Submit a Review for Patkay Care Services
29 St Johns Road, Oasis Resource Centre, Huddersfield, HD1 5DX
View Full Details of Patkay Care ServicesLatest Reviews for Patkay Care Services
17 February 2025
My mum was always treated with kindness and respect. The carers looked after her beautifully and update me regularly with any queries or concerns. The access to the electronic care plan was ideal as I live some distance away and gave additional reassurance.
14 February 2025
The founder and manager and her team have been providing support/care services for my mum since September 2024. The ladies are polite, friendly and approachable in their approach to our mother and her immediate family members. At times my mother can present with challenging behaviour due to the nature of her illness, this said the core team of caregivers continue to do their tasks unfazed. The carers are patient, compassionate and caring. I would recommend Patkay Care Services if asked.
14 February 2025
I was recommended this care company when I was researching care companies after having bad experience with my father's care from another company. From the first initial meeting my mum felt at ease as did I. She was allocated two carers who were both amazing they treated her with respect and dignity. In fact all the carers were trained to a high standard. On a couple of occasions they had to call an ambulance for mum, the carers stayed with her until the paramedics took over her care, and management kept me informed. If you are looking for a care company for a loved one please give this company a try. It is more than a job for this company, they truly care. Since mum sadly passed away, I have still had support from the manager, and I will be forever grateful.
13 February 2025
The way you are engaging and looking after our Dad is wonderful. You are all so kind and compassionate and you have lots of time for him, you are so respectful. Even on the days when Dad is not at his best, you manage to lift his spirits with your smiles and positive outlook. Myself and my family all feel the same and we don't have a bad word to say about the level of care and attention you give to Dad. Thank you all so much from the bottom of our hearts.
12 December 2024
I have found my carers friendly, warm and very importantly efficient. I shall confidently keep on using their services as my needs increase. They have treated me well, with dignity and respect. Well done.
09 September 2024
When looking for care for Mum we were lucky enough to find Patkay who also came highly recommended by someone else we know, we tried the 6-week trial and they have all been so lovely, caring and attentive to Mum even on her grumpy days, they are extremely understanding and really care for their patients. We recently had the review in August and we didn't hesitate that we want to stay with them, mum is happy with the level of care and so are we, they take the pressure off me and my sister since the loss of our dad in July, we have faced a very difficult summer this year and Patkay have been fabulous at keeping us all going and supporting mum with her grief, we would highly recommend Patkay, 100% friendly, 100% trustworthy and I love that they have an app which notifies you of which staff to expect, and to also upload any information we feel Patkay should know about mum and vice versa. Thank you to the manager and her wonderful caring team for taking great care of mum.
01 August 2024
I have used Patkay Care Services for some months now. I have found them to be professional, caring and courteous. They have looked after my mother, who can be a bit difficult. We tailored the care package for her, for instance using older staff who wouldn't accept her obstructive behaviour. My mother has benefited from the structure she now has. Recommended.
31 July 2024
My father became very ill in February, and my 85-year-old mother was unable to care for him. Patkay's efficient, friendly and professional staff were there to help -always in a kind, dignified and compassionate way. Both my parents appreciated them enormously, and my mother especially appreciated the emotional support they were able to give her, making it possible for my father to spend his last days at home, in comfort, with people he trusted.
21 May 2024
Patkay looked after my wife from December 2021 until her death. The carers visited four times a day, and were always friendly. Sometimes they could get her to laugh, which was good to hear as she was sometimes in pain. They would always go beyond the minimum, persuading her to eat or drink and doing their best to make her comfortable, as well as turning on the TV and adjusting the programmes or sound level to suit her.
09 May 2024
Patkay took over the care of my father-in-law after I was unhappy with the service he was previously receiving. The company and carers always give the best care to my father-in-law. They are friendly and polite and I often hear laughter coming from his room. My father-in-law has just recently been offered his own bungalow so will be moving out in the next week and I’m happy and confident that they will continue to take good care of him in his own property. I’ll miss our morning chats but hoping to see them when I’m visiting my father-in-law.
26 April 2024
Pleased how they have helped my mum in so many ways and the boss is very easy to talk to with any concerns. The care staff will help you with any concerns besides listening to your views regarding your parent or family member. if any concerns are raised about your loved one they will let you know immediately.
17 April 2024
Yes they help me with my back pain being so bad by making my life easier. And make sure my life goes smooth by making my food when I can’t walk so far. Doing a good job and then you do my shopping and then I can get fed.
