Submit a Review for Luv To Care Southampton
44 High Street, West End, Southampton, SO30 3DR
View Full Details of Luv To Care SouthamptonLatest Reviews for Luv To Care Southampton
14 April 2025
All staff are very professional, kind and caring. The staff in the office have responded promptly to any requests and queries. Most importantly my Mother likes the carers who visit and look after her.
08 April 2025
Lovely staff. Always pleasant and helpful. It's nice to see a friendly face. I look forward to my visits.
07 April 2025
My sister and I are extremely pleased with the care Mum receives from Luv to Care, the carers are always friendly and chat to Mum about day to day life, they treat Mum with respect and always ask before they do anything. They highlight any issue with Mum's skin to me and then act on it with the correct creams prescribed. Management are very approachable and will help as much as they can, although Mum only needs washing and dressing at the moment I know if we should need more care support it would be given.
27 March 2025
My husband has a carer twice a week to bathe him. He is always treated with dignity and is helped to get dressed again. We have now settled down with one regular carer, with whom he has struck up a good rapport.
26 March 2025
Luv To Care attends to my mother twice a day, every day, at agreed times-once in the morning and then again in the evening. I receive notification if the carer is running late for any reason. The carers always work with a smile, are courteous, and are very supportive. The work and support they provide for my mother have given my wife a much-needed break, which is deeply appreciated. Mum is always looked after in a respectful and dignified manner, and it is from this experience that I can wholeheartedly say that if in the future I need to increase the care package, I wouldn't hesitate to use Luv To Care services again.
13 December 2024
Luv To Care visit my Mum twice a day, every day. I receive a rota each week with the time and day the carer will call, and also who is calling. If there is a need to alter the rota for any reason, I'm always kept in the loop. If I ever need to add more care/tasks to the week the team/office are always obliging, courteous and always able to help, even sometimes with short notice. Mum is always looked after in a respectful and dignified manner. She never suggests she receives anything but excellent care.
06 December 2024
I have had a good experience with Luv To Care. Carers have been professional, friendly and helpful. The office has been accommodating with shift times if I needed a certain time for my care. I would recommend.
06 December 2024
We are very happy and pleased with the care Mum receives. Mum is treated with care, respect and dignity. The carers are very friendly and have a good rapport with Mum and always keep us informed of any concerns. We have found management to be very accommodating and helpful, arranging additional visits and administering changes to Mum's medication at short notice. All in all, we are very pleased with and grateful for the care given to Mum.
27 November 2024
Very pleased with the care provided. When I visit my mother during the morning her lunch is already prepared and ready for her each day. She has never said anything negative about any of her carers and generally seems very happy with them.
12 November 2024
Very good service, they do very good. The care they give is like they are family. Luv To Care are excellent.
24 August 2024
My review actually relates to the service and care provided by Luv To Care since January. I have no need to identify a particular month or incident, their care for my aunt has been consistently excellent. Staff are patient, kind and conscientious. In addition to those virtues, the manager(s)/directors of the company are outstanding. Always cooperative, understanding and professional; always responsive to questions or requests; but also always willing to go the extra mile to make the care they provide as good as possible. The communication flow is excellent and I am kept up-to-date and very well informed. I live 250 miles away from my aunt and, as her LPA, I cannot begin to imagine coordinating and managing her care at long distance without the quality of service she and I get from Luv To Care.
02 May 2024
My mother finds the staff very friendly and efficient and that they undertake the tasks required. I find the team very approachable and adaptable to Mother's needs and would and have recommended them to others.
23 April 2024
So very pleased to be able to call on the fantastic services of ‘Luv 2 Care’. Nothing is too much trouble, carers sent to my elderly father are very ‘people friendly’ and help him immensely. I’d be lost without them as I don’t live near to my father.
23 April 2024
My husband is cared for with respect and dignity in a friendly manner. The same can be said with the relationship with myself. The only difficulty would be with punctuality but this is due to local traffic conditions and last-minute changes with the rotas, which would be out of the hands of the carers themselves.
