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Eton Hill House, Eton Hill Road, Radcliffe, Manchester, M26 2ZT
View Full Details of Alcedo Care BuryLatest Reviews for Alcedo Care Bury
24 October 2024
The care team from Alcedo supported my parents (and us) with understanding, kindness, wisdom and grace. They completed the tasks in the care plan generally successfully but any problems were dealt with quickly. All of the staff I had contact with were helpful, friendly, honest and clearly liked and respected Mum and Dad. Many of them went the extra mile to help us and Mum and Dad and when unusual situations arose they were solution focused and encouraging. Unfortunately, we have had to change care company due to a council-based request. Thank you to all the team at Alcedo Bury, we will miss you.
18 March 2024
Alcedo offer a brilliant service with thoughtful and hardworking carers who always go the extra mile. I cannot fault this company and I would highly recommend this care company to anyone who needs support in the home.
13 March 2024
Very impressed with the level of service and care provided by the company. I have recommended this company to friends and acquaintances as being thoroughly professional and reliable. Carers are always on time, professional and courteous. If they are ever late, they are very good with letting me know ahead of time.
13 March 2024
Very happy with the service. All staff from the start of the process have been amazing and very attentive. They have been brilliant with my elderly grandmother. Wouldn't want to go to anyone else. Thank you Alcedo Bury!
13 March 2024
My nana has carers from Alcedo Care. All the carers I have met are very friendly, respectful and always professional. Each carer takes their time to sit and talk to my nana. Staff and management are excellent, and our family appreciate all the help and support you give to my nana.
13 March 2024
A fantastic standard of care is always delivered by this wonderful team. Nothing was ever too much trouble. It has been the highest standard of care from the start all communication is great and the compassion from all carers is just outstanding. Thank you for all you do for my mum much appreciated.
22 November 2023
I was concerned that I would not be able to cope and accept that I required carers, but I need not have worried as the care I have received from Alcedo is excellent. All of my carers are extremely kind, friendly and are very caring.
26 September 2023
Out of all care companies I have used in the last 5 years - Alcedo has excelled in every department. From staff to office. Professional, dedicated staff able to help and beyond. Definitely recommended services to all adults and children.
20 June 2023
A fantastic standard of care is always delivered by this wonderful team. Nothing is too much trouble and I hear all good things when spending time with my friend. It has been the highest standard of care from the get-go. Communication is great and the compassion from all carers is just outstanding. Thank you for all you do.
20 April 2023
Reliability and dignity are the most important things for her. Although Mum is ageing its important that there is good communication between the carer and client about her health and abilities. General cleanliness is good but we feel it could be better, especially in the kitchen. On another note, we are pleased with the care Mum is getting.
19 April 2023
Good staff, lovely and respectful. An instance of new staff attending without being properly introduced but was soon sorted. Both staff and management are very good. Service is very good. My father is happy so I am happy.
19 April 2023
Straight from the off service has been top-class. The dedication of all the staff young and old has been super. The carer is always helpful and there is superb feedback on all aspects of my wife's care. No problems with Alcedo Care Bury, very satisfied.
21 March 2023
Mum finds all her carers to be friendly and helpful. Mum views her carers as friends rather than carers given how they deal with her day-to-day needs. Despite running to a busy schedule carers arrive more or less at the allotted times to ensure Mum has an established routine and is safe. The care package delivered by Alcedo Care Bury has transformed my day-to-day life as Mum's main carer - well done team Alcedo!
11 July 2022
Your carer looks after my dad, who has dementia, which allows my mum to go out. She washes and helps Dad get dressed and gives him his breakfast. She does a great job and is really friendly and makes Dad feel at ease. When Dad falls asleep she'll do some cleaning and ironing which is lovely for Mum to come home to. When he wakes up they'll have a game of cards or scrabble.
07 July 2022
All staff are very professional and punctual.
14 April 2022
My mother has Parkinson's disease and has had live-in carers from Alcedo for over 12 months. Throughout this time the service and commitment from both management and carers has been fantastic. Our family owes Alcedo a huge amount of gratitude for all their help and dedication and I would not hesitate to recommend them to anyone else.
31 March 2022
We have been having carers for the past 5 weeks and the staff have always been punctual, caring and professional.
31 March 2022
Alcedo Care Bury has provided 24-hour care for my wife since December 2020 (15-months). We have been very satisfied with the care provided and the way the carers have fitted in with our family life. The management of the change-overs has always been efficient. We consider we are fortunate to be so well looked after.
29 March 2022
Alcedo carers looked after my father-in-law impeccable, with care and understanding. He always looked forward to them coming. I would definitely recommend them. Thank you so much for to care and support.
21 March 2022
Can’t fault Alcedo for the care my Grandad has received. They go above and beyond to make sure my Grandad is well cared for. He is treated with respect and dignity. The carers have built up a fantastic relationship with my Grandad and have got to know his personality very well! Thank you to Alcedo for everything they are doing.