02 April 2024
The service my mum has received from Patkay has been excellent. The carers are very kind and considerate and nothing is too much trouble for them. They have picked up prescriptions, brought fish and chips and have sat and fed Mum when she wasn’t feeding herself. They always treat her with respect and inform me straight away if they have any concerns about her health or well-being. With the experience we’ve had with Patkay, we could highly recommend them.
07 March 2024
I’ve had these care providers since the 1st of Jan 2024. This care service was to replace a care service that didn’t look after my mum properly and I’ve got to say it’s like night and day. I'm no longer stressed because PatKay has proven that they can care for my mum and have her best interest at heart. To watch her interact with the carer who came to see her when I was there showed that my mum was relaxed with the carer and was comfortable with her helping her. I know it’s only been a couple of months but I have had no complaints up to now and feel I can now breathe again knowing mum is being well cared for.
26 February 2024
Following a comprehensive home survey involving myself and my mum we commenced our bespoke care package in early December. We are delighted with Patkay Care. No complaints from my mum. The staff are punctual, polite, patient, flexible and above all else caring staff.
07 November 2023
Lovely ladies, can’t do enough for my wife. They make us both laugh and are very caring. Always ask if I’m ok. Very polite.
27 September 2023
We used Patkay Care Services when were in desperate need. They responded and acted in good time to meet our needs. Their care providers were professional and empathetic towards my brother and they gave him the best experience he could have asked for. I will be using their service again and would recommend it to anyone in need of care services.
18 September 2023
The team visited the client (an old lady) twice a day for about three months this summer, before she went into residential accommodation. The carers were all very reliable, patient, gentle and good-humoured. They were very keen to do a good job and help her as much as possible. They immediately informed us of anything they felt we should know. All members of the team were very conscientious and professional in relation to administering prescribed medication. The client liked all her carers and enjoyed a lot of shared laughter with them. We would like to thank Patkay Care Services for all their help.
01 August 2023
The team have worked with my grandma and are extremely friendly and hard-working. They consider all her needs and are always polite and chatty with her. They are very professional and respond quickly to any requests or suggestions and try to be accommodating. Each person who has worked with my grandma has ensured she felt comfortable, therefore as a family, we are extremely happy with the service. Especially, as when there have been any issues we have been contacted immediately which provides us with great reassurance that she is being well looked after.
24 July 2023
The service provided by the carers who visited my father twice a day was very good. They were caring, gentle, polite and accommodating. The team always responded to phone calls and were flexible when my father went into respite care. Thank you for all your help over the last seven months.
Latest Reviews for Patkay Care Services
17 February 2025
My mum was always treated with kindness and respect. The carers looked after her beautifully and update me regularly with any queries or concerns. The access to the electronic care plan was ideal as I live some distance away and gave additional reassurance.
14 February 2025
The founder and manager and her team have been providing support/care services for my mum since September 2024. The ladies are polite, friendly and approachable in their approach to our mother and her immediate family members. At times my mother can present with challenging behaviour due to the nature of her illness, this said the core team of caregivers continue to do their tasks unfazed. The carers are patient, compassionate and caring. I would recommend Patkay Care Services if asked.
14 February 2025
I was recommended this care company when I was researching care companies after having bad experience with my father's care from another company. From the first initial meeting my mum felt at ease as did I. She was allocated two carers who were both amazing they treated her with respect and dignity. In fact all the carers were trained to a high standard. On a couple of occasions they had to call an ambulance for mum, the carers stayed with her until the paramedics took over her care, and management kept me informed. If you are looking for a care company for a loved one please give this company a try. It is more than a job for this company, they truly care. Since mum sadly passed away, I have still had support from the manager, and I will be forever grateful.
13 February 2025
The way you are engaging and looking after our Dad is wonderful. You are all so kind and compassionate and you have lots of time for him, you are so respectful. Even on the days when Dad is not at his best, you manage to lift his spirits with your smiles and positive outlook. Myself and my family all feel the same and we don't have a bad word to say about the level of care and attention you give to Dad. Thank you all so much from the bottom of our hearts.
12 December 2024
I have found my carers friendly, warm and very importantly efficient. I shall confidently keep on using their services as my needs increase. They have treated me well, with dignity and respect. Well done.
09 September 2024
When looking for care for Mum we were lucky enough to find Patkay who also came highly recommended by someone else we know, we tried the 6-week trial and they have all been so lovely, caring and attentive to Mum even on her grumpy days, they are extremely understanding and really care for their patients. We recently had the review in August and we didn't hesitate that we want to stay with them, mum is happy with the level of care and so are we, they take the pressure off me and my sister since the loss of our dad in July, we have faced a very difficult summer this year and Patkay have been fabulous at keeping us all going and supporting mum with her grief, we would highly recommend Patkay, 100% friendly, 100% trustworthy and I love that they have an app which notifies you of which staff to expect, and to also upload any information we feel Patkay should know about mum and vice versa. Thank you to the manager and her wonderful caring team for taking great care of mum.
