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Unit 104 Regents Pavilion, 4 Summerhouse Road, Northampton, NN3 6BJ
View Full Details of Profield CareLatest Reviews for Profield Care
21 February 2025
Profield Care attended my mum 4 times a day taking care of her personal hygiene, food and ensuring she took her meds for at least 18 months. Due to Dementia mum was quite difficult to deal with and could be quite verbally abusive at times. They handled this professionally and with patience and despite my apologies they said not to worry about it. However, there was one carer in particular my mum really liked. He had a calmness about him which I think kept her settled as she got upset on his days off. I dealt with two members of staff at the office and always found them helpful and supportive.
03 September 2024
Overall review is that most of the carers are very professional in the care they provide. However, some of the carers seem to lack the experience and need to be told what to do. This is mostly to do with my wife's personal care. There are some things that some carers are unable to teach other carers. So they should be fully trained before they are sent out to do this job.
23 August 2024
My own experience is nothing but very good. I have no complaints whatsoever, always cheerful and happy or so it seems to me. Very clean, very tidy and will do anything asked.
07 August 2024
We have had brilliant service from Profield for 17 months attending to my invalid wife. I cannot fault the service we have had. Being punctual efficient professional caring and utterly trustworthy. I cannot praise their staff enough. Now they are contracting their service we will miss them greatly. A big thank you to all your staff.
15 July 2024
The carers treat my dad with dignity, are very kind to him and deal with all his needs.
30 April 2024
The care started when Dad came out of hospital in March 2023. Initially, it was four carer visits daily, almost without exception, I found all of the carers professional, kind, polite and with a genuine caring approach. This was very much appreciated by Dad and his family. We couldn't fault the enthusiastic and detailed service they provided, particularly when the daily attendance increased, first to 11 hours, then finally to 24 hours as Dad became very poorly and ultimately passed away on the 9th of February 2024. During the whole period of support from Profield Care, the staff helped reduce Dad's anxiety and made his life more bearable to the end.
06 March 2024
Carers are getting me up for breakfast, wash/shower and dressing. Come again evening for washing me and getting ready for bed, coffee/sandwich.
29 February 2024
Overall satisfied. Keep me informed of any problems as my mother suffers from dementia. Mother finds it difficult to understand what they are saying as I also do, being hard of hearing. Also due to the language barrier.
23 February 2024
Profield are by far the best care provider that we’ve used and we’ve tried several. Absolutely fantastic caring staff always go the extra mile to look after my mum. Not got a bad word to say about them. Management do regular calls to check everything is going well. Personally I would highly recommend this company.
23 February 2024
The care that is provided for my father is excellent. They are very understanding of his needs and also have patience and compassion when helping him.
12 February 2024
Mum is very pleased with both the carers who visit her and the care received. The carers are always friendly and always ask how Mum is and if they can get anything for her before they leave. It gives us peace of mind knowing that if the carer visits things that anything is not quite right then we get notified and we can take action.
08 February 2024
We have two carers who visit in the evening. They put my wife to bed, stay overnight and wash or shower her in the morning. These two girls are excellent.
Latest Reviews for Profield Care
21 February 2025
Profield Care attended my mum 4 times a day taking care of her personal hygiene, food and ensuring she took her meds for at least 18 months. Due to Dementia mum was quite difficult to deal with and could be quite verbally abusive at times. They handled this professionally and with patience and despite my apologies they said not to worry about it. However, there was one carer in particular my mum really liked. He had a calmness about him which I think kept her settled as she got upset on his days off. I dealt with two members of staff at the office and always found them helpful and supportive.
03 September 2024
Overall review is that most of the carers are very professional in the care they provide. However, some of the carers seem to lack the experience and need to be told what to do. This is mostly to do with my wife's personal care. There are some things that some carers are unable to teach other carers. So they should be fully trained before they are sent out to do this job.
23 August 2024
My own experience is nothing but very good. I have no complaints whatsoever, always cheerful and happy or so it seems to me. Very clean, very tidy and will do anything asked.
07 August 2024
We have had brilliant service from Profield for 17 months attending to my invalid wife. I cannot fault the service we have had. Being punctual efficient professional caring and utterly trustworthy. I cannot praise their staff enough. Now they are contracting their service we will miss them greatly. A big thank you to all your staff.
15 July 2024
The carers treat my dad with dignity, are very kind to him and deal with all his needs.
30 April 2024
The care started when Dad came out of hospital in March 2023. Initially, it was four carer visits daily, almost without exception, I found all of the carers professional, kind, polite and with a genuine caring approach. This was very much appreciated by Dad and his family. We couldn't fault the enthusiastic and detailed service they provided, particularly when the daily attendance increased, first to 11 hours, then finally to 24 hours as Dad became very poorly and ultimately passed away on the 9th of February 2024. During the whole period of support from Profield Care, the staff helped reduce Dad's anxiety and made his life more bearable to the end.
06 March 2024
Carers are getting me up for breakfast, wash/shower and dressing. Come again evening for washing me and getting ready for bed, coffee/sandwich.
29 February 2024
Overall satisfied. Keep me informed of any problems as my mother suffers from dementia. Mother finds it difficult to understand what they are saying as I also do, being hard of hearing. Also due to the language barrier.
23 February 2024
Profield are by far the best care provider that we’ve used and we’ve tried several. Absolutely fantastic caring staff always go the extra mile to look after my mum. Not got a bad word to say about them. Management do regular calls to check everything is going well. Personally I would highly recommend this company.
23 February 2024
The care that is provided for my father is excellent. They are very understanding of his needs and also have patience and compassion when helping him.
12 February 2024
Mum is very pleased with both the carers who visit her and the care received. The carers are always friendly and always ask how Mum is and if they can get anything for her before they leave. It gives us peace of mind knowing that if the carer visits things that anything is not quite right then we get notified and we can take action.
08 February 2024
We have two carers who visit in the evening. They put my wife to bed, stay overnight and wash or shower her in the morning. These two girls are excellent.