Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

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Treated with Dignity stars
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Latest Reviews for Grace Live In Carers Ltd T/A Grace 24/7 Care Salisbury

stars
stars 05 July 2022
My husband is terminally ill. We are very private people and were not looking forward to having strangers in our home. However, your carers are fantastic and have made what is obviously a very stressful situation a whole lot easier. They are kind, caring and extremely hard working and treat my husband with the utmost respect. I can't fault them and genuinely cannot thank them enough.
Review from Jacqueline D (Wife of Client/Service User)
stars
stars 31 March 2022
I could not have cared for my husband without the help you have given. My carers will do some speech with him and take him for a walk, which takes a bit of stress off of me so thank you.
Review from Debbie M (Wife of Client/Service User)
stars
stars 10 March 2022
Carers are kind and caring to both my husband and myself. Also doing what they can to help me with running the home.
Review from Diana W (Wife of Client/Service User)
stars
stars 10 March 2022
Thank you to all the care people who have come into my life since coming home after seven weeks in hospital. All of the care people have been helpful, caring and have brought life into my living. A big thank you to all. My body needs are not as my movement, I've been very fortunate it's been the mind, to talk has helped me to look at life again. A big thank you to all.
Review from Helen N (Client / Service User)
stars
stars 10 March 2022
Your carers are always very helpful and very pleasant. They are always on time and will take me where I want to go. The only very slight problem is one or two of the drivers don't really know the area. However, I do so this is not a problem - it's picky of me to even mention it.
Review from Anne K (Client / Service User)
stars
stars 21 July 2021
Always arrive with a smile. Kind and helpful never make me feel uncomfortable, Are always respectful of me and my askings.
Review from C S (Client / Service User)