Submit a Review for Greenwood Homecare (Cambridge)
Office 20-21, Orwell House, Cowley Road, Cambridge, CB4 0PP
View Full Details of Greenwood Homecare (Cambridge)Latest Reviews for Greenwood Homecare (Cambridge)
10 March 2025
The service provided for my Father was excellent and the carer assigned did her best for my Father despite sometimes trying circumstances. The carer was adaptable and adjusted to my Fathers specifics needs on any given day. No complaints at all.
10 October 2024
All carers are very friendly and treat my wife with respect and dignity. The carers could spend a little more time on my wife's appearance after her shower, which I have to correct at times, but this is a minor issue.
05 March 2024
I am very happy with Greenwood and grateful when they showed considerable flexibility. An example is when I was recently admitted to hospital and some changes became necessary. Their regular rota schedule, sent in advance, is also extremely helpful. Thank you to Greenwood for all your support.
01 March 2024
I have Parkinson's disease. Your helpers come in for half an hour every morning from Tuesday til Friday at 7.00 to get me showered and dressed and to check my general health and to help me with some tablets that I have to take, make up my bed and generally make sure I am ready to face the day. I get an email in advance telling me who is coming on each day. In general you tend to use the same two carers most of the time but on occasion you have to use a third or fourth or fifth carer, who are in general not as good as the regular ones who are both excellent. That is why I have only given four stars as if it was solely the two principle carers I would have given five stars. The management seem to be efficient, helpful and approachable and do genuinely seem to care for their workers.
29 February 2024
The staff and management at Greenwood are really supportive. They took the time initially to see what services were needed. They respond quickly to queries and provide the care my father needs, adapting as we go along. The people that come into his home are so friendly, clean, organised and bring a smile into the morning. This cheers both my mum and dad in difficult and often frustrating circumstances.
29 February 2024
We called Greenwood Care after my father had a stay in hospital and we had to support my mother who has mixed dementia. Mum needs to have a good hot meal at lunchtime and needs support with this. Greenwood Carers are very supportive and make Mum feel less stressed around lunchtime. Mum has 1 visit Monday to Friday at lunchtime, I have no hesitation in increasing the care with Greenwood when she needs it. The care managers are very supportive and have listened to my concerns and acted upon them making the carers aware of the changes.
16 August 2023
Overall I am happy with the care given by the carers from Greenwood Homecare. My sister-in-law can often be very difficult but they cope with her very well. They fill out a report at the end of each visit on what they have done and how my sister-in-law is. They call out the district nurse if they have any concerns about her health. More importantly, they will sit and have a chat with her which provides important mental stimulation.
14 August 2023
The management staff at Greenwood Cambridge are excellent. I have found them friendly, efficient, helpful and very approachable. I have been particularly impressed with the availability by phone and readiness to call back any time, which is important for family members who live outside the UK. Organisation and flexibility are far superior to experiences we have had with other care providers. The carers are, on the whole, excellent and ready to go the extra mile, communicating with each other to solve potential issues before they arise. This is important for us because my mum has a compromised immune system and can become anxious, for example, about people washing their hands upon entering her flat. Most staff are very understanding and pass on such details to people new to caring for her. She also appreciates the efforts made to ensure stability and continuity by using the same carers wherever possible. I would certainly recommend Greenwood and would like to thank everyone involved.
27 July 2023
I have nothing but praise for all the staff who have cared for me from Greenwood Homecare during the recent time I have used their services. From the initial assessment with the Cambridge Homecare branch manager through all the carers who have visited me in my home, I have experienced great kindness and high-quality care. They are a happy team, and it shows! I will certainly be using their services again in the future.
24 July 2023
Everyone at Greenwood Homecare go above and beyond for my mum's care. They are all friendly and helpful, always giving me a call with any concerns. My mum is very happy in their care, can't recommend them enough.
16 May 2023
The manager and her team at Greenwood Homecare (Cambridge) have been looking after my mother for nearly a year now and I cannot recommend them highly enough. My main impression of all of Mum's carers is that they are so incredibly kind and they genuinely care - they see Mum as a person, not a list of tasks and that makes all the difference. They're efficient, proactive, approachable, friendly and chatty and are always smiling. It's like Mum's being looked after by friends. The manager has been an absolute superstar and has gone well above and beyond for us. I originally approached Greenwood after someone recommended the manager to me and the moment she came round for an initial chat, I knew that we'd be in safe hands. I honestly can't recommend the manager and her team highly enough!