09 August 2023
Love all my carers very attentive and helpful. Especially one, such a lovely lady. They are there for any of my needs and nothing is too much for them. They are always on time, had an occasional lateness.
23 June 2023
Both my carers are wonderful. I look forward to their visits. I can talk to them and have a laugh and they never call me 'Sweetie' or 'all right darling' they talk to me as a real person and I'm grateful for that. They listen and really get to know me. It's a shame I can't use names because they both deserve to be named. Thank you to everyone.
31 May 2023
I think my carers are very caring and thoughtful. They are also very kind and considerate. I could not be more happy with them. I like them all equally. I couldn’t recommend them enough. I don’t know how I would cope without them.
26 May 2023
All the carers who have come, have been pleasant, polite and helpful. Most have done their job very well and are in good spirits. One person, although pleasant, polite and very tidy, neglected to wash all the 'important bits', and hair washing was rather rushed and inadequate. Punctuality was generally good, although turning up well in advance of the programmed time to put to bed was rather difficult and annoying. I did find on the days that I should have had an hour for getting out of bed, a shower and dressing have sometimes been as short as 35 minutes. All the girls asked if there was anything else they could do. As this is our first experience with any type of carer, it is very difficult to make any judgement. On the whole, however, we are pleased with the service provided.
25 May 2023
The carers are always more or less on time, they are helpful and friendly in the bathroom when I have my daily shower, they respect my privacy and yet are on hand for any help needed for dressing etc. They fit in and make themselves useful in the kitchen to provide meals for us, they make sure we have taken our medication and finish with a pleasant goodbye and always ask if there is anything else they can help us with.
25 May 2023
The carers are always more or less on time, they’re helpful and friendly in the bathroom when I have my daily shower or washdown, they are very respectful of my privacy and yet on hand for any help needed for dressing etc. They fit in and make themselves useful in the kitchen where they provide meals and cups of tea for us, they also make sure we have taken our medication before finishing with a pleasant goodbye and finally asking us if there is anything else that they can do.
Latest Reviews for Luv To Care Southampton
14 April 2025
All staff are very professional, kind and caring. The staff in the office have responded promptly to any requests and queries. Most importantly my Mother likes the carers who visit and look after her.
08 April 2025
Lovely staff. Always pleasant and helpful. It's nice to see a friendly face. I look forward to my visits.
07 April 2025
My sister and I are extremely pleased with the care Mum receives from Luv to Care, the carers are always friendly and chat to Mum about day to day life, they treat Mum with respect and always ask before they do anything. They highlight any issue with Mum's skin to me and then act on it with the correct creams prescribed. Management are very approachable and will help as much as they can, although Mum only needs washing and dressing at the moment I know if we should need more care support it would be given.
27 March 2025
My husband has a carer twice a week to bathe him. He is always treated with dignity and is helped to get dressed again. We have now settled down with one regular carer, with whom he has struck up a good rapport.
26 March 2025
Luv To Care attends to my mother twice a day, every day, at agreed times-once in the morning and then again in the evening. I receive notification if the carer is running late for any reason. The carers always work with a smile, are courteous, and are very supportive. The work and support they provide for my mother have given my wife a much-needed break, which is deeply appreciated. Mum is always looked after in a respectful and dignified manner, and it is from this experience that I can wholeheartedly say that if in the future I need to increase the care package, I wouldn't hesitate to use Luv To Care services again.
13 December 2024
Luv To Care visit my Mum twice a day, every day. I receive a rota each week with the time and day the carer will call, and also who is calling. If there is a need to alter the rota for any reason, I'm always kept in the loop. If I ever need to add more care/tasks to the week the team/office are always obliging, courteous and always able to help, even sometimes with short notice. Mum is always looked after in a respectful and dignified manner. She never suggests she receives anything but excellent care.
06 December 2024
I have had a good experience with Luv To Care. Carers have been professional, friendly and helpful. The office has been accommodating with shift times if I needed a certain time for my care. I would recommend.
