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Hubbard Way, The Hub Business Centre, 2 Civic Drive, Ipswich, IP1 2QA
View Full Details of Rula HomecareLatest Reviews for Rula Homecare
13 March 2025
The support workers go out of their way to helpful, kind and polite and the standard of care is excellent. All staff are lovely and approachable and reassure me if I have any anxieties. They can be flexible with you, if you can do the same with them; they are really the best company I have found and kindest. With my complex health needs they go out of their way to meet them and more. Rula Care choose lady staff that make you feel safe and are first aid trained which is important with epilepsy and autism. I want to thank Rula for their care of me I could not be in safer hands.
16 January 2025
The care given is outstanding. All carers are friendly, and extremely polite and show they care. Individual care plans are followed, and there are no cutting corners. The girls, sing as they work and talk to my mother-in-law the whole time. Overall it is a really lovely experience having them care for her. The manager is very approachable and tries to accommodate any changes needed in the care plan. With Rula Care it is all about the client and meeting their individual needs, offering a fantastic friendly service, I definitely recommend them. A massive thank you to everyone involved.
23 October 2024
My mother was cared for by Rula Homecare until she had to go into a nursing home for medical reasons. I will always be grateful for the care my mother received. The carers were truly amazing. They were kind, compassionate, caring, professional, and always friendly and smiling. My mother looked forward to seeing them every day. The management team was extremely helpful, easy to communicate with, and well-organised.
15 July 2024
Rula has cared for my dad up until his last moments, they have been amazing and every single career has gone above and beyond. I would highly recommend them to everybody, I don't know what we would have done without them, my dad loved them they kept him comfortable and content until the end and I am pleased to say they have now continued care for my mother.
09 July 2024
The carers are very kind to our Mum, nothing is too much trouble for them. They are very kind and courteous to us as a family.
09 July 2024
My friend used the services of Rula Homecare from when she left the hospital at the end of January until she was re-admitted to the hospital at the end of April. She is in her 90s and quite frail, but reasonably independent prior to the hospital stay in January during which time she was fitted with a PEG (percutaneous endoscopic gastrostomy) feeding tube. On top of the daily setting up and maintenance of the PEG tube, my friend required help with getting up, washed and dressed, receiving medication via the PEG tube, and getting to bed at the end of the day. All the staff who saw my friend were very competent, and diligent with the administration of the tube, as well as being very caring and cheerful. Staff were also willing to go above and beyond to sort things out when problems arose, such as when she was first discharged from the hospital but not all the equipment required to set up the PEG tube had been sent with her. Overall, I was extremely impressed with Rula Homecare.
01 July 2024
My mum is cared for by Rula staff and is supported with kindness and professionalism by thoughtful and diligent carers. We so appreciate the small ways in which the carers go the extra mile to support my Mum. In particular, preparing extra meals when she is super hungry and helping her to choose clothes which she loves to wear. It is this support which lets my Mum live in her own home which she enjoys.
28 March 2024
Thank you to the carer who provided brilliant care to my mother-in-law. We will always remember the carer's patience and understanding during my mother-in-law’s last few days of life. In particular, the ways the carer tried to persuade her to eat and drink and especially the hours spent brushing her hair. The carer allowed my mother-in-law to live at home which was as she wished. Thank you.
21 December 2023
This is just to say a big thank you to the carers of Rula Homecare, who all do a fantastic job of caring for my mum daily. Without them, we would be lost. One lady is exceptional; her commitment to my mum knows no bounds, and she can’t do enough for her and us as a family, even when her own life is busy and not easy to deal with. She is a real treasure to our family in my mum's ever-changing time of need. Even the boss found time to take my mum door to door to a medical appointment, which myself and family members couldn’t take her to due to work.
28 September 2023
Rula Homecare is one of the care providers in Felixstowe/Ipswich which I would recommend. It‘s been managed very well. The staff are so friendly and caring. We have been using them for more than a year.
14 August 2023
The entire team of both carers and office staff are truly excellent at all times. We are very grateful for the brilliant daily care Mum receives. The staff are all truly considerate and dedicated, and I have no hesitation in recommending Rula. Thank you, team Rula.
14 November 2022
Outstanding care is given to my husband. The carer had helped me when I had a hip replacement, so it was a pleasure to ask them for help when my husband became bedbound. The care given to him was always with compassion and on the days when he was very unwell, they were always understanding.
06 October 2022
My late mum was cared for by Rula Homecare and their wonderful team - I was contacted almost daily from the owners to keep me constantly updated with how Mum was faring. Mum went into their care on a couple of occasions over the past two years until she sadly lost her life in July this year. Mum was treated with the utmost dignity and loved all the carers like they were her own family. I will never forget the kindness my family and I were shown. As I live in Derbyshire and Mum was in Felixstowe this constant contact was a lifeline. If I had any issues at all or Mum called me wanting something particular for lunch or was just simply having a bad day, one of the owners and her team would go out of their way to shop for her or if ever possible change the visiting time to ensure Mum had all she needed. Towards the end, I felt I had an extended family too and when Mum passed I was not only very sad to lose my mum but also my extended family that had become Rula Homecare!
