3rd Floor Headgate Corner, 6-10 Headgate, Colchester, CO3 3BT
View Full Details of Stivic Care Services LtdI would like to thank all the carers who looked after my mother. Our family are very grateful for the kind care and compassion they gave to our mother and how she was treated with dignity and respect. On the day of my mother's passing the carers were very kind and caring and I couldn't thank them enough. The love and support shown was outstanding. You have a fantastic team and we couldn't have asked for more.
If I could give no stars I would. The service provided by Stivic in my opinion was extremely poor. The best thing they did was turn up and even then the times were random so it was hard to plan around their visits. My friend had been fully continent since being taken ill in mid 2023. As soon as Stivic became the care provider he became incontinent with no explanation as to why this was. He is now once again fully continent as Stivic no longer care for him. They did not encourage him to be independent at all and did not help him with his mobility. He was always unkempt with long fingernails and a very poor shave. The carers are not able to prepare even basic meals. I understand that they were not there to cook but I was having to leave instructions for them to follow. Their website claims that they are the No. 1 UK homecare provider. I can honestly say they have no right to make that claim based on our experience.
Lovely carers. Great carers, very understanding. The two ladies are exceptional. Great care service. Very grateful to have them I had been in the hospital for a long time, and the carers are great for my rehabilitation. The carers guide me in a caring way, give me confidence and pace me in a safe way. They are excellent.
I would like to thank all the carers who looked after my mother. Our family are very grateful for the kind care and compassion they gave to our mother and how she was treated with dignity and respect. On the day of my mother's passing the carers were very kind and caring and I couldn't thank them enough. The love and support shown was outstanding. You have a fantastic team and we couldn't have asked for more.
If I could give no stars I would. The service provided by Stivic in my opinion was extremely poor. The best thing they did was turn up and even then the times were random so it was hard to plan around their visits. My friend had been fully continent since being taken ill in mid 2023. As soon as Stivic became the care provider he became incontinent with no explanation as to why this was. He is now once again fully continent as Stivic no longer care for him. They did not encourage him to be independent at all and did not help him with his mobility. He was always unkempt with long fingernails and a very poor shave. The carers are not able to prepare even basic meals. I understand that they were not there to cook but I was having to leave instructions for them to follow. Their website claims that they are the No. 1 UK homecare provider. I can honestly say they have no right to make that claim based on our experience.
Lovely carers. Great carers, very understanding. The two ladies are exceptional. Great care service. Very grateful to have them I had been in the hospital for a long time, and the carers are great for my rehabilitation. The carers guide me in a caring way, give me confidence and pace me in a safe way. They are excellent.