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23 Footbury Hill Road, Orpington, BR6 0HP
View Full Details of Highlands Care LtdLatest Reviews for Highlands Care Ltd
12 February 2025
The staff look after mum with care and dignity. They always arrive on time.
12 February 2025
Carers very good with mum and treat her with respect.
22 January 2025
You have a wonderful team all working together making my parents feel special, they treated them like a member of their own family. I am very grateful for for all of them and their help and would recommend your company to all my friends. On behalf of my sisters and brother I would like to thank Highlands Care Ltd very much.
16 January 2025
The staff treat my wife with respect and dignity. Her Alzheimer's is advanced now and doesn't talk much but they still talk to her like she would and try to join her in conversation. They tell her what they're going to do so nothing is a surprise. The manager always sends the same carers, which is very helpful at this stage.
18 October 2024
My dad's first experience of regular care support; he is very happy with Highlands Care support. Carers are friendly, helpful, thoughtful, respectful and kind. The company took the trouble to assign male cares to my dad for personal care.
18 October 2024
It is early days yet but I have found the service excellent, the carer is so helpful.
09 October 2024
We have received first class service from all the staff. They have met all our needs and more. Even our emergency requests have been covered no matter how difficult it must have been.
01 July 2024
The care and support that my parents receive is first-class. Their carer is very kind, considerate and caring and this is also reflected when other members of the team cover due to holidays. My parents are very happy with the care they are getting and I feel reassured that they are being well looked after and are safe and secure when they are being cared for. The Highlands team have become an extension of our family.
23 May 2024
I am very pleased with the service that I have received. Always punctual, professional, caring, and supportive service received. Including when provided on an ad hoc basis when required and requested.
23 May 2024
The carer is kind, friendly, knowledgeable and helpful and provides outstanding support. My mother looks forward to her visit and always says how much she has enjoyed the experience. I was impressed by the time and effort spent getting to know my mother and making sure her needs were understood.
22 March 2024
I have. always found my carer very very helpful and am very pleased. I am very pleased and have always been satisfied with care and support. The staff have good timekeeping, always turning up and going the extra mile.
05 January 2024
The family have been very impressed and grateful for the excellent care we have received for our father. All of the team that are supporting my father especially the primary carer have been exceptional, truly going above and beyond, whilst at the same time dealing with our mother and her dog in a very sympathetic manner. I would definitely recommend this team to my friends.
27 December 2023
Many thanks to you and everybody at Highlands Care for the care that you gave my mother in the final months of her life. Without your help, it would not have been possible for her to stay at home for as long as she did. She was always treated with the utmost dignity and respect and consequently grew to trust you and accept your help. My family and I were always able to rely on you to attend as promised and to be flexible in your response to unforeseen circumstances. I count ourselves as very fortunate that you were the care agency involved in looking after my mother.
27 December 2023
A particular member of staff is an angel. I have never met anyone quite like her, empathetic, kind and utterly trustworthy. I needed emergency assistance with the care of my mother who has vascular dementia. Thanks to the member of staff in our hour of need, the safety, health and above all dignity of Mum were not only preserved but totally safeguarded in the nicest possible way. I cannot imagine what would have happened without her. I cannot recommend her more highly. Anyone else who may need Highlands care help in the future can relax completely confident that their loved one is in the best possible hands.
22 December 2023
I have found Highland Care Ltd professional, dependable and flexible in their approach to providing personal care to my mum and dad. Highland Care Ltd has always been proactive in the care given to my parents and am looking forward to continued support in 2024.
Latest Reviews for Highlands Care Ltd
12 February 2025
The staff look after mum with care and dignity. They always arrive on time.
12 February 2025
Carers very good with mum and treat her with respect.
22 January 2025
You have a wonderful team all working together making my parents feel special, they treated them like a member of their own family. I am very grateful for for all of them and their help and would recommend your company to all my friends. On behalf of my sisters and brother I would like to thank Highlands Care Ltd very much.
16 January 2025
The staff treat my wife with respect and dignity. Her Alzheimer's is advanced now and doesn't talk much but they still talk to her like she would and try to join her in conversation. They tell her what they're going to do so nothing is a surprise. The manager always sends the same carers, which is very helpful at this stage.
18 October 2024
My dad's first experience of regular care support; he is very happy with Highlands Care support. Carers are friendly, helpful, thoughtful, respectful and kind. The company took the trouble to assign male cares to my dad for personal care.
18 October 2024
It is early days yet but I have found the service excellent, the carer is so helpful.
09 October 2024
We have received first class service from all the staff. They have met all our needs and more. Even our emergency requests have been covered no matter how difficult it must have been.
01 July 2024
The care and support that my parents receive is first-class. Their carer is very kind, considerate and caring and this is also reflected when other members of the team cover due to holidays. My parents are very happy with the care they are getting and I feel reassured that they are being well looked after and are safe and secure when they are being cared for. The Highlands team have become an extension of our family.
23 May 2024
I am very pleased with the service that I have received. Always punctual, professional, caring, and supportive service received. Including when provided on an ad hoc basis when required and requested.
23 May 2024
The carer is kind, friendly, knowledgeable and helpful and provides outstanding support. My mother looks forward to her visit and always says how much she has enjoyed the experience. I was impressed by the time and effort spent getting to know my mother and making sure her needs were understood.
22 March 2024
I have. always found my carer very very helpful and am very pleased. I am very pleased and have always been satisfied with care and support. The staff have good timekeeping, always turning up and going the extra mile.
05 January 2024
The family have been very impressed and grateful for the excellent care we have received for our father. All of the team that are supporting my father especially the primary carer have been exceptional, truly going above and beyond, whilst at the same time dealing with our mother and her dog in a very sympathetic manner. I would definitely recommend this team to my friends.
27 December 2023
Many thanks to you and everybody at Highlands Care for the care that you gave my mother in the final months of her life. Without your help, it would not have been possible for her to stay at home for as long as she did. She was always treated with the utmost dignity and respect and consequently grew to trust you and accept your help. My family and I were always able to rely on you to attend as promised and to be flexible in your response to unforeseen circumstances. I count ourselves as very fortunate that you were the care agency involved in looking after my mother.
27 December 2023
A particular member of staff is an angel. I have never met anyone quite like her, empathetic, kind and utterly trustworthy. I needed emergency assistance with the care of my mother who has vascular dementia. Thanks to the member of staff in our hour of need, the safety, health and above all dignity of Mum were not only preserved but totally safeguarded in the nicest possible way. I cannot imagine what would have happened without her. I cannot recommend her more highly. Anyone else who may need Highlands care help in the future can relax completely confident that their loved one is in the best possible hands.
22 December 2023
I have found Highland Care Ltd professional, dependable and flexible in their approach to providing personal care to my mum and dad. Highland Care Ltd has always been proactive in the care given to my parents and am looking forward to continued support in 2024.