Submit a Review for Adelfi Care Services Ltd
Stable Offices, The Hyde, Hyde Lane, Prestbury, Cheltenham, GL50 4SL
View Full Details of Adelfi Care Services LtdLatest Reviews for Adelfi Care Services Ltd
19 February 2025
The Adelfi team cared for my grandmother on a daily basis for the final years of her life. The care that they provided meant that she could remain in her own home, which meant so much to her and her family. During the final days of her life, when palliative care was required, the team of carers visited 3-4 times per day. They provided intimate care and ensured her dignity remained. Many of the carers went the extra mile for her by telling her stories and holding her hand. We will never forget the final laughs that she had in her bed, listening to the familiar voices of the carers that she knew and loved.
07 February 2025
My husband, aged 88, has received help with showering, shaving and dressing from Adelfi Care Services for about one year. Throughout this time, the carers have all been delightful and we both look upon them as friends now. They always greet us both with a smile and carry out their work with great competence. Nothing is too much trouble and they are always prepared to help with any other things that either of us ask them to do. They are all, without exception, a joy to have in our home. In December, at short notice, I went to a niece's funeral, and they were able to provide cover every couple of hours, to ensure my husband's needs were met. I would not have been able to go, without their help, and I am very grateful to them all.
12 December 2024
Our experience with Adelfi Care was truly amazing. From the carers going above and beyond to make sure they are giving the clients the very best of care and dignity and professionalism. The management team was also great at helping me set up the apps for updates. I would highly recommend.
10 October 2024
My father's condition with Parkinson's worsened, and we realised we had to have extra help for him. To maintain a good quality of life and enable him to remain at home. My brother and I had Adelfi recommended to us. My father was an ex-policeman and military in his life and was a very strong and proud man. So we had to find an appropriate care facility that would suit him shall we say! And we did! Adelfi were all very reliable and prompt, all the ladies that visited my father were wonderful, he enjoyed their visits and they gave him a new lease of life, for which we are eternally grateful. The ladies cared for Dad with a professional, sympathetic and respectful attitude at all times but matched his cheekiness and sense of humour too! We could not have found better carers for my father. I cannot recommend them highly enough. Thank you all so much.
14 June 2024
We have been very lucky to have chosen Adelfi Care Services in the first instance and I have to say we did so initially because they were such excellent value. On speaking to other carers we were given various reasons justifying their fee structure, including the one I love "We identify our level of care as a particular luxury car in the industry!" What rubbish. Any case Adelfi were straightforward and honest with no strings attached and were very competitive. I was delighted with their can-do attitude when dealing with the requirements of my 96-year-old father and nothing was too much trouble. Most importantly my father liked the people looking after him and looked forward to their visits. Adelfi, as total professionals, always know exactly what to do and I feel very comfortable leaving my father in their care. Let's hope they don't start charging the particular luxury car fees they deserve.
07 March 2024
My experience with Adelfi Care was excellent and the care provided to my father was first-rate. The staff were supportive and sensitive to Dad's needs and always caring and helpful. The visits in the morning and early evening every day not only provided help and company for Dad, but also peace of mind for me. Adelfi attended several times at short notice in emergency situations, and went above and beyond what was expected. Nothing seemed to be too much trouble. We were very lucky to have found Adelfi for my dad's care and I have no hesitation in recommending them.
26 February 2024
Adelpfi were providing a daily visit to my mum for companionship from March to October 2023. They then started four times daily care after she had a fall. All I can say is that they were brilliant. The carers that visited my mum initially were always considerate of someone who was resistant to having visits. In fact, she ended up forming good relationships with the regular carers and really looking forward to them coming in. When we needed it Adelpfi organised the four times-a-day care at short notice enabling me to bring my mum home from the hospital, which was what she wanted. They were kind to a dying woman in a way that was kind, sensitive and professional as well as giving me exceptional support at a very emotional time. Their presence was hugely reassuring and they helped me make decisions about the care. I would highly recommend Adelpfi to anyone looking for carers.
26 February 2024
Adelpfi have not only provided a very good, thorough & helpful service but they quickly respond to any arising situation by letting me know if there is a potential health issue or concern. This gives added reassurance that not only is my mother receiving the care requested but also highlighting any changes/issues as they happen on the day. The app is so helpful too as I can check in remotely too & gives real peace of mind. Well done to all!
