Submit a Review for Helping Hands Home Care (Enfield)
Instant Offices, M25 Business Centre, 121 Brooker Road, Waltham Abbey, EN9 1JH
View Full Details of Helping Hands Home Care (Enfield)Latest Reviews for Helping Hands Home Care (Enfield)
13 February 2025
The carer who visited my father was very caring and friendly. She quickly put him at ease and made every effort to ascertain and then meet his needs. The pre-assessment was thorough and again my father was put at the heart of the process by the assessor.
21 March 2024
My uncle has received the care and support of the Helping Hands Enfield team for a long time now. All his daily needs are met, and his flat is warm, clean and tidy. The carers try very hard to get him out for a short walk or go shopping, but unfortunately, he rarely engages with anything. They know him well and understand all his issues and struggles with life. He has a long history of poor mental health and subsequently, his behaviour is extremely challenging to deal with. The support I received personally from the manager and other staff members is really appreciated too. There are times when I contact them just to ‘offload’ after dealing with my uncle, without their help I don’t think I would cope with him and I thank them for that support.
01 February 2023
The Helping Hands team are the absolute best! Nothing is too much trouble, and they do all they can to keep their clients happy; they pay attention to detail and understand that even the smallest of requests matter. My mother-in-law has regular visits from the same carer who helps her to go out for walks locally, takes her shopping or to the bank and helps with light cleaning and meal preparation as needed. This has made all the difference, and the support she gets helps her to maintain her independence in her own home. The carers are kind, professional and reliable, and the personal touches mean a lot. Special mentions to the care coordinator and our favourite carer, but the rest of the team are amazing too. I have nothing but good things to say about this exceptional team. Last year we also organised short-term live-in care through Helping Hands following a hip operation, this is done through a different team, but again the standard of carers and the service provided was excellent.
20 May 2022
The whole team at Helping Hands Home Care (Enfield) have been excellent in all respects, going far beyond what I would expect and demonstrating that ‘care’ is much more than just doing a job. They have made a huge difference and I would give 6 stars if I could. That goes for the manager, and staff who have all be great. Particularly appreciate the advice and support to make informed decisions about what to do next.
07 May 2022
I had been using another agency for a fortnight and it wasn't reliable. A friend recommended Helping Hands Home Care (Enfield). They couldn't have been more helpful, they came round the next day to chat and by lunchtime I had a full rota. The three carers started the next working day and have been first class, kind, chatty and efficient. My Mum is happy, well looked after and nurtured. I wouldn't hesitate to recommend this service. My mind is at rest, having been the sole carer for so many years and now my ill health putting a stop to that it is a complete weight off my mind. I wish I'd done it before.
Latest Reviews for Helping Hands Home Care (Enfield)
13 February 2025
The carer who visited my father was very caring and friendly. She quickly put him at ease and made every effort to ascertain and then meet his needs. The pre-assessment was thorough and again my father was put at the heart of the process by the assessor.
21 March 2024
My uncle has received the care and support of the Helping Hands Enfield team for a long time now. All his daily needs are met, and his flat is warm, clean and tidy. The carers try very hard to get him out for a short walk or go shopping, but unfortunately, he rarely engages with anything. They know him well and understand all his issues and struggles with life. He has a long history of poor mental health and subsequently, his behaviour is extremely challenging to deal with. The support I received personally from the manager and other staff members is really appreciated too. There are times when I contact them just to ‘offload’ after dealing with my uncle, without their help I don’t think I would cope with him and I thank them for that support.
01 February 2023
The Helping Hands team are the absolute best! Nothing is too much trouble, and they do all they can to keep their clients happy; they pay attention to detail and understand that even the smallest of requests matter. My mother-in-law has regular visits from the same carer who helps her to go out for walks locally, takes her shopping or to the bank and helps with light cleaning and meal preparation as needed. This has made all the difference, and the support she gets helps her to maintain her independence in her own home. The carers are kind, professional and reliable, and the personal touches mean a lot. Special mentions to the care coordinator and our favourite carer, but the rest of the team are amazing too. I have nothing but good things to say about this exceptional team. Last year we also organised short-term live-in care through Helping Hands following a hip operation, this is done through a different team, but again the standard of carers and the service provided was excellent.
20 May 2022
The whole team at Helping Hands Home Care (Enfield) have been excellent in all respects, going far beyond what I would expect and demonstrating that ‘care’ is much more than just doing a job. They have made a huge difference and I would give 6 stars if I could. That goes for the manager, and staff who have all be great. Particularly appreciate the advice and support to make informed decisions about what to do next.
07 May 2022
I had been using another agency for a fortnight and it wasn't reliable. A friend recommended Helping Hands Home Care (Enfield). They couldn't have been more helpful, they came round the next day to chat and by lunchtime I had a full rota. The three carers started the next working day and have been first class, kind, chatty and efficient. My Mum is happy, well looked after and nurtured. I wouldn't hesitate to recommend this service. My mind is at rest, having been the sole carer for so many years and now my ill health putting a stop to that it is a complete weight off my mind. I wish I'd done it before.