The Barn, Calcot Mount Buisness Park, Calcot Lane, Curdridge, Southampton, SO32 2BN
View Full Details of Acorns Health CareI would like to say that my son appears to be very settled in his home and with his current staff team. When I have had any concerns regarding staffing or any other matter as issues do sometimes arise, both the home manager and senior management are very approachable and responsive and do take actions to resolve the issue. Communication sometimes appears to be inconsistent with regard to feeding information through from management level to care staff and amongst the care team but I feel this has improved recently. I do feel the need to check things though to ensure information gets passed to relevant person and I am heavily involved in staff meetings and training so it's ongoing.
The Acorns staff dealt with my grandads funeral exceptionally well. They support Dad to attend the wake and spend time with family and friends. They made him feel supported but not embarrassed around his friends, promoting his dignity and respect. They support him through a very difficult time and as a family we really respect that and are thankful.
My daughter has lived in her home since they opened, she is very happy there. Staff have built her trust and confidence up to the point she is out in the community every day, she is well-known around the village. My daughter can be very challenging and struggles with change, staff have always dealt with this in an ethical manner. Staffing has been up and down but I can honestly say I believe she has always been looked after well. The management around this company actually care about their service users.
Acorns provide an excellent homely environment for my son. Staff are knowledgeable and well trained in managing and changing every aspect of his behaviours. The teamwork is very much evident in the way they assess, plan and deliver the care package. I am more than happy with the many ways he is starting to become more independent, becoming more sociable and developing. He calls this his home and to me that speaks volumes in terms of his contentment and happiness. My grateful thanks go to everyone at Acorns.
My experiences over the last three years with Acorns regarding my daughter's care I am absolutely delighted. I know my daughter is very happy, safe, and secure, and therefore Acorns for me is perfect.
My son transitioned into Acorns smoothly as a direct result of the over and above effort put into it by the team. He considers it his home and is happy. He has a balance between activities and downtime that best suits him, there is no pressure for him to do more than he is comfortable with and he has the staff wrapped around his little finger! I couldn't be happier and it is so reassuring that his needs are put first and foremost by all of the team. Thank you to everyone.
Excellent care provider who put the well-being of the service users first rather than profit. The staff have a genuine desire to look after my daughter and for the first time in her 27 years, I am able to relax that she is safe in someone else's hands and my daughter's behaviour reflects the security she feels with minimal incidents. They have taken the time to understand her and listen to what she needs as an individual rather than following a generic script.
My daughter has been with this service provider for over a year. Whilst there has been a high turn over of staff, the staff that work there regularly are dedicated and approachable, they work hard at correcting any issues and embrace family input. They have an open door policy and on the whole I am welcomed by staff that recognise me and my family.
My son has become a very polite and happy young man since living at an Acorns home. He was a very anxious and aggressive person displaying behaviours that were harmful to himself, others and property. He has learnt to regulate his emotions and anxiety to a degree that they are no longer damaging. He has been transformed in so many ways both on a small and large scale. He has begun to become more independent and has learnt many life skills, social skills and friendships. He calls Acorns his Home which is something I never thought would ever happen. The home is welcoming and feels like a home environment. There is nothing I can fault. My son has been in a few places and this is the very best placement and I can highly recommend it. The transformation in my son is nothing short of a miracle. I now have peace in my heart that he is well-cared-for every minute of every day. Thank you Acorns Health Care.
I would like to say that my son appears to be very settled in his home and with his current staff team. When I have had any concerns regarding staffing or any other matter as issues do sometimes arise, both the home manager and senior management are very approachable and responsive and do take actions to resolve the issue. Communication sometimes appears to be inconsistent with regard to feeding information through from management level to care staff and amongst the care team but I feel this has improved recently. I do feel the need to check things though to ensure information gets passed to relevant person and I am heavily involved in staff meetings and training so it's ongoing.
The Acorns staff dealt with my grandads funeral exceptionally well. They support Dad to attend the wake and spend time with family and friends. They made him feel supported but not embarrassed around his friends, promoting his dignity and respect. They support him through a very difficult time and as a family we really respect that and are thankful.
My daughter has lived in her home since they opened, she is very happy there. Staff have built her trust and confidence up to the point she is out in the community every day, she is well-known around the village. My daughter can be very challenging and struggles with change, staff have always dealt with this in an ethical manner. Staffing has been up and down but I can honestly say I believe she has always been looked after well. The management around this company actually care about their service users.
Acorns provide an excellent homely environment for my son. Staff are knowledgeable and well trained in managing and changing every aspect of his behaviours. The teamwork is very much evident in the way they assess, plan and deliver the care package. I am more than happy with the many ways he is starting to become more independent, becoming more sociable and developing. He calls this his home and to me that speaks volumes in terms of his contentment and happiness. My grateful thanks go to everyone at Acorns.
My experiences over the last three years with Acorns regarding my daughter's care I am absolutely delighted. I know my daughter is very happy, safe, and secure, and therefore Acorns for me is perfect.
My son transitioned into Acorns smoothly as a direct result of the over and above effort put into it by the team. He considers it his home and is happy. He has a balance between activities and downtime that best suits him, there is no pressure for him to do more than he is comfortable with and he has the staff wrapped around his little finger! I couldn't be happier and it is so reassuring that his needs are put first and foremost by all of the team. Thank you to everyone.
Excellent care provider who put the well-being of the service users first rather than profit. The staff have a genuine desire to look after my daughter and for the first time in her 27 years, I am able to relax that she is safe in someone else's hands and my daughter's behaviour reflects the security she feels with minimal incidents. They have taken the time to understand her and listen to what she needs as an individual rather than following a generic script.
My daughter has been with this service provider for over a year. Whilst there has been a high turn over of staff, the staff that work there regularly are dedicated and approachable, they work hard at correcting any issues and embrace family input. They have an open door policy and on the whole I am welcomed by staff that recognise me and my family.
My son has become a very polite and happy young man since living at an Acorns home. He was a very anxious and aggressive person displaying behaviours that were harmful to himself, others and property. He has learnt to regulate his emotions and anxiety to a degree that they are no longer damaging. He has been transformed in so many ways both on a small and large scale. He has begun to become more independent and has learnt many life skills, social skills and friendships. He calls Acorns his Home which is something I never thought would ever happen. The home is welcoming and feels like a home environment. There is nothing I can fault. My son has been in a few places and this is the very best placement and I can highly recommend it. The transformation in my son is nothing short of a miracle. I now have peace in my heart that he is well-cared-for every minute of every day. Thank you Acorns Health Care.