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F13, Incubation Centre, Durham Way South, Aycliffe Business Park, Newton Aycliffe, DL5 6XP
View Full Details of Blossom Home Care DurhamLatest Reviews for Blossom Home Care Durham
19 February 2025
My mother used Blossom Homecare for almost two years, wishing to remain in her own home for as long as possible. This was achieved by having visits from Blossom carers, scaled up over time to meet her needs. We can only give the highest praise for the care she received, many of the carers forming personal bonds with my mother. When your visit overlaps with that of a carer, and you see mother's face light up when the carer arrives, you know things are going well! The visits were always within a few minutes of the allotted time, and 50-minute visits means a lot can be achieved. When changes to the level of care were required, we found it easy to discuss our needs with Blossom managers and then see the changes put into place promptly. We did have some prior experience of the care sector within our family and used this when choosing Blossom Homecare for our mother. We were not disappointed. Highly recommended. Thank you for the excellent care provided.
25 March 2024
Thank you so much Blossom Home Care for the excellent care and support you and your team delivered to my aunt during what was to be her last few months of life. She was initially very reluctant to accept any care whatsoever but soon warmed to the care team around her. She wanted to remain in her own home until the end and that is what the team were able to do. Not only did you support my aunt but you also supported my sister and I. You were a listening ear when we were down and always prepared to offer alternative flexible solutions to our problems. You are a wonderful, genuinely caring, efficient and friendly team who is prepared to go above and beyond to ensure the recipient is well looked after whilst still being able to remain in their own home. My family are so grateful to you all.
24 October 2023
A wonderful service from excellent, caring staff who enabled my aunt to stay in her own home during the summer months. A meeting was held with the management staff first, who conducted a full review of needs before organising an appropriate level of care. All staff were thorough in their work, providing high-quality, professional care, keeping the home clean and tidy and providing a variety of meals. Staff kept a good level of contact with the family to enable an exchange of communication regarding daily updates and varying needs. My aunt enjoyed their company, and they made her happy, comfortable, secure and safe in her own home.
13 September 2023
To all the wonderful, caring staff of Blossom Home Care Durham. Thank you so much for all the care and support you give to me on a daily basis. I am so grateful you are able to be at home through good and bad, as well as all my highs and lows. Your hard work, dedication and small kindness every day are such a blessing, with all the dignity and respect all the staff give from the carer, office staff and Management. They give you their all just to make sure you are the best you can be. With love and gratitude. From all of my family knowing I am in safe hands with Blossom Home Care Durham. Thank you, team Blossom.
07 September 2023
Since starting with Blossom Care in May 2023 my mum and myself have been very happy with the service provided. The ladies are prompt, very attentive to Mum and her needs - even taking her out with the dog for a walk and spending time looking at family photos with her! Mum is always happy and content after the carers have been and it means a lot to myself and my brother, knowing that Mum is in such good hands when we are not there. Having 50-minute calls is great and the care she receives is superb - Thank you to all the carers!
25 July 2023
Blossom Home Care Durham looked after my father twice a day. They showered, shaved, wash and dressed him and generally kept him looking and smelling spick and span. We didn’t ask them to do his meals but I know of someone who did have that service and it was exemplary. All the carers treat him with great respect and they came to love him. I know it’s a strong word but that’s what I felt. My father was taken into hospital and they called to see how he was regularly. Unfortunately, he now needs 24-hour care and has gone into a care home but I felt that the care given by Blossom Home Care could not be bettered and I would recommend this firm to all.
13 July 2023
I would highly recommend Blossom Home Care to anyone. They have looked after my mum since the end of 2020 and from the management, staff in the office to all the wonderful carers that have looked after her, they have all been great. My mum who has Alzheimer’s, built up a great relationship with a lot of the carers and called them her ‘friends’. They really do care and if worried about her would contact us and even stay longer (when they could) until one of us arrived. She loved her chats, singing and dancing and walks with them and looked forward to whoever was coming in to see her. Great company with wonderful staff. Looking for a home care company around Barnard Castle, I would not look past them.
