Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Shona Care Ltd

stars
stars 24 February 2025
I found the carers friendly efficient and kind. The carers make my meals they wash dishes and if I got something I think I like they give me them. I have not been able to have a bath for a year because of my circumstances but my carer gives me a bed bath and washes my hair and have never been so clean in my life. I have had many carers but will recommended them to anyone. The team is great. There are all nice and based in Barrhead.
Review from Mary C (Client / Service User)
stars
stars 04 December 2024
Professionalism is lacking in this organisation. I would not recommend their services. Staff was rude to mum and when complaint made to the manager, it wasn't dealt with at all, kept deflecting the issues and claimed victim.
Review from N W (Son of Client/Service User)