06 October 2022
Everything going well. Very satisfied. No problems at all.
04 October 2022
Very happy with the team. Very attentive to my grandmother. Exceptional care and communication. Amazing teamwork with live-in care, everything 'ticks over' I'm so lucky to have such great care for my grandmother. Thank you.
03 October 2022
My husband has been with Rula Home care now for 16 months. The carers are very respectful, they always ask if there is anything else that needs doing besides the normal. Management does regular checks and always asks if there are any problems. We can also call Rula Care on the phone if any problems arise. My husband and I are very happy with the care that is provided. Carers are cheerful and very willing to help. I would definitely recommend Rula Care to anybody.
03 October 2022
Rula Homecare staff and management have been looking after me for 8 months, I am very happy with them and have every confidence in them. They are very sensitive to my requirements. Management and staff help with any problem I have and can deal with any situation which arises. I look forward to seeing them, they look after my social needs, we go out for a cup of tea or an ice cream, which I thoroughly enjoy. We also have a little discussion from time to time which is very important to me as I live alone. I can always call managers confidently if I have any problem or need to know something and they are always very pleasant and reassuring to me. I recommend Rula Homecare thoroughly.
29 September 2022
Rula Homecare staff been looking after me for 15 months, I'm very pleased with this brilliant service I'm receiving. They go beyond and above to support me, staff even buy me fish and chips when I ask them to. Management are always approachable and very prompt and supportive whenever I called them. I can't wish for a better service. I feel more than safe with the Rula Homecare team.
27 September 2022
My mum has been with Rula Homecare for just under a year and we have had nothing but an amazing experience with them the staff, they are so respectful, loving and caring toward my mum. They are always punctual and always willing to the extra mile for my mum. My mum is always treated with respect and giving the dignity that she deserves. If I have any enquiries with management they are always happy to help and always make sure that my mum is satisfied with the answer.
22 September 2022
Awful uncaring staff. Unprofessional service from carers to management which was detrimental to my grandmother's health. Lack of training and understanding of needs very concerning. 30-minute visits but would attend for less than 10. Highly advise against using them. Carers rude and confrontational.
Latest Reviews for Rula Homecare
13 March 2025
The support workers go out of their way to helpful, kind and polite and the standard of care is excellent. All staff are lovely and approachable and reassure me if I have any anxieties. They can be flexible with you, if you can do the same with them; they are really the best company I have found and kindest. With my complex health needs they go out of their way to meet them and more. Rula Care choose lady staff that make you feel safe and are first aid trained which is important with epilepsy and autism. I want to thank Rula for their care of me I could not be in safer hands.
16 January 2025
The care given is outstanding. All carers are friendly, and extremely polite and show they care. Individual care plans are followed, and there are no cutting corners. The girls, sing as they work and talk to my mother-in-law the whole time. Overall it is a really lovely experience having them care for her. The manager is very approachable and tries to accommodate any changes needed in the care plan. With Rula Care it is all about the client and meeting their individual needs, offering a fantastic friendly service, I definitely recommend them. A massive thank you to everyone involved.
23 October 2024
My mother was cared for by Rula Homecare until she had to go into a nursing home for medical reasons. I will always be grateful for the care my mother received. The carers were truly amazing. They were kind, compassionate, caring, professional, and always friendly and smiling. My mother looked forward to seeing them every day. The management team was extremely helpful, easy to communicate with, and well-organised.
15 July 2024
Rula has cared for my dad up until his last moments, they have been amazing and every single career has gone above and beyond. I would highly recommend them to everybody, I don't know what we would have done without them, my dad loved them they kept him comfortable and content until the end and I am pleased to say they have now continued care for my mother.
09 July 2024
The carers are very kind to our Mum, nothing is too much trouble for them. They are very kind and courteous to us as a family.
09 July 2024
My friend used the services of Rula Homecare from when she left the hospital at the end of January until she was re-admitted to the hospital at the end of April. She is in her 90s and quite frail, but reasonably independent prior to the hospital stay in January during which time she was fitted with a PEG (percutaneous endoscopic gastrostomy) feeding tube. On top of the daily setting up and maintenance of the PEG tube, my friend required help with getting up, washed and dressed, receiving medication via the PEG tube, and getting to bed at the end of the day. All the staff who saw my friend were very competent, and diligent with the administration of the tube, as well as being very caring and cheerful. Staff were also willing to go above and beyond to sort things out when problems arose, such as when she was first discharged from the hospital but not all the equipment required to set up the PEG tube had been sent with her. Overall, I was extremely impressed with Rula Homecare.
