Submit a Review for Q Leaf Care Ltd
14-16 Broad Street, Deal, CT14 6ES
View Full Details of Q Leaf Care LtdLatest Reviews for Q Leaf Care Ltd
20 November 2024
Q Leaf have been providing domiciliary care for our father since February 2024 via the Fast Track Continual Health Care scheme. His care needs and mobility have declined first slowly and recently considerably faster. I cannot praise QLeaf enough. From the management team through to the carers we have had an excellent experience with them. Their carers: Punctual, super smiley and warm, their genuine care is evident, they are tactful and gauge our father's mood and adjust their approach accordingly. He lights up when he sees them. They communicate very well with the family and are empathetic to what we are going through as well. The management: available 24/7. Very efficient with communicating with us, The Pilgrims Hospice and the CHC funding team. As Dad's needs have changed sharply in the last few weeks, they have reacted very fast to the adjustments needed to his care. They are very fast at problem-solving too. It's very reassuring to have them on board.
14 November 2024
Mum has been in the care of Q Leaf Care for some 3 months now. The service that has been provided is second to none. The care the staff have given to my mother has shown real compassion not only mentally but in all aspects of personal care and ensuring her dietary needs have been met. They have also provided myself with the support that I've needed as well, going above and beyond what their time allows.
04 October 2024
An incredible care provider who went above and beyond to support my father-in-law with Motor Neuron Disease. The Qcare staff were so supportive and developed such a good relationship with the whole family that he really enjoyed their company. Whilst housebound the staff visits boosted his wellbeing and kept him motivated. A huge thank you to Qleaf and its staff.
16 September 2024
I only require assistance with shopping, reaching and bending activities around the house i.e no personal care as such. The carers have been excellent but regrettably, the admin has not matched this. Why no acknowledgement of monthly payments by mail or email? No notification of change of times? Culminating in no visit from carer on August 21st, the explanation being teething problems due to implementation of new system in progress.
19 August 2024
I am totally satisfied with the service that I have received, and the manner in which it was done.
16 April 2024
The Q Leaf Care Team showed a very high level of care and support to my father who at the end of his life was bedridden. Best of all they supported my mother by removing the worry of care from her. My father loved the staff and the dignity they gave him. My mother and I fully recommended all the Q Leaf Care Team
28 September 2023
Q Leaf Care stepped in at very short notice to provide carers for my mum when it became apparent that due to undiagnosed dementia she could no longer live alone. Mum had no family locally and we needed someone reliable and nearby. From the outset Q Leaf were invaluable, not just in terms of practical care, but also support and advice for me, when help and advice from both the NHS and social services was sorely lacking. The carers were always reliable and always kept me informed and the manager was always just a phone call away when I needed advice. A special thank you must go to the manager for being so unbelievably supportive and to Mum’s regular carer for being reliable, kind, and patient. If you are fortunate enough to be able to self-fund care for a loved one, don’t wait for the NHS or Social Services who aren’t fit for purpose - take matters into your own hands and employ the services of Q Leaf Care. In my experience you cannot fault them.
14 September 2023
My father left the hospital, and all support service professionals advised that he would need to leave his home and be supported in a care home. As a family, we wanted to honour my father's wishes to stay in his home. Accordingly, we met with Q Leaf having been recommended by friends. Q Leaf offered us experienced care professionals who would look after my father's every need. Q Leaf exceeded all expectations; all staff were incredible, warm, affectionate, professional, dedicated and punctual. Our family cannot emphasise enough that without their devotion, my fathers's last year prior to his passing would have been thoroughly different, and he may not have lived as long. I would recommend them to anyone seeking the very best in care professionals. In short, they are some of the best human beings our family have ever met.
26 May 2023
My mum became unwell quite suddenly and this resulted in needing care for her. I was lucky enough to find Q Leaf and cannot express how grateful I am to all of the team. They understood my mum was not used to needing help and were just so kind and patient with her. My mum was mainly looked after by one staff member in particular and I am sending a special thank you to her. The girls always came early or later if I needed help and were always at the end of a phone whenever I needed anything. If you are looking for carers I can wholeheartedly recommend these lovely, caring people. Thank you for all you did for my mum.
27 July 2021
Exceptional care provided for my elderly relative with dementia. What stood out for me was the extra care given to explain to my family what to expect as dementia deteriorates. All the team were polite and respected our home which meant a lot to us. I would highly recommend this agency.
