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First Floor, Bradford House, Market Street, Penkridge, Stafford, ST19 5DH
View Full Details of Health & Alliance Home CareLatest Reviews for Health & Alliance Home Care
12 February 2025
My experience of Health and Alliance has been overwhelmingly positive. Although there have been quite a lot of new carers over the last 12 months all have been caring and helpful. Most importantly my mum has felt comfortable with them and they are always willing to provide help whenever needed. Coupled with the responsive and efficient Office Team who are always willing to adapt the care plan as required, I would recommend.
04 December 2024
The experience we had in using Health and Alliance far exceeded our expectations as a family and I cannot thank the team enough! We chose Health and Alliance following recommendations and from research, as an alternative to residential respite care for the first time to allow us a family holiday. Everything we discussed was implemented without issue, my mom's needs were completely taken care of, and the team were so friendly and caring they cannot be faulted. As a carer, I felt completely reassured and have made further bookings for ad hoc care as a result. Thank you for the support you've given us, for being so kind and caring, and for taking some of the stresses away that caring for a loved one can bring!
03 December 2024
My carers are all lovely as people say, they came in as strangers and leave as friends.
19 November 2024
Mum's carers are always attentive and go above and beyond the call of duty to make her feel comfortable. They are punctual and will stay over their time if necessary. We like to think of the care team as extended family. Thank you for your care and support for us all.
18 November 2024
My mum is very happy with the care provided. She really likes the carers and finds them really helpful and caring. They cook for her and are flexible with other things she may need. Thanks very much.
13 November 2024
The carers that come to Mum are always very supportive, caring and professional in their manner and have built up a real rapport with Mum. Mum feels comfortable and secure in their visits as do I which are regular and timely. It's reassuring to know the carers are reliable and always alert me to any changes they may notice in Mum which enables us to get on top of things at an early stage.
13 November 2024
My wife has been cared for by Health and Alliance Health Care for over 12 months now. We are extremely grateful to have found this company. The whole team from the office to the carers are so professional. My wife was taken ill and had a sudden heart attack at home, the one thing none of us ever expected. I rang for an ambulance just as the girls on their routine call arrived. The professionalism from the girls was far above what I could ever expect. When the ambulance crew arrived the girls stepped back and made me a cup of tea. They knew my wife was in great hands and yet they took the time to care for me. Unbelievable. They even helped when the ambulance had left and packed my wife's overnight bag - amazing. It seemed as though the whole company gelled, from the girls on-site to the management ringing to ask how I was. I am so glad that this company is caring for my wife. If you need a company to care for your loved ones then I would highly recommend these guys. Thank you.
13 November 2024
A good provider of home care, all the basics covered. Nice, friendly, caring staff who get to know their clients. Great that the same carers are attending. Able to handle situations when a doctor or ambulance is required. Easy to communicate with caring and office staff.
13 November 2024
The staff from Health and Alliance are always on time and are courteous, friendly and welcoming. They always put me at ease and respect my wishes and values. I have tried other care companies but Health and Alliance have always been the most professional.
13 November 2024
Health and Alliance are a fantastic care company. They have been looking after a friend of mine for years and he loves every one of them who comes in the house. They are fantastic. Carers I highly recommend them as they can't do enough for him thank you very much
30 September 2024
We received palliative care from Health and Alliance for just under 4 weeks, until my husband passed away. The care was arranged at short notice and started on a Saturday evening. Both my husband and I were very nervous about having carers come into our house. I had always managed to care for my husband over the last 8 years, but, due to a deterioration in his health, I was unable to continue at the same level. Every member of staff, we had contact with was amazing and supportive. Initially, my husband felt he did not need any particular care, but the staff were happy to talk to us and allay any of our fears/worries. It gave them a chance to understand how we coped with things, and in return, it gave us a chance to get to know them. When my husband's illness started to progress quite quickly, they understood what care he needed and assisted in making him as comfortable as possible. He tried to remain as independent as possible. But it was lovely that we had support.