20 December 2023
Gold Standard Care, and Excellent care service, I am 91 years of age and require my Lymphoedema stockings on am and off pm with waxing before and after. Adelfi arranged this at short notice, never missing or being late. Subsequently rearranged at a moment's notice. Excellent in all areas.
06 December 2023
My, previously active, 91 year old mother had a bad fall, leaving her with limited mobility. I did my best to look after her, however, very quickly I felt out of my depth, and was struggling to take proper care of her. I found Adelfi Care online, and they were able to provide assistance within 24 hours' notice. Their twice-daily visits in the mornings and evenings were a great help, at what was a stressful time for both my mother and myself. As well as providing practical care, and reassuring advice, it was always very nice to see a friendly face every day. I would like to thank the manager and her team, for their support, during what was a very difficult time for us both.
11 August 2023
Five-star quality, all staff are kind, thoughtful and caring. Everyone goes above and beyond and I wouldn't be without Adelfi Care. The girls have become like family to me and I look forward to their visits.
10 August 2023
I have found all the staff very good, and I am pleased to have them in my home. They do everything I ask of them willingly.
02 August 2023
All the staff at Adelfi are helpful, kind and considerate. They provide an excellent service on a daily basis, helping me with my routine. They respond to my needs as they change in a helpful and efficient manner.
17 May 2023
I am very pleased with the service my mother is receiving. She trusts the carers and is comfortable with the personal care they provide. The carers have given lots of advice to the family to ensure that my mother receives the best care they can offer. The carers are very personable and professional and the family and mum have found them very open and approachable. They keep us informed of any issues and concerns they have regarding her health and well-being.
19 April 2023
Five stars all around. Friendly, reliable and with great communication skills. I wouldn't hesitate to contact this company if I needed care for my beloved family or friend. As their care is to a very high standard. Thank you
08 February 2023
Our experience with Adelfi Care has been nothing but positive. The carers are kind and thoughtful, and sensitive to specific needs while retaining a bright and enthusiastic approach to every visit. The organisation appears very well managed and provides excellent ongoing communication. They are a lovely cheerful, friendly and professional group.
08 February 2023
I am so impressed with Adelfi Care. Their care is excellent. All staff are kind, considerate and respectful. They keep the family informed at all times and are friendly, approachable and very accommodating. Nothing is too much trouble. Thank you so much.
26 January 2023
We welcomed Adelfi into our lives Sept 2020. Great Aunt was 99 years of age and reluctantly heading towards 100 on Xmas eve 2021. Great Aunt fell in Jan 2020. Up until that stage, she was a positive, strong, forward-thinking person. She was used to having her own way and was determined to stay in her home until her end of days. She became very disturbed throughout her days and nights, especially nights and in September 2020 we had to have help. I was on my knees! I searched locally for help and because of covid, there was little supply of help, especially from any of the council-referred agencies. Adelfi quickly and professionally came back to me and within a week we had a masked meeting! A plan was drawn up for 3 daily visits. Great Aunt was not always cooperative and was still giving us all a huge run-around. We worked together as a team! Through it all, Adelfi were caring, helpful and professional until the very end. I could not have managed without!
13 July 2022
Excellent service, way beyond what was originally planned. Flexible with fitting in with hospital stays, varying levels of care, covering holiday periods, and occasions when we were unable to be around. Initially booked for personal care twice a week, but increased at times to daily visits, and even 3 times a day when his health varied. Impressed that they also told us in advance if they could not arrange on a couple of occasions, as this was during Covid and so their staff situation was under pressure. No false promises! Always available by phone or email to make adjustments. From what I hear from friends in similar situations, that is not always the case with other care providers. Highly recommended.
15 June 2022
I have been a client of Adelfi Care for the better part of a year now, eight months and I have never been let down by the company. The staff are genuinely caring people who are willing to go the extra mile to meet their clients' needs. Their staff are mature and diligent workers who employ great initiative, good communication, and intrinsic empathy to deduce and truly understand their clients' needs, and so provide exactly what help is required. They have a highly experienced management team that looks after their staff well to make sure they are safe and respected so they can in turn keep their clients safe and dignified. I have been very happy with the service and look forward to seeing them grow, for the benefit of others out there like me, in need of what Adelfi does best - high-quality care with a personal focus.
