Submit a Review for Mitchell & Murdoch Care Ltd
31 Hawkhill, Dundee, DD1 5DH
View Full Details of Mitchell & Murdoch Care LtdLatest Reviews for Mitchell & Murdoch Care Ltd
16 January 2025
Mitchell & Murdoch have been wonderful in supporting my father overall. We had 2 amazing ladies who were consistent but sadly they left. We have 2 new carers, one of which is excellent and the other is new and learning. They don't do as much as the previous ladies eg changing beds, nighttime bag or hanging up his washing but I maybe need to ask for specific things to be done.
10 January 2025
Very happy with service. Staff are fantastic with my dad and he's happy in himself.
09 December 2024
My father receives excellent care from the staff who visit him. The same people cover the shifts (with the exception of holidays) which gives consistency and a good relationship built on trust. The staff are very caring and encourage mobility as far as possible and conversation. They understand Dad's needs and make sure he has everything required. I can't praise them highly enough for the job they do.
29 November 2024
Excellent care from both carers. Attentive and efficient in all aspects of their work. My family are reassured that I am being looked after to a high standard.
23 July 2024
Avoid like the plague. Happy to abandon a service user for 20% of their daily issues mental health ignoring 80% of her physical health issues which are getting worse. Social Worker agreed to increase my care, not kill it off! Refused to listen to their own staff on the sublet. Claimed paper trail even though Case Conference 12 days ago made no mention wanting to cease and now claim longer term? Also refused to apologise for upset and depression or to reconsider. Do as we say, Not do as we do.
17 June 2024
I am so pleased with the care my mum has been receiving from her two favourite carers since we changed providers in January. My mum has settled down and is really happy to see her two favourites when they come in to visit her. I am more relaxed now knowing my mum is in such good hands getting great treatment and care. Thank you.
12 December 2023
Carers are kind and attentive toward my mum, ensuring she is safe and comfortable. They are good at alerting me if anything is amiss. People are approachable and I find them friendly and easy to deal with.
10 November 2023
Mitchell and Murdoch provide excellent care for my aunt. The carers are prompt and always chatty. My aunt enjoys their visits. They understand her requirements and put any concerns on the app so I can see immediately and they communicate well with us as a family.
22 September 2023
I am more than happy with the staff for keeping me informed on what is happening and also for the future and more importantly, my wife is happy.
21 April 2022
All carers are pleasant, thoughtful and respectful. They are valued by us.
21 April 2022
Since needing a carer after leaving hospital in June 2020 after having a stroke on my left side, which is now weaker, I am very happy and content with Mitchell & Murdoch Care Ltd. Carers are very capable, well trained and most helpful and kind. Mitchell & Murdoch is now my fifth care provided, and I have no problems.
20 April 2022
From the start, the approach has been friendly and professional. Contacting the office is always quick and knowledgeable about my mum's situation. There is a culture of kindness together with being diligent; they are all willing to help. I feel supported too! Very happy, as my mum is, and other family, that she is being well cared for. We thank all at Mitchell & Murdoch Care.
11 January 2022
Mitchell & Murdoch Care is excellent and treats the client with respect. The carers give the client the best of care and makes them feel they are important as they really care for the person and do not simply do their job. They provide the best of care.
10 December 2021
All the carers are professional and have fully met our expectations. They have proved to be invaluable. They are kind and caring. We are pleased with them.
30 September 2021
All care aspects covered. Mum fairly involved. Late evening call agreed. Plenty of time taken and not rushed.
Latest Reviews for Mitchell & Murdoch Care Ltd
16 January 2025
Mitchell & Murdoch have been wonderful in supporting my father overall. We had 2 amazing ladies who were consistent but sadly they left. We have 2 new carers, one of which is excellent and the other is new and learning. They don't do as much as the previous ladies eg changing beds, nighttime bag or hanging up his washing but I maybe need to ask for specific things to be done.
10 January 2025
Very happy with service. Staff are fantastic with my dad and he's happy in himself.
09 December 2024
My father receives excellent care from the staff who visit him. The same people cover the shifts (with the exception of holidays) which gives consistency and a good relationship built on trust. The staff are very caring and encourage mobility as far as possible and conversation. They understand Dad's needs and make sure he has everything required. I can't praise them highly enough for the job they do.
29 November 2024
Excellent care from both carers. Attentive and efficient in all aspects of their work. My family are reassured that I am being looked after to a high standard.
23 July 2024
Avoid like the plague. Happy to abandon a service user for 20% of their daily issues mental health ignoring 80% of her physical health issues which are getting worse. Social Worker agreed to increase my care, not kill it off! Refused to listen to their own staff on the sublet. Claimed paper trail even though Case Conference 12 days ago made no mention wanting to cease and now claim longer term? Also refused to apologise for upset and depression or to reconsider. Do as we say, Not do as we do.
17 June 2024
I am so pleased with the care my mum has been receiving from her two favourite carers since we changed providers in January. My mum has settled down and is really happy to see her two favourites when they come in to visit her. I am more relaxed now knowing my mum is in such good hands getting great treatment and care. Thank you.
12 December 2023
Carers are kind and attentive toward my mum, ensuring she is safe and comfortable. They are good at alerting me if anything is amiss. People are approachable and I find them friendly and easy to deal with.
10 November 2023
Mitchell and Murdoch provide excellent care for my aunt. The carers are prompt and always chatty. My aunt enjoys their visits. They understand her requirements and put any concerns on the app so I can see immediately and they communicate well with us as a family.
22 September 2023
I am more than happy with the staff for keeping me informed on what is happening and also for the future and more importantly, my wife is happy.
21 April 2022
All carers are pleasant, thoughtful and respectful. They are valued by us.
21 April 2022
Since needing a carer after leaving hospital in June 2020 after having a stroke on my left side, which is now weaker, I am very happy and content with Mitchell & Murdoch Care Ltd. Carers are very capable, well trained and most helpful and kind. Mitchell & Murdoch is now my fifth care provided, and I have no problems.
20 April 2022
From the start, the approach has been friendly and professional. Contacting the office is always quick and knowledgeable about my mum's situation. There is a culture of kindness together with being diligent; they are all willing to help. I feel supported too! Very happy, as my mum is, and other family, that she is being well cared for. We thank all at Mitchell & Murdoch Care.
11 January 2022
Mitchell & Murdoch Care is excellent and treats the client with respect. The carers give the client the best of care and makes them feel they are important as they really care for the person and do not simply do their job. They provide the best of care.
10 December 2021
All the carers are professional and have fully met our expectations. They have proved to be invaluable. They are kind and caring. We are pleased with them.
30 September 2021
All care aspects covered. Mum fairly involved. Late evening call agreed. Plenty of time taken and not rushed.