25 June 2024
Health and Alliance Home Care give a prompt and efficient service. They are also polite to me and give a good service of care.
21 June 2024
Health Alliance Homecare started to visit in September 2023, and over the course of time, they have come to get to know us and the care they give is exceptional. Nothing is too much trouble for their caring staff.
13 June 2024
I am pleased with the care my husband receives daily. He seems happy with his care. They speak to him and tell him what they are doing.
31 May 2024
So pleased we found this company and have been very satisfied with the 3 and a half years they've been coming to us.
16 November 2023
I want to thank the whole team for the speed at which care for my dad was mobilised and for the ongoing care and support over the last 6 weeks or so. My dad is 87 and Mom 86 and whilst relatively independent Dad had a fall and fractured his shoulder. I live over 250 miles away and he was in A&E overnight and discharged with his arm in a sling and no care plan in place! I found Health & Alliance Home Care online and from the moment I contacted them to explain the situation they were helpful, friendly, and fully understanding of our situation. Care was mobilised very quickly (the family did the first few days) and he now has a small team of people who he and Mom have got to know well and who attend morning and evening to assist with his personal care (and indeed anything else that needs doing including chatting with Mom!). The care has allowed my parents to retain their independence in their own home and has provided the family with much-needed reassurance at a difficult time. Thank you!
10 November 2023
Health and Alliance provide excellent care. I always feel reassured that my mother will be well looked after. She always looks forward to her visits and is very fond of the carers who attend to her.
17 October 2023
Your home care company are a credit to you. My husband had such amazing care from all your wonderful carers, and were also so kind to me when I most needed it. I wouldn't hesitate in recommending you. Once again thank you for all your wonderful care of my husband.
18 August 2023
I want to thank you very much for all the kindness and care you have given my husband. Each one of you has interacted with him even though he has difficulty talking. He felt he was in safe hands. Your carers were so calm that passed to my husband which took some of the burden off me. We as a family can't thank you enough.
06 June 2023
Excellent care.
Latest Reviews for Health & Alliance Home Care
12 February 2025
My experience of Health and Alliance has been overwhelmingly positive. Although there have been quite a lot of new carers over the last 12 months all have been caring and helpful. Most importantly my mum has felt comfortable with them and they are always willing to provide help whenever needed. Coupled with the responsive and efficient Office Team who are always willing to adapt the care plan as required, I would recommend.
04 December 2024
The experience we had in using Health and Alliance far exceeded our expectations as a family and I cannot thank the team enough! We chose Health and Alliance following recommendations and from research, as an alternative to residential respite care for the first time to allow us a family holiday. Everything we discussed was implemented without issue, my mom's needs were completely taken care of, and the team were so friendly and caring they cannot be faulted. As a carer, I felt completely reassured and have made further bookings for ad hoc care as a result. Thank you for the support you've given us, for being so kind and caring, and for taking some of the stresses away that caring for a loved one can bring!
03 December 2024
My carers are all lovely as people say, they came in as strangers and leave as friends.
19 November 2024
Mum's carers are always attentive and go above and beyond the call of duty to make her feel comfortable. They are punctual and will stay over their time if necessary. We like to think of the care team as extended family. Thank you for your care and support for us all.
18 November 2024
My mum is very happy with the care provided. She really likes the carers and finds them really helpful and caring. They cook for her and are flexible with other things she may need. Thanks very much.
13 November 2024
The carers that come to Mum are always very supportive, caring and professional in their manner and have built up a real rapport with Mum. Mum feels comfortable and secure in their visits as do I which are regular and timely. It's reassuring to know the carers are reliable and always alert me to any changes they may notice in Mum which enables us to get on top of things at an early stage.