Latest Reviews for Adelfi Care Services Ltd
19 February 2025
The Adelfi team cared for my grandmother on a daily basis for the final years of her life. The care that they provided meant that she could remain in her own home, which meant so much to her and her family. During the final days of her life, when palliative care was required, the team of carers visited 3-4 times per day. They provided intimate care and ensured her dignity remained. Many of the carers went the extra mile for her by telling her stories and holding her hand. We will never forget the final laughs that she had in her bed, listening to the familiar voices of the carers that she knew and loved.
07 February 2025
My husband, aged 88, has received help with showering, shaving and dressing from Adelfi Care Services for about one year. Throughout this time, the carers have all been delightful and we both look upon them as friends now. They always greet us both with a smile and carry out their work with great competence. Nothing is too much trouble and they are always prepared to help with any other things that either of us ask them to do. They are all, without exception, a joy to have in our home. In December, at short notice, I went to a niece's funeral, and they were able to provide cover every couple of hours, to ensure my husband's needs were met. I would not have been able to go, without their help, and I am very grateful to them all.
12 December 2024
Our experience with Adelfi Care was truly amazing. From the carers going above and beyond to make sure they are giving the clients the very best of care and dignity and professionalism. The management team was also great at helping me set up the apps for updates. I would highly recommend.
10 October 2024
My father's condition with Parkinson's worsened, and we realised we had to have extra help for him. To maintain a good quality of life and enable him to remain at home. My brother and I had Adelfi recommended to us. My father was an ex-policeman and military in his life and was a very strong and proud man. So we had to find an appropriate care facility that would suit him shall we say! And we did! Adelfi were all very reliable and prompt, all the ladies that visited my father were wonderful, he enjoyed their visits and they gave him a new lease of life, for which we are eternally grateful. The ladies cared for Dad with a professional, sympathetic and respectful attitude at all times but matched his cheekiness and sense of humour too! We could not have found better carers for my father. I cannot recommend them highly enough. Thank you all so much.
14 June 2024
We have been very lucky to have chosen Adelfi Care Services in the first instance and I have to say we did so initially because they were such excellent value. On speaking to other carers we were given various reasons justifying their fee structure, including the one I love "We identify our level of care as a particular luxury car in the industry!" What rubbish. Any case Adelfi were straightforward and honest with no strings attached and were very competitive. I was delighted with their can-do attitude when dealing with the requirements of my 96-year-old father and nothing was too much trouble. Most importantly my father liked the people looking after him and looked forward to their visits. Adelfi, as total professionals, always know exactly what to do and I feel very comfortable leaving my father in their care. Let's hope they don't start charging the particular luxury car fees they deserve.
07 March 2024
My experience with Adelfi Care was excellent and the care provided to my father was first-rate. The staff were supportive and sensitive to Dad's needs and always caring and helpful. The visits in the morning and early evening every day not only provided help and company for Dad, but also peace of mind for me. Adelfi attended several times at short notice in emergency situations, and went above and beyond what was expected. Nothing seemed to be too much trouble. We were very lucky to have found Adelfi for my dad's care and I have no hesitation in recommending them.
26 February 2024
Adelpfi were providing a daily visit to my mum for companionship from March to October 2023. They then started four times daily care after she had a fall. All I can say is that they were brilliant. The carers that visited my mum initially were always considerate of someone who was resistant to having visits. In fact, she ended up forming good relationships with the regular carers and really looking forward to them coming in. When we needed it Adelpfi organised the four times-a-day care at short notice enabling me to bring my mum home from the hospital, which was what she wanted. They were kind to a dying woman in a way that was kind, sensitive and professional as well as giving me exceptional support at a very emotional time. Their presence was hugely reassuring and they helped me make decisions about the care. I would highly recommend Adelpfi to anyone looking for carers.
26 February 2024
Adelpfi have not only provided a very good, thorough & helpful service but they quickly respond to any arising situation by letting me know if there is a potential health issue or concern. This gives added reassurance that not only is my mother receiving the care requested but also highlighting any changes/issues as they happen on the day. The app is so helpful too as I can check in remotely too & gives real peace of mind. Well done to all!
