Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


Top Tips for Writing a Review

All reviews must comply with our Review Policy Content Standards.

0 characters (200 minimum, 1000 maximum)

How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for You Are My Sunshine Service Ltd

stars
stars 26 July 2023
My friend is receiving home care from You Are My Sunshine Service and he is constantly singing their praises. It seems nothing is too much trouble for them, they go the extra mile to ensure he is happy and well looked after. I can honestly say that after many providers, this is the first one that he has been happy with.
Review from Terence C (Friend of Client/Service User)
stars
stars 26 June 2023
Outstanding care was provided. Service users' needs and requests are always met. Very friendly and professional staff always going above and beyond to make their fellow employees and service users happy. The care provided is with such high standards. Management is always understanding and resolves any issues in a professional manner. Service users are all treated with such good dignity, and definitely good value for money.
Review from Kereann P (Friend of Client/Service User)
stars
stars 02 November 2021
Having plenty of experience with many different care providers, we, as a family, have found "You Are My Sunshine" being the most professional and caring company. They take the clients needs into consideration at all times. They never rush a call and will ensure all Dad's needs are met. They use humour and have fun. The home is always left clean and tidy. Any issues are always passed onto the family.
Review from Rebecca M (Daughter of Client/Service User)
stars
stars 15 July 2021
I have been trying to organise relief care for my Auntie and Uncle without any success until I found You are my Sunshine. The owner, went above and beyond to try and find a solution for us. They are a very caring and compassionate company and put people first which is more than can be said about many of the other companies I have dealt with recently. I will be using them in the future and would have no hesitation in recommending the manager and her carers to everyone needing help in the Pembrey and Burry Port area.
Review from Julie H (Client / Service User)