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Sophia House, 28 Cathedral Road, Cardiff, CF11 9LJ
View Full Details of Primacy CareLatest Reviews for Primacy Care
29 May 2024
Service good, always cheerful and you can rely on the carers coming every day.
18 April 2024
I have been having excellent care from the carers and office staff, nothing is too much trouble for them, they are in my opinion a real 5-star company where the client comes first every time, thanks so much Primacy.
22 January 2024
Carers are really helpful I have social care and every one of them are a godsend.
16 January 2024
Very happy with Primacy Care, the carers are polite, caring and very friendly. I wasn't happy when I had to change companies last June, but it has I am pleased to say worked out very well.
16 January 2024
Our first full year with Primary and again we have been very pleased with the agency. The carers mostly Sri Lankans have been excellent. We very much hope that the government will start to support and encourage more carers from countries like this. The management team are a major asset and helps to ensure the smooth running of the programme. We continue to recommend them to other potential users.
18 May 2023
I am pleased with the care my sister-in-law receives. She receives very good care from carers who have come to know her needs, and it is good to see more of the same faces consistently, and although my sister-in-law's dementia is deteriorating, she seems to respond to familiar faces. The carers are adapting to her changing needs. They are friendly and glad to listen to the concerns of the family and respond accordingly.
26 July 2021
Primacy Care are providing us with the best continuity of care we have experienced over the past four and a half years and our carers are very well trained and provide an excellent service. The carers treat my husband with kindness, dignity and respect and engage with him whilst always remaining professional. We have 4 double-handed visits each day and without them, my husband would not be able to stay at home which is most important for both of us. We feel part of a caring family and it is a privilege to have them in our home.
Latest Reviews for Primacy Care
29 May 2024
Service good, always cheerful and you can rely on the carers coming every day.
18 April 2024
I have been having excellent care from the carers and office staff, nothing is too much trouble for them, they are in my opinion a real 5-star company where the client comes first every time, thanks so much Primacy.
22 January 2024
Carers are really helpful I have social care and every one of them are a godsend.
16 January 2024
Very happy with Primacy Care, the carers are polite, caring and very friendly. I wasn't happy when I had to change companies last June, but it has I am pleased to say worked out very well.
16 January 2024
Our first full year with Primary and again we have been very pleased with the agency. The carers mostly Sri Lankans have been excellent. We very much hope that the government will start to support and encourage more carers from countries like this. The management team are a major asset and helps to ensure the smooth running of the programme. We continue to recommend them to other potential users.
18 May 2023
I am pleased with the care my sister-in-law receives. She receives very good care from carers who have come to know her needs, and it is good to see more of the same faces consistently, and although my sister-in-law's dementia is deteriorating, she seems to respond to familiar faces. The carers are adapting to her changing needs. They are friendly and glad to listen to the concerns of the family and respond accordingly.
26 July 2021
Primacy Care are providing us with the best continuity of care we have experienced over the past four and a half years and our carers are very well trained and provide an excellent service. The carers treat my husband with kindness, dignity and respect and engage with him whilst always remaining professional. We have 4 double-handed visits each day and without them, my husband would not be able to stay at home which is most important for both of us. We feel part of a caring family and it is a privilege to have them in our home.