11 May 2023
I wouldn’t let this company look after a pet rat. If you love your family please don’t use this company they don’t cook for them, shave them, bathe them. They went over the family heads and their wishes Blossom Home Care Durham and gave him a covid jab. 55 min for staff to sit on their backside. Your loved ones have a right to be washed, dressed, bath, shave and help to feed. If you want this for your loved one this isn’t the company for you. They will tell you the story how good they are. Trust me lies lies lies. The manager thinks they need her more than the family’s she lies. Trust me don’t use this company.
14 April 2023
From introduction to present date all contact with staff members at all levels have been most professional, very friendly and efficient. With no experience in this type of service my feelings were most varied, but after contact with Blossom and all staff I am more than pleased with the outcome and would recommend this company to anyone.
07 March 2023
Overall, the care my mum get has been excellent. The only thing I feel is that common sense has been replaced by health and safety, which can be very frustrating. Mum has two carers now, and if one carer is delayed, the other carer has to wait until the other one arrives, which is very frustrating and a waste of valuable time. For every minute a carer is delayed means that the client loses two minutes of precious care.
07 March 2023
From day one in November 2021 to now, the Blossoms Home Care team are second to none. From the initial interview and gathering of information, they have shown care and diligence towards my mum in mid-stage dementia. The team are excellent, and Mum looks forward to their visits where they do the necessary personal care and carry out necessary housework to ensure Mum is in a safe place. They spend time with her giving her plenty of varied social interaction. They do not hurry and rush from one client to the next, so you feel valued as a client. I have peace of mind and trust in them to support my mum. I particularly like their "care app", which allows me to log in to see how the visit has progressed and if any issues have occurred. They have, on occasion, gone out of their way to phone me on some medical issues, which I value. I have no hesitation in recommending Blossoms Home Care to any potential client. Every care organisation should be managed like this. Thank you so much.
19 October 2022
Blossom Home Care Durham looked after my paralysed wife and they were brilliant with her very professional and caring towards her. She was very complex client but nothing was a problem to the carers or office staff they made life better for my wife and me. Only wish I had heard of them when she first had her accident as there care is second to none thank you Blossom.
17 October 2022
The care shown to my mum has been exceptional. Everyone I have dealt with has offered a very friendly, caring and professional service. My mum enjoys every visit and looks forward to seeing her carer and keeps asking when they are coming again. They help and support my mum without her feeling she has lost any independence.
03 August 2022
A brilliant care company with exceptional staff and would recommend them highly, always happy to help and support during difficult times. They have a brilliant outlook and business philosophy. The staff at Blossom Home Care did a great job when our father was on end-of-life care. Truly exceptional.
21 July 2022
My family are very pleased with the care provided to our mother. The staff are professional, friendly and caring, and they treat my mother with kindness, consideration and respect, as well as making time to have a chat; she looks forward to their visits. The carers provide my mother with the care she needs and us with the support we need. Communication is excellent between the agency and us, with updates after every visit. We would not hesitate to recommend the service.
21 July 2022
The ladies from Blossom Home Care are excellent and have developed a real rapport with my friend. He is hard of hearing, not very mobile and can be cantankerous when he wants to be. However, over time, they have managed to build a relationship with him which enables him to receive the care he requires in the timescale available. I can only thank them for their hard work and perseverance as a challenging individual.
14 July 2022
Care staff provide an excellent professional service supported by friendly caring service. We look forward to seeing everyone each morning. The office staff also provide excellent support. Thank you
06 June 2022
I was referred to these lovely carers, and I'm so thankful for it. The team are so lovely, patient and efficient with my dad and sister. We are kept in the loop with management, which makes it easy to voice any changes with my family's care. I really couldn't recommend them anymore. Fabulous service. Thank you.
27 May 2022
Have found Blossom care helpful and professional in their attitude to my husband's care. At a difficult time, they have provided flexible and appropriate support for me and care for my husband. The individuals who called were kind, skilful and caring. I would recommend Blossom Care to anyone who is taking care of a loved one.
25 April 2022
Blossom Home Care, alongside the District Nursing team, provided a home care package for my wife during the short period that she was at home, prior to her death on 6th March 2022. This was arranged by the Palliative Care team at Durham University Hospital after she had spent over 2 months in various wards in four different hospitals in Darlington and Co. Durham. Blossom was thoroughly professional and all the staff involved were genuinely extremely caring, efficient and helpful in all respects, doing what could only be described as a stressful, difficult and, at times unpleasant job. I would recommend Blossom Home Care to anyone requiring assistance in caring for an ill or elderly patient in their own home environment.
