Submit a Review for Zander Mackenzie Care UK Ltd
7 High Street, Gravesend, DA11 0BQ
View Full Details of Zander Mackenzie Care UK LtdLatest Reviews for Zander Mackenzie Care UK Ltd
19 March 2025
The staff that visit my mother are fantastic; So friendly whilst remaining professional. Mum was anxious at first, but they reassured her continuously and she now looks forward to their visits. Nothing is too much trouble and the office staff are friendly and efficient. I would highly recommend Zander Mackenzie, they have made the process so easy and comfortable.
19 March 2025
My dad receives brilliant care from his regular carers, always puts a smile on his face. I can't thank them enough - especially one carer who goes above and beyond.
19 March 2025
Zander Mackenzie Care provided a first class service for my mother who sadly recently passed away. The carers were excellent, very professional and mum looked forward to their visits. They took good care of mum and I am very grateful for everything they did. I would not hesitate in recommending them to anyone. Thank you so much!
02 December 2024
The service is impeccable and highly recommend Zander Mackenzie Care to anybody who is looking for that next level care for a loved one especially when times are tough. All staff are highly professional and take their time to ensure all needs are met.
11 November 2024
I can't express enough how grateful I am for the outstanding care my mother received from Zander Mackenzie Care. From the very first interaction, the team showed professionalism, compassion, and a genuine commitment to providing assistance in whatever way they can for my Mother. I can't thank them enough and I can say the same for my mother who has been incredibly satisfied with the attention and support she has received, and it's clear that Zander Mackenzie Care goes above and beyond to ensure her well-being.
14 June 2024
The level of care given by the staff at Zander Mackenzie has been exemplary, efficient and professional at all times. Staff have supported and cared for a member of my family and I simply couldn't fault them and of course, would always recommend their services to anyone.
11 June 2024
I cannot fault the service from Zander Mackenzie. From the first call, they came across as very professional & caring. The care is for my grandma and they assessed her very quickly at home and set up a great care plan. My grandma's main carers have been excellent in making my grandma comfortable and looking after her in a dignified way. I would recommend Zander McKenzie to anyone. Thank you to all the staff involved.
25 April 2024
I am most impressed with the care and compassion the staff at Zander Mackenzie have shown during a very difficult time.
19 April 2024
Zander Mackenzie have gone above and beyond to get the care for my mum sorted out at very short notice having been very let down by her previous care company. From my initial contact I felt mum's care would in safe hands with professional people who genuinely care! Handing over the care of a loved one is never easy so to find this company in a day and age where the care sector does not have the best reputation is a God send! Thank you so much!
17 April 2024
I was recommended Zander McKenzie Care UK. I have to say I am not disappointed! I made contact and the care package for my elderly mother, living in her own home, was assessed extremely quickly the follow-up care was arranged equally speedily. The Manager and his team are utmost professionals, easily contactable, very efficient and very friendly.
18 January 2024
A very big thank you for all the invaluable help and support you have provided for us. We could not have got through the last few months without this. All of you whom we have had contact with have provided a truly excellent service and we will be eternally grateful for helping us through the most difficult period of our lives together. Thank you all at Zander Mackenzie so very very much.
09 December 2022
Since using Zander Mackenzie, my wife has improved a great deal, especially in taking regular medication and is eating a lot more and different things. The staff are wonderful and caring, especially four members of staff, in particular, they are my wife's favourites. I could not recommend this team of carers anymore as they are wonderful and caring, along with the office staff, who all go out of their way to help. Thank you to all the staff of this care company.
01 November 2022
Excellent, compassionate care at a difficult time.
13 October 2022
The staff are polite, helpful, cheerful, caring and kind. Always helpful and brightens people's day. Mum was worried about having carers, but after experiencing the quality of care provided, she looks forward to their visits.