05 May 2023
They have been real superstars for my mother. She lives alone and was resistant to the idea of carers initially, but now she really looks forward to their visits. All the ladies I have met are really lovely. They work hard but always have time for a chat. Thanks to all who are involved.
19 January 2023
My overall experience with Greenwood Homecare has been excellent. All staff are very supportive and efficient. I would not hesitate to highly recommend Greenwood Homecare Cambridge.
13 December 2022
Greenwood Homecare cared for my mum for a month, from the point where she needed just that bit of help in the mornings until it became clear that she needed much more than that and she decided to move into residential care. Greenwood staff were wonderful, from the first meeting with the manager to the carers who were all wonderful with mum. Thank you to all at Greenwood for your support.
26 January 2022
We have been really happy with Greenwood, the ladies are punctual, friendly and very caring with my mum. It gives us peace of mind as a family that Mum's being looked after on the mornings we can’t help her.
26 January 2022
I have been a Greenwood service user for a number of years and have always been happy with the personal and other care given over two two hour visits a week. However, I had to have a recent stay in hospital due to a problem with one of my legs and since I came home in mid-December 2021 I have required daily care. The care I have received from the team at Huntingdon has been wonderful. If it wasn't for their care and support I would not have been able to come home from the hospital. Their care and support have meant I have been able to be treated at home by the Community Nurses and another specialist team from the hospital for the condition affecting my leg.
26 January 2022
We have been completely happy with Greenwood Homecare (Huntingdon) from the very first phone call onwards. Everyone has been so professional and you know the carers do genuinely care. We trust each carer. They try to keep the same carers so there is good stability for my mum. We are able to read my mum's notes as soon as the visits have ended and that gives us peace of mind and also a "heads up" if she has run out of milk etc. They have also gone above and beyond as my mum had had a fall one day before the carer arrived and the way the carer and the manager dealt with my mum and getting in touch with us was very calming and reassuring. We feel that my mum is being looked after by the best home care team.
09 November 2021
When I contacted Greenwood Homecare they were more than happy to help with respite care for Mum and I couldn't have asked for more. Mum was understandably nervous about strangers coming into her home but the carers are so friendly and she has been treated with such care and compassion that she looks forward to the carers visits and considers them friends. The carers are always willing to help in any way and it is such a weight off my mind to know that she is being looked after so well when I get a few days off to recharge. I would not hesitate to recommend Greenwood to anyone needing similar help.
09 November 2021
My mother is 96-years-old and has just become quite forgetful. She started to forget to cook her brought lunches and also gets very lonely. She is really happy with the carers that come in at lunchtime to cook her food and keep her apartment in excellent condition. We only have them 1 hour a day and half an hour on the weekends. It gives us a quality service that enables us to leave Mum in their care while we go away.
Latest Reviews for Greenwood Homecare (Cambridge)
10 March 2025
The service provided for my Father was excellent and the carer assigned did her best for my Father despite sometimes trying circumstances. The carer was adaptable and adjusted to my Fathers specifics needs on any given day. No complaints at all.
10 October 2024
All carers are very friendly and treat my wife with respect and dignity. The carers could spend a little more time on my wife's appearance after her shower, which I have to correct at times, but this is a minor issue.
05 March 2024
I am very happy with Greenwood and grateful when they showed considerable flexibility. An example is when I was recently admitted to hospital and some changes became necessary. Their regular rota schedule, sent in advance, is also extremely helpful. Thank you to Greenwood for all your support.
01 March 2024
I have Parkinson's disease. Your helpers come in for half an hour every morning from Tuesday til Friday at 7.00 to get me showered and dressed and to check my general health and to help me with some tablets that I have to take, make up my bed and generally make sure I am ready to face the day. I get an email in advance telling me who is coming on each day. In general you tend to use the same two carers most of the time but on occasion you have to use a third or fourth or fifth carer, who are in general not as good as the regular ones who are both excellent. That is why I have only given four stars as if it was solely the two principle carers I would have given five stars. The management seem to be efficient, helpful and approachable and do genuinely seem to care for their workers.
29 February 2024
The staff and management at Greenwood are really supportive. They took the time initially to see what services were needed. They respond quickly to queries and provide the care my father needs, adapting as we go along. The people that come into his home are so friendly, clean, organised and bring a smile into the morning. This cheers both my mum and dad in difficult and often frustrating circumstances.
