Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Helping Hands Home Care (Sunderland)

stars
stars 17 March 2025
My wife and I have had various care companies in the past with very mixed results, the companies always eventually letting us down. Helping Hands have been truly a breath of fresh air. Our trust in companies has been completely destroyed in the past but I can honestly say I now have 100% trust regained, no mean feat and and absolute credit to The manager and the team she has put in. They are on a completely different level to other companies, through from management to care. My son is a very happy boy.
Review from Steven G (Father of Client/Service User)
stars
stars 03 September 2024
My 101-year-old mother has a lunchtime visit, Monday to Friday, to serve lunch and check she's ok. All carers are friendly, professional and willing to do any extra job that's needed. My mother looks forward to the daily visit as it gives her another face to see during the day. Helping Hands has been a real pleasure to have coming to see her.
Review from Jane W (Daughter of Client/Service User)