01 July 2024
My mum is cared for by Rula staff and is supported with kindness and professionalism by thoughtful and diligent carers. We so appreciate the small ways in which the carers go the extra mile to support my Mum. In particular, preparing extra meals when she is super hungry and helping her to choose clothes which she loves to wear. It is this support which lets my Mum live in her own home which she enjoys.
28 March 2024
Thank you to the carer who provided brilliant care to my mother-in-law. We will always remember the carer's patience and understanding during my mother-in-law’s last few days of life. In particular, the ways the carer tried to persuade her to eat and drink and especially the hours spent brushing her hair. The carer allowed my mother-in-law to live at home which was as she wished. Thank you.
21 December 2023
This is just to say a big thank you to the carers of Rula Homecare, who all do a fantastic job of caring for my mum daily. Without them, we would be lost. One lady is exceptional; her commitment to my mum knows no bounds, and she can’t do enough for her and us as a family, even when her own life is busy and not easy to deal with. She is a real treasure to our family in my mum's ever-changing time of need. Even the boss found time to take my mum door to door to a medical appointment, which myself and family members couldn’t take her to due to work.
28 September 2023
Rula Homecare is one of the care providers in Felixstowe/Ipswich which I would recommend. It‘s been managed very well. The staff are so friendly and caring. We have been using them for more than a year.
14 August 2023
The entire team of both carers and office staff are truly excellent at all times. We are very grateful for the brilliant daily care Mum receives. The staff are all truly considerate and dedicated, and I have no hesitation in recommending Rula. Thank you, team Rula.
14 November 2022
Outstanding care is given to my husband. The carer had helped me when I had a hip replacement, so it was a pleasure to ask them for help when my husband became bedbound. The care given to him was always with compassion and on the days when he was very unwell, they were always understanding.
06 October 2022
My late mum was cared for by Rula Homecare and their wonderful team - I was contacted almost daily from the owners to keep me constantly updated with how Mum was faring. Mum went into their care on a couple of occasions over the past two years until she sadly lost her life in July this year. Mum was treated with the utmost dignity and loved all the carers like they were her own family. I will never forget the kindness my family and I were shown. As I live in Derbyshire and Mum was in Felixstowe this constant contact was a lifeline. If I had any issues at all or Mum called me wanting something particular for lunch or was just simply having a bad day, one of the owners and her team would go out of their way to shop for her or if ever possible change the visiting time to ensure Mum had all she needed. Towards the end, I felt I had an extended family too and when Mum passed I was not only very sad to lose my mum but also my extended family that had become Rula Homecare!
06 October 2022
Everything going well. Very satisfied. No problems at all.
04 October 2022
Very happy with the team. Very attentive to my grandmother. Exceptional care and communication. Amazing teamwork with live-in care, everything 'ticks over' I'm so lucky to have such great care for my grandmother. Thank you.
03 October 2022
My husband has been with Rula Home care now for 16 months. The carers are very respectful, they always ask if there is anything else that needs doing besides the normal. Management does regular checks and always asks if there are any problems. We can also call Rula Care on the phone if any problems arise. My husband and I are very happy with the care that is provided. Carers are cheerful and very willing to help. I would definitely recommend Rula Care to anybody.
03 October 2022
Rula Homecare staff and management have been looking after me for 8 months, I am very happy with them and have every confidence in them. They are very sensitive to my requirements. Management and staff help with any problem I have and can deal with any situation which arises. I look forward to seeing them, they look after my social needs, we go out for a cup of tea or an ice cream, which I thoroughly enjoy. We also have a little discussion from time to time which is very important to me as I live alone. I can always call managers confidently if I have any problem or need to know something and they are always very pleasant and reassuring to me. I recommend Rula Homecare thoroughly.
29 September 2022
Rula Homecare staff been looking after me for 15 months, I'm very pleased with this brilliant service I'm receiving. They go beyond and above to support me, staff even buy me fish and chips when I ask them to. Management are always approachable and very prompt and supportive whenever I called them. I can't wish for a better service. I feel more than safe with the Rula Homecare team.
27 September 2022
My mum has been with Rula Homecare for just under a year and we have had nothing but an amazing experience with them the staff, they are so respectful, loving and caring toward my mum. They are always punctual and always willing to the extra mile for my mum. My mum is always treated with respect and giving the dignity that she deserves. If I have any enquiries with management they are always happy to help and always make sure that my mum is satisfied with the answer.
22 September 2022
Awful uncaring staff. Unprofessional service from carers to management which was detrimental to my grandmother's health. Lack of training and understanding of needs very concerning. 30-minute visits but would attend for less than 10. Highly advise against using them. Carers rude and confrontational.