31 August 2022
Ace team, smashing it, for the care of your loved ones! Hats off to Zander MacKenzie, who have bent over backwards to facilitate our ever changing needs and ensure that Mum is cared for. We have been from home to hospital, to hospice, home and care home and back home, and they pull out all the stops to work with us and to provide care in our ever changing schedule. When they arrive, they have a smile, ensure all medication is listed and present, make lunch, retain Mum’s dignity, stay over occasionally and ensure Mum has everything she needs and if they’re worried about Mum, they give us a call. What more could you ask! Well done to all the team. If you need someone to care for your loved one, look no further! Thank you.
04 July 2022
The care my husband receives is excellent. He feels safe when they hoist him in and out of bed. I would appreciate notice if the carers are going be early or late getting to see them, more if they are going to be late.
28 March 2022
Firstly, I must thank Zander MacKenzie Care, for their help with my daughter. She had no care in place when her previous care provider could not provide enough staff. The manager and his team stepped in immediately. The staff are very well trained in all aspects of care and attention. My daughter said not once did the girls pull or hurt her in any way, which is difficult with her health condition, You and your staff will never be forgotten. I, myself, cannot thank the manager enough and look forward to meeting when I am in the area.
18 March 2022
My mother has been a client since January and we are delighted with the care she receives. The ladies who visit her are friendly, efficient and kind and always make her laugh. I do not live locally, but the supervisor has kept me informed of any concerns or issues they have had and often resolves them on my behalf which is a huge help.
31 January 2022
I highly recommend this care agency. They are polite, friendly and very helpful. I see the same team of people on a daily basis and have got to know and trust them. They go above and beyond to not only me but also my wife, ensuring she is ok and coping well. They are very knowledgeable and in all aspects of care and if they have any concerns they will advise me to contact my doctor's surgery for further advice. Trust is so important to me and I do trust all the carers from Zander Mckenzie who enter my home.
07 January 2022
I am extremely happy with the care given to my husband. We have experienced previous care providers who promise the world but do not deliver. Zander Mackenzie Care have stepped in and cannot fault them. They genuinely care and always arrive on time. They always ask if I am ok and if I need any help. The communication is fantastic. My husband has Parkinson's and they understand how to support him when his health needs change. I cannot recommend them enough.
Latest Reviews for Zander Mackenzie Care UK Ltd
19 March 2025
The staff that visit my mother are fantastic; So friendly whilst remaining professional. Mum was anxious at first, but they reassured her continuously and she now looks forward to their visits. Nothing is too much trouble and the office staff are friendly and efficient. I would highly recommend Zander Mackenzie, they have made the process so easy and comfortable.
19 March 2025
My dad receives brilliant care from his regular carers, always puts a smile on his face. I can't thank them enough - especially one carer who goes above and beyond.
19 March 2025
Zander Mackenzie Care provided a first class service for my mother who sadly recently passed away. The carers were excellent, very professional and mum looked forward to their visits. They took good care of mum and I am very grateful for everything they did. I would not hesitate in recommending them to anyone. Thank you so much!
02 December 2024
The service is impeccable and highly recommend Zander Mackenzie Care to anybody who is looking for that next level care for a loved one especially when times are tough. All staff are highly professional and take their time to ensure all needs are met.
11 November 2024
I can't express enough how grateful I am for the outstanding care my mother received from Zander Mackenzie Care. From the very first interaction, the team showed professionalism, compassion, and a genuine commitment to providing assistance in whatever way they can for my Mother. I can't thank them enough and I can say the same for my mother who has been incredibly satisfied with the attention and support she has received, and it's clear that Zander Mackenzie Care goes above and beyond to ensure her well-being.
14 June 2024
The level of care given by the staff at Zander Mackenzie has been exemplary, efficient and professional at all times. Staff have supported and cared for a member of my family and I simply couldn't fault them and of course, would always recommend their services to anyone.
11 June 2024
I cannot fault the service from Zander Mackenzie. From the first call, they came across as very professional & caring. The care is for my grandma and they assessed her very quickly at home and set up a great care plan. My grandma's main carers have been excellent in making my grandma comfortable and looking after her in a dignified way. I would recommend Zander McKenzie to anyone. Thank you to all the staff involved.