Latest Reviews for Blossom Home Care Durham
19 February 2025
My mother used Blossom Homecare for almost two years, wishing to remain in her own home for as long as possible. This was achieved by having visits from Blossom carers, scaled up over time to meet her needs. We can only give the highest praise for the care she received, many of the carers forming personal bonds with my mother. When your visit overlaps with that of a carer, and you see mother's face light up when the carer arrives, you know things are going well! The visits were always within a few minutes of the allotted time, and 50-minute visits means a lot can be achieved. When changes to the level of care were required, we found it easy to discuss our needs with Blossom managers and then see the changes put into place promptly. We did have some prior experience of the care sector within our family and used this when choosing Blossom Homecare for our mother. We were not disappointed. Highly recommended. Thank you for the excellent care provided.
25 March 2024
Thank you so much Blossom Home Care for the excellent care and support you and your team delivered to my aunt during what was to be her last few months of life. She was initially very reluctant to accept any care whatsoever but soon warmed to the care team around her. She wanted to remain in her own home until the end and that is what the team were able to do. Not only did you support my aunt but you also supported my sister and I. You were a listening ear when we were down and always prepared to offer alternative flexible solutions to our problems. You are a wonderful, genuinely caring, efficient and friendly team who is prepared to go above and beyond to ensure the recipient is well looked after whilst still being able to remain in their own home. My family are so grateful to you all.
24 October 2023
A wonderful service from excellent, caring staff who enabled my aunt to stay in her own home during the summer months. A meeting was held with the management staff first, who conducted a full review of needs before organising an appropriate level of care. All staff were thorough in their work, providing high-quality, professional care, keeping the home clean and tidy and providing a variety of meals. Staff kept a good level of contact with the family to enable an exchange of communication regarding daily updates and varying needs. My aunt enjoyed their company, and they made her happy, comfortable, secure and safe in her own home.
13 September 2023
To all the wonderful, caring staff of Blossom Home Care Durham. Thank you so much for all the care and support you give to me on a daily basis. I am so grateful you are able to be at home through good and bad, as well as all my highs and lows. Your hard work, dedication and small kindness every day are such a blessing, with all the dignity and respect all the staff give from the carer, office staff and Management. They give you their all just to make sure you are the best you can be. With love and gratitude. From all of my family knowing I am in safe hands with Blossom Home Care Durham. Thank you, team Blossom.
07 September 2023
Since starting with Blossom Care in May 2023 my mum and myself have been very happy with the service provided. The ladies are prompt, very attentive to Mum and her needs - even taking her out with the dog for a walk and spending time looking at family photos with her! Mum is always happy and content after the carers have been and it means a lot to myself and my brother, knowing that Mum is in such good hands when we are not there. Having 50-minute calls is great and the care she receives is superb - Thank you to all the carers!
25 July 2023
Blossom Home Care Durham looked after my father twice a day. They showered, shaved, wash and dressed him and generally kept him looking and smelling spick and span. We didn’t ask them to do his meals but I know of someone who did have that service and it was exemplary. All the carers treat him with great respect and they came to love him. I know it’s a strong word but that’s what I felt. My father was taken into hospital and they called to see how he was regularly. Unfortunately, he now needs 24-hour care and has gone into a care home but I felt that the care given by Blossom Home Care could not be bettered and I would recommend this firm to all.
13 July 2023
I would highly recommend Blossom Home Care to anyone. They have looked after my mum since the end of 2020 and from the management, staff in the office to all the wonderful carers that have looked after her, they have all been great. My mum who has Alzheimer’s, built up a great relationship with a lot of the carers and called them her ‘friends’. They really do care and if worried about her would contact us and even stay longer (when they could) until one of us arrived. She loved her chats, singing and dancing and walks with them and looked forward to whoever was coming in to see her. Great company with wonderful staff. Looking for a home care company around Barnard Castle, I would not look past them.
11 May 2023
I wouldn’t let this company look after a pet rat. If you love your family please don’t use this company they don’t cook for them, shave them, bathe them. They went over the family heads and their wishes Blossom Home Care Durham and gave him a covid jab. 55 min for staff to sit on their backside. Your loved ones have a right to be washed, dressed, bath, shave and help to feed. If you want this for your loved one this isn’t the company for you. They will tell you the story how good they are. Trust me lies lies lies. The manager thinks they need her more than the family’s she lies. Trust me don’t use this company.
