent level of care given. Good on-the-spot communication to confirm details of dates/timings/carers. Email communication also quick and effective. Very understanding of the needs of my husband as well as me - flexibility with dates and times enabling our requests to be fulfilled. Excellent adaptation to medication regime due to recent procedure - carers have been brilliant!
Review from Jo M (Wife of Client/Service User)
stars
stars 30 October 2024
We are very impressed with my father's main carer. She goes above and beyond her duty and I am 100% confident that my father is safe and looked after properly in her care. Some of the other staff haven't been as great such as asking to leave early even though he still needs support. However, the rest are really good too and I'm happy with the care he has been given this far.
Review from V B (Daughter of Client/Service User)
stars
stars 30 October 2024
The manager and his team were wonderful in looking after me during a very hard time in my life. The care and support provided was exceptional. They provided support with personal care and medication. Thank you everyone.
Review from T E (Client / Service User)
stars
stars 18 October 2024
The carer turns up when expected. Chats to mum and helps with tasks. Contact with the Quality Healthcare Agency head office is easy and response is always promptly delivered. Flexible with changes in caring needs.
Review from Norma B (Daughter of Client/Service User)