25 April 2024
I am most impressed with the care and compassion the staff at Zander Mackenzie have shown during a very difficult time.
19 April 2024
Zander Mackenzie have gone above and beyond to get the care for my mum sorted out at very short notice having been very let down by her previous care company. From my initial contact I felt mum's care would in safe hands with professional people who genuinely care! Handing over the care of a loved one is never easy so to find this company in a day and age where the care sector does not have the best reputation is a God send! Thank you so much!
17 April 2024
I was recommended Zander McKenzie Care UK. I have to say I am not disappointed! I made contact and the care package for my elderly mother, living in her own home, was assessed extremely quickly the follow-up care was arranged equally speedily. The Manager and his team are utmost professionals, easily contactable, very efficient and very friendly.
18 January 2024
A very big thank you for all the invaluable help and support you have provided for us. We could not have got through the last few months without this. All of you whom we have had contact with have provided a truly excellent service and we will be eternally grateful for helping us through the most difficult period of our lives together. Thank you all at Zander Mackenzie so very very much.
09 December 2022
Since using Zander Mackenzie, my wife has improved a great deal, especially in taking regular medication and is eating a lot more and different things. The staff are wonderful and caring, especially four members of staff, in particular, they are my wife's favourites. I could not recommend this team of carers anymore as they are wonderful and caring, along with the office staff, who all go out of their way to help. Thank you to all the staff of this care company.
01 November 2022
Excellent, compassionate care at a difficult time.
13 October 2022
The staff are polite, helpful, cheerful, caring and kind. Always helpful and brightens people's day. Mum was worried about having carers, but after experiencing the quality of care provided, she looks forward to their visits.
31 August 2022
Ace team, smashing it, for the care of your loved ones! Hats off to Zander MacKenzie, who have bent over backwards to facilitate our ever changing needs and ensure that Mum is cared for. We have been from home to hospital, to hospice, home and care home and back home, and they pull out all the stops to work with us and to provide care in our ever changing schedule. When they arrive, they have a smile, ensure all medication is listed and present, make lunch, retain Mum’s dignity, stay over occasionally and ensure Mum has everything she needs and if they’re worried about Mum, they give us a call. What more could you ask! Well done to all the team. If you need someone to care for your loved one, look no further! Thank you.
04 July 2022
The care my husband receives is excellent. He feels safe when they hoist him in and out of bed. I would appreciate notice if the carers are going be early or late getting to see them, more if they are going to be late.
28 March 2022
Firstly, I must thank Zander MacKenzie Care, for their help with my daughter. She had no care in place when her previous care provider could not provide enough staff. The manager and his team stepped in immediately. The staff are very well trained in all aspects of care and attention. My daughter said not once did the girls pull or hurt her in any way, which is difficult with her health condition, You and your staff will never be forgotten. I, myself, cannot thank the manager enough and look forward to meeting when I am in the area.
18 March 2022
My mother has been a client since January and we are delighted with the care she receives. The ladies who visit her are friendly, efficient and kind and always make her laugh. I do not live locally, but the supervisor has kept me informed of any concerns or issues they have had and often resolves them on my behalf which is a huge help.
31 January 2022
I highly recommend this care agency. They are polite, friendly and very helpful. I see the same team of people on a daily basis and have got to know and trust them. They go above and beyond to not only me but also my wife, ensuring she is ok and coping well. They are very knowledgeable and in all aspects of care and if they have any concerns they will advise me to contact my doctor's surgery for further advice. Trust is so important to me and I do trust all the carers from Zander Mckenzie who enter my home.
07 January 2022
I am extremely happy with the care given to my husband. We have experienced previous care providers who promise the world but do not deliver. Zander Mackenzie Care have stepped in and cannot fault them. They genuinely care and always arrive on time. They always ask if I am ok and if I need any help. The communication is fantastic. My husband has Parkinson's and they understand how to support him when his health needs change. I cannot recommend them enough.