Latest Reviews for Q Leaf Care Ltd
20 November 2024
Q Leaf have been providing domiciliary care for our father since February 2024 via the Fast Track Continual Health Care scheme. His care needs and mobility have declined first slowly and recently considerably faster. I cannot praise QLeaf enough. From the management team through to the carers we have had an excellent experience with them. Their carers: Punctual, super smiley and warm, their genuine care is evident, they are tactful and gauge our father's mood and adjust their approach accordingly. He lights up when he sees them. They communicate very well with the family and are empathetic to what we are going through as well. The management: available 24/7. Very efficient with communicating with us, The Pilgrims Hospice and the CHC funding team. As Dad's needs have changed sharply in the last few weeks, they have reacted very fast to the adjustments needed to his care. They are very fast at problem-solving too. It's very reassuring to have them on board.
14 November 2024
Mum has been in the care of Q Leaf Care for some 3 months now. The service that has been provided is second to none. The care the staff have given to my mother has shown real compassion not only mentally but in all aspects of personal care and ensuring her dietary needs have been met. They have also provided myself with the support that I've needed as well, going above and beyond what their time allows.
04 October 2024
An incredible care provider who went above and beyond to support my father-in-law with Motor Neuron Disease. The Qcare staff were so supportive and developed such a good relationship with the whole family that he really enjoyed their company. Whilst housebound the staff visits boosted his wellbeing and kept him motivated. A huge thank you to Qleaf and its staff.
16 September 2024
I only require assistance with shopping, reaching and bending activities around the house i.e no personal care as such. The carers have been excellent but regrettably, the admin has not matched this. Why no acknowledgement of monthly payments by mail or email? No notification of change of times? Culminating in no visit from carer on August 21st, the explanation being teething problems due to implementation of new system in progress.
19 August 2024
I am totally satisfied with the service that I have received, and the manner in which it was done.
16 April 2024
The Q Leaf Care Team showed a very high level of care and support to my father who at the end of his life was bedridden. Best of all they supported my mother by removing the worry of care from her. My father loved the staff and the dignity they gave him. My mother and I fully recommended all the Q Leaf Care Team
28 September 2023
Q Leaf Care stepped in at very short notice to provide carers for my mum when it became apparent that due to undiagnosed dementia she could no longer live alone. Mum had no family locally and we needed someone reliable and nearby. From the outset Q Leaf were invaluable, not just in terms of practical care, but also support and advice for me, when help and advice from both the NHS and social services was sorely lacking. The carers were always reliable and always kept me informed and the manager was always just a phone call away when I needed advice. A special thank you must go to the manager for being so unbelievably supportive and to Mum’s regular carer for being reliable, kind, and patient. If you are fortunate enough to be able to self-fund care for a loved one, don’t wait for the NHS or Social Services who aren’t fit for purpose - take matters into your own hands and employ the services of Q Leaf Care. In my experience you cannot fault them.
14 September 2023
My father left the hospital, and all support service professionals advised that he would need to leave his home and be supported in a care home. As a family, we wanted to honour my father's wishes to stay in his home. Accordingly, we met with Q Leaf having been recommended by friends. Q Leaf offered us experienced care professionals who would look after my father's every need. Q Leaf exceeded all expectations; all staff were incredible, warm, affectionate, professional, dedicated and punctual. Our family cannot emphasise enough that without their devotion, my fathers's last year prior to his passing would have been thoroughly different, and he may not have lived as long. I would recommend them to anyone seeking the very best in care professionals. In short, they are some of the best human beings our family have ever met.
26 May 2023
My mum became unwell quite suddenly and this resulted in needing care for her. I was lucky enough to find Q Leaf and cannot express how grateful I am to all of the team. They understood my mum was not used to needing help and were just so kind and patient with her. My mum was mainly looked after by one staff member in particular and I am sending a special thank you to her. The girls always came early or later if I needed help and were always at the end of a phone whenever I needed anything. If you are looking for carers I can wholeheartedly recommend these lovely, caring people. Thank you for all you did for my mum.
27 July 2021
Exceptional care provided for my elderly relative with dementia. What stood out for me was the extra care given to explain to my family what to expect as dementia deteriorates. All the team were polite and respected our home which meant a lot to us. I would highly recommend this agency.