Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Latest Reviews for Walfinch West Suffolk

stars
stars 17 March 2022
The carers are very pleasant and have become friends, they usually ask if there is anything else they can do before leaving. The management team are ready to discuss problems and alter visit times if necessary because of outside appointments etc.
Review from Gerald J (Husband of Client/Service User)
stars
stars 17 March 2022
I can't praise Walfinch enough for their ongoing care for my husband. Almost without exception, the carers that attend to my husband seem to genuinely enjoy their job and go out of their way to deliver excellent care. They have always been willing to help him be more independent and improve his quality of life by chatting to him and encouraging him to be more mobile. The managers/admin go to great lengths to ensure a good fit with the carers that attend my husband and ourselves. Would highly recommend.
Review from Jan L (Wife of Client/Service User)