06 December 2024
We are very happy and pleased with the care Mum receives. Mum is treated with care, respect and dignity. The carers are very friendly and have a good rapport with Mum and always keep us informed of any concerns. We have found management to be very accommodating and helpful, arranging additional visits and administering changes to Mum's medication at short notice. All in all, we are very pleased with and grateful for the care given to Mum.
27 November 2024
Very pleased with the care provided. When I visit my mother during the morning her lunch is already prepared and ready for her each day. She has never said anything negative about any of her carers and generally seems very happy with them.
12 November 2024
Very good service, they do very good. The care they give is like they are family. Luv To Care are excellent.
24 August 2024
My review actually relates to the service and care provided by Luv To Care since January. I have no need to identify a particular month or incident, their care for my aunt has been consistently excellent. Staff are patient, kind and conscientious. In addition to those virtues, the manager(s)/directors of the company are outstanding. Always cooperative, understanding and professional; always responsive to questions or requests; but also always willing to go the extra mile to make the care they provide as good as possible. The communication flow is excellent and I am kept up-to-date and very well informed. I live 250 miles away from my aunt and, as her LPA, I cannot begin to imagine coordinating and managing her care at long distance without the quality of service she and I get from Luv To Care.
02 May 2024
My mother finds the staff very friendly and efficient and that they undertake the tasks required. I find the team very approachable and adaptable to Mother's needs and would and have recommended them to others.
23 April 2024
So very pleased to be able to call on the fantastic services of ‘Luv 2 Care’. Nothing is too much trouble, carers sent to my elderly father are very ‘people friendly’ and help him immensely. I’d be lost without them as I don’t live near to my father.
23 April 2024
My husband is cared for with respect and dignity in a friendly manner. The same can be said with the relationship with myself. The only difficulty would be with punctuality but this is due to local traffic conditions and last-minute changes with the rotas, which would be out of the hands of the carers themselves.
09 August 2023
Love all my carers very attentive and helpful. Especially one, such a lovely lady. They are there for any of my needs and nothing is too much for them. They are always on time, had an occasional lateness.
23 June 2023
Both my carers are wonderful. I look forward to their visits. I can talk to them and have a laugh and they never call me 'Sweetie' or 'all right darling' they talk to me as a real person and I'm grateful for that. They listen and really get to know me. It's a shame I can't use names because they both deserve to be named. Thank you to everyone.
31 May 2023
I think my carers are very caring and thoughtful. They are also very kind and considerate. I could not be more happy with them. I like them all equally. I couldn’t recommend them enough. I don’t know how I would cope without them.
26 May 2023
All the carers who have come, have been pleasant, polite and helpful. Most have done their job very well and are in good spirits. One person, although pleasant, polite and very tidy, neglected to wash all the 'important bits', and hair washing was rather rushed and inadequate. Punctuality was generally good, although turning up well in advance of the programmed time to put to bed was rather difficult and annoying. I did find on the days that I should have had an hour for getting out of bed, a shower and dressing have sometimes been as short as 35 minutes. All the girls asked if there was anything else they could do. As this is our first experience with any type of carer, it is very difficult to make any judgement. On the whole, however, we are pleased with the service provided.
25 May 2023
The carers are always more or less on time, they are helpful and friendly in the bathroom when I have my daily shower, they respect my privacy and yet are on hand for any help needed for dressing etc. They fit in and make themselves useful in the kitchen to provide meals for us, they make sure we have taken our medication and finish with a pleasant goodbye and always ask if there is anything else they can help us with.
25 May 2023
The carers are always more or less on time, they’re helpful and friendly in the bathroom when I have my daily shower or washdown, they are very respectful of my privacy and yet on hand for any help needed for dressing etc. They fit in and make themselves useful in the kitchen where they provide meals and cups of tea for us, they also make sure we have taken our medication before finishing with a pleasant goodbye and finally asking us if there is anything else that they can do.