Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


Top Tips for Writing a Review

All reviews must comply with our Review Policy Content Standards.

0 characters (200 minimum, 1000 maximum)

How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Resolution Care Services Ltd

stars
stars 20 September 2022
Cannot fault any of the care that I have.
Review from Diane M (Client / Service User)
stars
stars 09 August 2022
The team has provided a good service to my father. They ensure that fundamental needs are cared for - medication and meals - as well as taking time to provide some social interaction. The policy of introducing new carers with visits with experienced carers is very good. The team has also been very flexible by providing some additional services on an ad hoc basis e.g. picking up tablets from a chemist on one occasion. The management team has always been available to discuss any situation and to come up with a solution. Altogether, I am very happy with the service provided. The only minor issue is that the age of the carers is largely very young which makes it more difficult to connect with my father.
Review from P W (Son of Client/Service User)
stars
stars 01 August 2022
Both my sister and I are extremely happy with the care our mother receives. They attend to all her needs, from helping her to get up, washed and dressed in the morning, help to prepare meals, ensuring she takes the correct medication to assist her with getting ready for bed. Plus they have time to chat and never rush her. Knowing she is well cared for is a godsend as we both live quite a distance away. I would most definitely recommend Resolution Care.
Review from Rachel M (Daughter of Client/Service User)
stars
stars 17 January 2022
Everything very good
Review from N R (Client / Service User)
stars
stars 11 January 2022
A very competent and reliable organisation that provides a very caring and approachable service. Feel very safe with them looking after my mother.
Review from D P (Son of Client/Service User)
stars
stars 09 December 2021
In a short time, they have been first class. They look after my husband, wash him from head to toe. Take care of him. Cream his body and legs. Take time with him on the commode, they don't rush him. I could not wish for better.
Review from Patricia J (Wife of Client/Service User)
stars
stars 04 October 2021
I am very happy and pleased with the service provided. The carer is very pleasant and put one at ease immediately. The service is excellent and the timing is too, it's good to know when to expect the carer.
Review from Theresa L (Client / Service User)