14 April 2023
From introduction to present date all contact with staff members at all levels have been most professional, very friendly and efficient. With no experience in this type of service my feelings were most varied, but after contact with Blossom and all staff I am more than pleased with the outcome and would recommend this company to anyone.
07 March 2023
Overall, the care my mum get has been excellent. The only thing I feel is that common sense has been replaced by health and safety, which can be very frustrating. Mum has two carers now, and if one carer is delayed, the other carer has to wait until the other one arrives, which is very frustrating and a waste of valuable time. For every minute a carer is delayed means that the client loses two minutes of precious care.
07 March 2023
From day one in November 2021 to now, the Blossoms Home Care team are second to none. From the initial interview and gathering of information, they have shown care and diligence towards my mum in mid-stage dementia. The team are excellent, and Mum looks forward to their visits where they do the necessary personal care and carry out necessary housework to ensure Mum is in a safe place. They spend time with her giving her plenty of varied social interaction. They do not hurry and rush from one client to the next, so you feel valued as a client. I have peace of mind and trust in them to support my mum. I particularly like their "care app", which allows me to log in to see how the visit has progressed and if any issues have occurred. They have, on occasion, gone out of their way to phone me on some medical issues, which I value. I have no hesitation in recommending Blossoms Home Care to any potential client. Every care organisation should be managed like this. Thank you so much.
19 October 2022
Blossom Home Care Durham looked after my paralysed wife and they were brilliant with her very professional and caring towards her. She was very complex client but nothing was a problem to the carers or office staff they made life better for my wife and me. Only wish I had heard of them when she first had her accident as there care is second to none thank you Blossom.
17 October 2022
The care shown to my mum has been exceptional. Everyone I have dealt with has offered a very friendly, caring and professional service. My mum enjoys every visit and looks forward to seeing her carer and keeps asking when they are coming again. They help and support my mum without her feeling she has lost any independence.
03 August 2022
A brilliant care company with exceptional staff and would recommend them highly, always happy to help and support during difficult times. They have a brilliant outlook and business philosophy. The staff at Blossom Home Care did a great job when our father was on end-of-life care. Truly exceptional.
21 July 2022
My family are very pleased with the care provided to our mother. The staff are professional, friendly and caring, and they treat my mother with kindness, consideration and respect, as well as making time to have a chat; she looks forward to their visits. The carers provide my mother with the care she needs and us with the support we need. Communication is excellent between the agency and us, with updates after every visit. We would not hesitate to recommend the service.
21 July 2022
The ladies from Blossom Home Care are excellent and have developed a real rapport with my friend. He is hard of hearing, not very mobile and can be cantankerous when he wants to be. However, over time, they have managed to build a relationship with him which enables him to receive the care he requires in the timescale available. I can only thank them for their hard work and perseverance as a challenging individual.
14 July 2022
Care staff provide an excellent professional service supported by friendly caring service. We look forward to seeing everyone each morning. The office staff also provide excellent support. Thank you
06 June 2022
I was referred to these lovely carers, and I'm so thankful for it. The team are so lovely, patient and efficient with my dad and sister. We are kept in the loop with management, which makes it easy to voice any changes with my family's care. I really couldn't recommend them anymore. Fabulous service. Thank you.
27 May 2022
Have found Blossom care helpful and professional in their attitude to my husband's care. At a difficult time, they have provided flexible and appropriate support for me and care for my husband. The individuals who called were kind, skilful and caring. I would recommend Blossom Care to anyone who is taking care of a loved one.
25 April 2022
Blossom Home Care, alongside the District Nursing team, provided a home care package for my wife during the short period that she was at home, prior to her death on 6th March 2022. This was arranged by the Palliative Care team at Durham University Hospital after she had spent over 2 months in various wards in four different hospitals in Darlington and Co. Durham. Blossom was thoroughly professional and all the staff involved were genuinely extremely caring, efficient and helpful in all respects, doing what could only be described as a stressful, difficult and, at times unpleasant job. I would recommend Blossom Home Care to anyone requiring assistance in caring for an ill or elderly patient in their own home environment.