Suite D, Kings House, 68 Victoria Road, Burgess Hill, RH15 9LH
View Full Details of KD Healthcare Ltd - HassocksKD Healthcare has provided my wife's healthcare for several years and this review relates to the whole of that period. The care provided has been excellent and has been reflected in a reduction in infections and an absence of skin problems both of which had hitherto not been unusual. My wife is treated with warmth and respect; her care is provided with diligence and gentleness and most importantly, with necessary great patience. Staff and management have been cooperative in facilitating flexibility in schedules to enable my wife to attend suitable events and thus maintain contact with the outside world. Management are available, approachable, and responsive.
The whole company have been really supportive right from management down to the team of staff that looks after me. The carers are very flexible when dealing with my needs and they always arrive in a professional manner. They are always happy and helpful. I enjoy chatting with them and they are all very kind. Any issues I have are dealt with straight away and the company always tries to help in any way they can.
A wonderful care agency who always do their best to accommodate our needs.
All the carers were on time, neat and tidy, very respectful and full of smiles. Nothing was too much trouble for them and they were very helpful indeed as well as hard working. They made me feel they enjoyed their work and helping me.
The care teams are cheerful, diligent, and patient and care for my wife in a warm and gentle way, talking to her and laughing with her as much as she is capable of doing. They feed her and carry out skin care in a diligent but gentle manner.
I cannot express how good the agency's care is. My husband came home after being given 6 to 7 months to live in March 2023, we had the help and care put in place which made my life much easier, my husband's care became far more complex so we have both nursing care and carers and the care he receives is 110% and I couldn't recommend them highly enough. I am sure that my husband's fighting spirit and the exceptional care he receives are the reason he is thankfully still with us.
My mother received palliative care from KD at her home in August 2022. The care she received was excellent, all the staff looked after her so well, with dignity and such kindness. It helped us, her family, so much in the safe knowledge that mum was in the best hands. She was made as comfortable as possible at all times and I can't recommend this care company enough!
A caring company that doesn’t care! The Company seems to operate to their own schedule and not what works for the client. Many safeguarding concerns and training issues were raised without taking any appropriate action and this was after only being with the company for ten weeks in total. Compared to their competitors they charge almost twice as much, for this price I expected a much better service! Having a been carer myself for the past seven years I was very concerned about the lack of basic training and bad practices the company undertook.
Dad was released on the 24th December and the service provided over the holiday period was, and still is, excellent. All the team are very caring and treat my dad as if their own, the management team are inspirational and we cannot thank them enough.
I cannot praise the manager and her wonderful team highly enough! We were lucky enough to have them help us care for my sister-in-law over the past two weeks. I have been a nurse for 40 years and they cared for my relative as I would. They were caring/compassionate and patient with my relative, as well as being supportive to us as a family. When things got really tough the manager went above and beyond to help us when we didn’t know where to turn to for help! They are amazing!
KD Healthcare has provided my wife's healthcare for several years and this review relates to the whole of that period. The care provided has been excellent and has been reflected in a reduction in infections and an absence of skin problems both of which had hitherto not been unusual. My wife is treated with warmth and respect; her care is provided with diligence and gentleness and most importantly, with necessary great patience. Staff and management have been cooperative in facilitating flexibility in schedules to enable my wife to attend suitable events and thus maintain contact with the outside world. Management are available, approachable, and responsive.
The whole company have been really supportive right from management down to the team of staff that looks after me. The carers are very flexible when dealing with my needs and they always arrive in a professional manner. They are always happy and helpful. I enjoy chatting with them and they are all very kind. Any issues I have are dealt with straight away and the company always tries to help in any way they can.
A wonderful care agency who always do their best to accommodate our needs.
All the carers were on time, neat and tidy, very respectful and full of smiles. Nothing was too much trouble for them and they were very helpful indeed as well as hard working. They made me feel they enjoyed their work and helping me.
The care teams are cheerful, diligent, and patient and care for my wife in a warm and gentle way, talking to her and laughing with her as much as she is capable of doing. They feed her and carry out skin care in a diligent but gentle manner.
I cannot express how good the agency's care is. My husband came home after being given 6 to 7 months to live in March 2023, we had the help and care put in place which made my life much easier, my husband's care became far more complex so we have both nursing care and carers and the care he receives is 110% and I couldn't recommend them highly enough. I am sure that my husband's fighting spirit and the exceptional care he receives are the reason he is thankfully still with us.
My mother received palliative care from KD at her home in August 2022. The care she received was excellent, all the staff looked after her so well, with dignity and such kindness. It helped us, her family, so much in the safe knowledge that mum was in the best hands. She was made as comfortable as possible at all times and I can't recommend this care company enough!
A caring company that doesn’t care! The Company seems to operate to their own schedule and not what works for the client. Many safeguarding concerns and training issues were raised without taking any appropriate action and this was after only being with the company for ten weeks in total. Compared to their competitors they charge almost twice as much, for this price I expected a much better service! Having a been carer myself for the past seven years I was very concerned about the lack of basic training and bad practices the company undertook.
Dad was released on the 24th December and the service provided over the holiday period was, and still is, excellent. All the team are very caring and treat my dad as if their own, the management team are inspirational and we cannot thank them enough.
I cannot praise the manager and her wonderful team highly enough! We were lucky enough to have them help us care for my sister-in-law over the past two weeks. I have been a nurse for 40 years and they cared for my relative as I would. They were caring/compassionate and patient with my relative, as well as being supportive to us as a family. When things got really tough the manager went above and beyond to help us when we didn’t know where to turn to for help! They are amazing!