13 November 2024
My wife has been cared for by Health and Alliance Health Care for over 12 months now. We are extremely grateful to have found this company. The whole team from the office to the carers are so professional. My wife was taken ill and had a sudden heart attack at home, the one thing none of us ever expected. I rang for an ambulance just as the girls on their routine call arrived. The professionalism from the girls was far above what I could ever expect. When the ambulance crew arrived the girls stepped back and made me a cup of tea. They knew my wife was in great hands and yet they took the time to care for me. Unbelievable. They even helped when the ambulance had left and packed my wife's overnight bag - amazing. It seemed as though the whole company gelled, from the girls on-site to the management ringing to ask how I was. I am so glad that this company is caring for my wife. If you need a company to care for your loved ones then I would highly recommend these guys. Thank you.
13 November 2024
A good provider of home care, all the basics covered. Nice, friendly, caring staff who get to know their clients. Great that the same carers are attending. Able to handle situations when a doctor or ambulance is required. Easy to communicate with caring and office staff.
13 November 2024
The staff from Health and Alliance are always on time and are courteous, friendly and welcoming. They always put me at ease and respect my wishes and values. I have tried other care companies but Health and Alliance have always been the most professional.
13 November 2024
Health and Alliance are a fantastic care company. They have been looking after a friend of mine for years and he loves every one of them who comes in the house. They are fantastic. Carers I highly recommend them as they can't do enough for him thank you very much
30 September 2024
We received palliative care from Health and Alliance for just under 4 weeks, until my husband passed away. The care was arranged at short notice and started on a Saturday evening. Both my husband and I were very nervous about having carers come into our house. I had always managed to care for my husband over the last 8 years, but, due to a deterioration in his health, I was unable to continue at the same level. Every member of staff, we had contact with was amazing and supportive. Initially, my husband felt he did not need any particular care, but the staff were happy to talk to us and allay any of our fears/worries. It gave them a chance to understand how we coped with things, and in return, it gave us a chance to get to know them. When my husband's illness started to progress quite quickly, they understood what care he needed and assisted in making him as comfortable as possible. He tried to remain as independent as possible. But it was lovely that we had support.
25 June 2024
Health and Alliance Home Care give a prompt and efficient service. They are also polite to me and give a good service of care.
21 June 2024
Health Alliance Homecare started to visit in September 2023, and over the course of time, they have come to get to know us and the care they give is exceptional. Nothing is too much trouble for their caring staff.
13 June 2024
I am pleased with the care my husband receives daily. He seems happy with his care. They speak to him and tell him what they are doing.
31 May 2024
So pleased we found this company and have been very satisfied with the 3 and a half years they've been coming to us.
16 November 2023
I want to thank the whole team for the speed at which care for my dad was mobilised and for the ongoing care and support over the last 6 weeks or so. My dad is 87 and Mom 86 and whilst relatively independent Dad had a fall and fractured his shoulder. I live over 250 miles away and he was in A&E overnight and discharged with his arm in a sling and no care plan in place! I found Health & Alliance Home Care online and from the moment I contacted them to explain the situation they were helpful, friendly, and fully understanding of our situation. Care was mobilised very quickly (the family did the first few days) and he now has a small team of people who he and Mom have got to know well and who attend morning and evening to assist with his personal care (and indeed anything else that needs doing including chatting with Mom!). The care has allowed my parents to retain their independence in their own home and has provided the family with much-needed reassurance at a difficult time. Thank you!
10 November 2023
Health and Alliance provide excellent care. I always feel reassured that my mother will be well looked after. She always looks forward to her visits and is very fond of the carers who attend to her.
17 October 2023
Your home care company are a credit to you. My husband had such amazing care from all your wonderful carers, and were also so kind to me when I most needed it. I wouldn't hesitate in recommending you. Once again thank you for all your wonderful care of my husband.
18 August 2023
I want to thank you very much for all the kindness and care you have given my husband. Each one of you has interacted with him even though he has difficulty talking. He felt he was in safe hands. Your carers were so calm that passed to my husband which took some of the burden off me. We as a family can't thank you enough.
06 June 2023
Excellent care.