20 December 2023
Gold Standard Care, and Excellent care service, I am 91 years of age and require my Lymphoedema stockings on am and off pm with waxing before and after. Adelfi arranged this at short notice, never missing or being late. Subsequently rearranged at a moment's notice. Excellent in all areas.
06 December 2023
My, previously active, 91 year old mother had a bad fall, leaving her with limited mobility. I did my best to look after her, however, very quickly I felt out of my depth, and was struggling to take proper care of her. I found Adelfi Care online, and they were able to provide assistance within 24 hours' notice. Their twice-daily visits in the mornings and evenings were a great help, at what was a stressful time for both my mother and myself. As well as providing practical care, and reassuring advice, it was always very nice to see a friendly face every day. I would like to thank the manager and her team, for their support, during what was a very difficult time for us both.
11 August 2023
Five-star quality, all staff are kind, thoughtful and caring. Everyone goes above and beyond and I wouldn't be without Adelfi Care. The girls have become like family to me and I look forward to their visits.
10 August 2023
I have found all the staff very good, and I am pleased to have them in my home. They do everything I ask of them willingly.
02 August 2023
All the staff at Adelfi are helpful, kind and considerate. They provide an excellent service on a daily basis, helping me with my routine. They respond to my needs as they change in a helpful and efficient manner.
17 May 2023
I am very pleased with the service my mother is receiving. She trusts the carers and is comfortable with the personal care they provide. The carers have given lots of advice to the family to ensure that my mother receives the best care they can offer. The carers are very personable and professional and the family and mum have found them very open and approachable. They keep us informed of any issues and concerns they have regarding her health and well-being.
19 April 2023
Five stars all around. Friendly, reliable and with great communication skills. I wouldn't hesitate to contact this company if I needed care for my beloved family or friend. As their care is to a very high standard. Thank you
08 February 2023
Our experience with Adelfi Care has been nothing but positive. The carers are kind and thoughtful, and sensitive to specific needs while retaining a bright and enthusiastic approach to every visit. The organisation appears very well managed and provides excellent ongoing communication. They are a lovely cheerful, friendly and professional group.
08 February 2023
I am so impressed with Adelfi Care. Their care is excellent. All staff are kind, considerate and respectful. They keep the family informed at all times and are friendly, approachable and very accommodating. Nothing is too much trouble. Thank you so much.
26 January 2023
We welcomed Adelfi into our lives Sept 2020. Great Aunt was 99 years of age and reluctantly heading towards 100 on Xmas eve 2021. Great Aunt fell in Jan 2020. Up until that stage, she was a positive, strong, forward-thinking person. She was used to having her own way and was determined to stay in her home until her end of days. She became very disturbed throughout her days and nights, especially nights and in September 2020 we had to have help. I was on my knees! I searched locally for help and because of covid, there was little supply of help, especially from any of the council-referred agencies. Adelfi quickly and professionally came back to me and within a week we had a masked meeting! A plan was drawn up for 3 daily visits. Great Aunt was not always cooperative and was still giving us all a huge run-around. We worked together as a team! Through it all, Adelfi were caring, helpful and professional until the very end. I could not have managed without!
13 July 2022
Excellent service, way beyond what was originally planned. Flexible with fitting in with hospital stays, varying levels of care, covering holiday periods, and occasions when we were unable to be around. Initially booked for personal care twice a week, but increased at times to daily visits, and even 3 times a day when his health varied. Impressed that they also told us in advance if they could not arrange on a couple of occasions, as this was during Covid and so their staff situation was under pressure. No false promises! Always available by phone or email to make adjustments. From what I hear from friends in similar situations, that is not always the case with other care providers. Highly recommended.
15 June 2022
I have been a client of Adelfi Care for the better part of a year now, eight months and I have never been let down by the company. The staff are genuinely caring people who are willing to go the extra mile to meet their clients' needs. Their staff are mature and diligent workers who employ great initiative, good communication, and intrinsic empathy to deduce and truly understand their clients' needs, and so provide exactly what help is required. They have a highly experienced management team that looks after their staff well to make sure they are safe and respected so they can in turn keep their clients safe and dignified. I have been very happy with the service and look forward to seeing them grow, for the benefit of others out there like me, in need of what Adelfi does best - high-quality care with a personal focus.