01 August 2024
I have used Patkay Care Services for some months now. I have found them to be professional, caring and courteous. They have looked after my mother, who can be a bit difficult. We tailored the care package for her, for instance using older staff who wouldn't accept her obstructive behaviour. My mother has benefited from the structure she now has. Recommended.
31 July 2024
My father became very ill in February, and my 85-year-old mother was unable to care for him. Patkay's efficient, friendly and professional staff were there to help -always in a kind, dignified and compassionate way. Both my parents appreciated them enormously, and my mother especially appreciated the emotional support they were able to give her, making it possible for my father to spend his last days at home, in comfort, with people he trusted.
21 May 2024
Patkay looked after my wife from December 2021 until her death. The carers visited four times a day, and were always friendly. Sometimes they could get her to laugh, which was good to hear as she was sometimes in pain. They would always go beyond the minimum, persuading her to eat or drink and doing their best to make her comfortable, as well as turning on the TV and adjusting the programmes or sound level to suit her.
09 May 2024
Patkay took over the care of my father-in-law after I was unhappy with the service he was previously receiving. The company and carers always give the best care to my father-in-law. They are friendly and polite and I often hear laughter coming from his room. My father-in-law has just recently been offered his own bungalow so will be moving out in the next week and I’m happy and confident that they will continue to take good care of him in his own property. I’ll miss our morning chats but hoping to see them when I’m visiting my father-in-law.
26 April 2024
Pleased how they have helped my mum in so many ways and the boss is very easy to talk to with any concerns. The care staff will help you with any concerns besides listening to your views regarding your parent or family member. if any concerns are raised about your loved one they will let you know immediately.
17 April 2024
Yes they help me with my back pain being so bad by making my life easier. And make sure my life goes smooth by making my food when I can’t walk so far. Doing a good job and then you do my shopping and then I can get fed.
02 April 2024
The service my mum has received from Patkay has been excellent. The carers are very kind and considerate and nothing is too much trouble for them. They have picked up prescriptions, brought fish and chips and have sat and fed Mum when she wasn’t feeding herself. They always treat her with respect and inform me straight away if they have any concerns about her health or well-being. With the experience we’ve had with Patkay, we could highly recommend them.
07 March 2024
I’ve had these care providers since the 1st of Jan 2024. This care service was to replace a care service that didn’t look after my mum properly and I’ve got to say it’s like night and day. I'm no longer stressed because PatKay has proven that they can care for my mum and have her best interest at heart. To watch her interact with the carer who came to see her when I was there showed that my mum was relaxed with the carer and was comfortable with her helping her. I know it’s only been a couple of months but I have had no complaints up to now and feel I can now breathe again knowing mum is being well cared for.
26 February 2024
Following a comprehensive home survey involving myself and my mum we commenced our bespoke care package in early December. We are delighted with Patkay Care. No complaints from my mum. The staff are punctual, polite, patient, flexible and above all else caring staff.
07 November 2023
Lovely ladies, can’t do enough for my wife. They make us both laugh and are very caring. Always ask if I’m ok. Very polite.
27 September 2023
We used Patkay Care Services when were in desperate need. They responded and acted in good time to meet our needs. Their care providers were professional and empathetic towards my brother and they gave him the best experience he could have asked for. I will be using their service again and would recommend it to anyone in need of care services.
18 September 2023
The team visited the client (an old lady) twice a day for about three months this summer, before she went into residential accommodation. The carers were all very reliable, patient, gentle and good-humoured. They were very keen to do a good job and help her as much as possible. They immediately informed us of anything they felt we should know. All members of the team were very conscientious and professional in relation to administering prescribed medication. The client liked all her carers and enjoyed a lot of shared laughter with them. We would like to thank Patkay Care Services for all their help.
01 August 2023
The team have worked with my grandma and are extremely friendly and hard-working. They consider all her needs and are always polite and chatty with her. They are very professional and respond quickly to any requests or suggestions and try to be accommodating. Each person who has worked with my grandma has ensured she felt comfortable, therefore as a family, we are extremely happy with the service. Especially, as when there have been any issues we have been contacted immediately which provides us with great reassurance that she is being well looked after.
24 July 2023
The service provided by the carers who visited my father twice a day was very good. They were caring, gentle, polite and accommodating. The team always responded to phone calls and were flexible when my father went into respite care. Thank you for all your help over the last seven months.