Latest Reviews for Alcedo Care Bury
24 October 2024
The care team from Alcedo supported my parents (and us) with understanding, kindness, wisdom and grace. They completed the tasks in the care plan generally successfully but any problems were dealt with quickly. All of the staff I had contact with were helpful, friendly, honest and clearly liked and respected Mum and Dad. Many of them went the extra mile to help us and Mum and Dad and when unusual situations arose they were solution focused and encouraging. Unfortunately, we have had to change care company due to a council-based request. Thank you to all the team at Alcedo Bury, we will miss you.
18 March 2024
Alcedo offer a brilliant service with thoughtful and hardworking carers who always go the extra mile. I cannot fault this company and I would highly recommend this care company to anyone who needs support in the home.
13 March 2024
Very impressed with the level of service and care provided by the company. I have recommended this company to friends and acquaintances as being thoroughly professional and reliable. Carers are always on time, professional and courteous. If they are ever late, they are very good with letting me know ahead of time.
13 March 2024
Very happy with the service. All staff from the start of the process have been amazing and very attentive. They have been brilliant with my elderly grandmother. Wouldn't want to go to anyone else. Thank you Alcedo Bury!
13 March 2024
My nana has carers from Alcedo Care. All the carers I have met are very friendly, respectful and always professional. Each carer takes their time to sit and talk to my nana. Staff and management are excellent, and our family appreciate all the help and support you give to my nana.
13 March 2024
A fantastic standard of care is always delivered by this wonderful team. Nothing was ever too much trouble. It has been the highest standard of care from the start all communication is great and the compassion from all carers is just outstanding. Thank you for all you do for my mum much appreciated.
22 November 2023
I was concerned that I would not be able to cope and accept that I required carers, but I need not have worried as the care I have received from Alcedo is excellent. All of my carers are extremely kind, friendly and are very caring.
26 September 2023
Out of all care companies I have used in the last 5 years - Alcedo has excelled in every department. From staff to office. Professional, dedicated staff able to help and beyond. Definitely recommended services to all adults and children.
20 June 2023
A fantastic standard of care is always delivered by this wonderful team. Nothing is too much trouble and I hear all good things when spending time with my friend. It has been the highest standard of care from the get-go. Communication is great and the compassion from all carers is just outstanding. Thank you for all you do.
20 April 2023
Reliability and dignity are the most important things for her. Although Mum is ageing its important that there is good communication between the carer and client about her health and abilities. General cleanliness is good but we feel it could be better, especially in the kitchen. On another note, we are pleased with the care Mum is getting.
19 April 2023
Good staff, lovely and respectful. An instance of new staff attending without being properly introduced but was soon sorted. Both staff and management are very good. Service is very good. My father is happy so I am happy.
19 April 2023
Straight from the off service has been top-class. The dedication of all the staff young and old has been super. The carer is always helpful and there is superb feedback on all aspects of my wife's care. No problems with Alcedo Care Bury, very satisfied.
21 March 2023
Mum finds all her carers to be friendly and helpful. Mum views her carers as friends rather than carers given how they deal with her day-to-day needs. Despite running to a busy schedule carers arrive more or less at the allotted times to ensure Mum has an established routine and is safe. The care package delivered by Alcedo Care Bury has transformed my day-to-day life as Mum's main carer - well done team Alcedo!
11 July 2022
Your carer looks after my dad, who has dementia, which allows my mum to go out. She washes and helps Dad get dressed and gives him his breakfast. She does a great job and is really friendly and makes Dad feel at ease. When Dad falls asleep she'll do some cleaning and ironing which is lovely for Mum to come home to. When he wakes up they'll have a game of cards or scrabble.
07 July 2022
All staff are very professional and punctual.
14 April 2022
My mother has Parkinson's disease and has had live-in carers from Alcedo for over 12 months. Throughout this time the service and commitment from both management and carers has been fantastic. Our family owes Alcedo a huge amount of gratitude for all their help and dedication and I would not hesitate to recommend them to anyone else.
31 March 2022
We have been having carers for the past 5 weeks and the staff have always been punctual, caring and professional.
31 March 2022
Alcedo Care Bury has provided 24-hour care for my wife since December 2020 (15-months). We have been very satisfied with the care provided and the way the carers have fitted in with our family life. The management of the change-overs has always been efficient. We consider we are fortunate to be so well looked after.
29 March 2022
Alcedo carers looked after my father-in-law impeccable, with care and understanding. He always looked forward to them coming. I would definitely recommend them. Thank you so much for to care and support.
21 March 2022
Can’t fault Alcedo for the care my Grandad has received. They go above and beyond to make sure my Grandad is well cared for. He is treated with respect and dignity. The carers have built up a fantastic relationship with my Grandad and have got to know his personality very well! Thank you to Alcedo for everything they are doing.