Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Helping Hands Home Care (Croydon)

stars
stars 17 November 2023
Good help has been provided. The carers have turned up on time and are polite, friendly and ready to offer any assistance.
Review from E R (Client / Service User)
stars
stars 24 April 2023
The service provided by the carers is very much appreciated. It takes a burden off my shoulders. Carers are well presented, do a good job and willing to help me do the bed. The offer to help me with any household chores if required. My wife appreciates the service she receives.
Review from M S (Partner of Client/Service User)
stars
stars 04 April 2023
Since becoming a client I have had several staff. Two of which I have had more regularly. They are punctual, pleasant, companionable and efficient. They obviously are experienced as they will use their initiative to complete tasks. they stand out from the other staff I have had who needed directing a lot.
Review from Stella B (Client / Service User)
stars
stars 23 March 2023
I have been using Helping Hands since December 2022 for my dad and I have to say they have been brilliant. The carers provided are always professional and caring, giving a lot of attention to his needs and providing feedback to me with any concerns. I have occasionally called the office with requests and queries and they’re always very helpful. I would definitely recommend them.
Review from S S (Daughter of Client/Service User)