29 February 2024
We called Greenwood Care after my father had a stay in hospital and we had to support my mother who has mixed dementia. Mum needs to have a good hot meal at lunchtime and needs support with this. Greenwood Carers are very supportive and make Mum feel less stressed around lunchtime. Mum has 1 visit Monday to Friday at lunchtime, I have no hesitation in increasing the care with Greenwood when she needs it. The care managers are very supportive and have listened to my concerns and acted upon them making the carers aware of the changes.
16 August 2023
Overall I am happy with the care given by the carers from Greenwood Homecare. My sister-in-law can often be very difficult but they cope with her very well. They fill out a report at the end of each visit on what they have done and how my sister-in-law is. They call out the district nurse if they have any concerns about her health. More importantly, they will sit and have a chat with her which provides important mental stimulation.
14 August 2023
The management staff at Greenwood Cambridge are excellent. I have found them friendly, efficient, helpful and very approachable. I have been particularly impressed with the availability by phone and readiness to call back any time, which is important for family members who live outside the UK. Organisation and flexibility are far superior to experiences we have had with other care providers. The carers are, on the whole, excellent and ready to go the extra mile, communicating with each other to solve potential issues before they arise. This is important for us because my mum has a compromised immune system and can become anxious, for example, about people washing their hands upon entering her flat. Most staff are very understanding and pass on such details to people new to caring for her. She also appreciates the efforts made to ensure stability and continuity by using the same carers wherever possible. I would certainly recommend Greenwood and would like to thank everyone involved.
27 July 2023
I have nothing but praise for all the staff who have cared for me from Greenwood Homecare during the recent time I have used their services. From the initial assessment with the Cambridge Homecare branch manager through all the carers who have visited me in my home, I have experienced great kindness and high-quality care. They are a happy team, and it shows! I will certainly be using their services again in the future.
24 July 2023
Everyone at Greenwood Homecare go above and beyond for my mum's care. They are all friendly and helpful, always giving me a call with any concerns. My mum is very happy in their care, can't recommend them enough.
16 May 2023
The manager and her team at Greenwood Homecare (Cambridge) have been looking after my mother for nearly a year now and I cannot recommend them highly enough. My main impression of all of Mum's carers is that they are so incredibly kind and they genuinely care - they see Mum as a person, not a list of tasks and that makes all the difference. They're efficient, proactive, approachable, friendly and chatty and are always smiling. It's like Mum's being looked after by friends. The manager has been an absolute superstar and has gone well above and beyond for us. I originally approached Greenwood after someone recommended the manager to me and the moment she came round for an initial chat, I knew that we'd be in safe hands. I honestly can't recommend the manager and her team highly enough!
05 May 2023
They have been real superstars for my mother. She lives alone and was resistant to the idea of carers initially, but now she really looks forward to their visits. All the ladies I have met are really lovely. They work hard but always have time for a chat. Thanks to all who are involved.
19 January 2023
My overall experience with Greenwood Homecare has been excellent. All staff are very supportive and efficient. I would not hesitate to highly recommend Greenwood Homecare Cambridge.
13 December 2022
Greenwood Homecare cared for my mum for a month, from the point where she needed just that bit of help in the mornings until it became clear that she needed much more than that and she decided to move into residential care. Greenwood staff were wonderful, from the first meeting with the manager to the carers who were all wonderful with mum. Thank you to all at Greenwood for your support.
26 January 2022
We have been really happy with Greenwood, the ladies are punctual, friendly and very caring with my mum. It gives us peace of mind as a family that Mum's being looked after on the mornings we can’t help her.
26 January 2022
I have been a Greenwood service user for a number of years and have always been happy with the personal and other care given over two two hour visits a week. However, I had to have a recent stay in hospital due to a problem with one of my legs and since I came home in mid-December 2021 I have required daily care. The care I have received from the team at Huntingdon has been wonderful. If it wasn't for their care and support I would not have been able to come home from the hospital. Their care and support have meant I have been able to be treated at home by the Community Nurses and another specialist team from the hospital for the condition affecting my leg.
26 January 2022
We have been completely happy with Greenwood Homecare (Huntingdon) from the very first phone call onwards. Everyone has been so professional and you know the carers do genuinely care. We trust each carer. They try to keep the same carers so there is good stability for my mum. We are able to read my mum's notes as soon as the visits have ended and that gives us peace of mind and also a "heads up" if she has run out of milk etc. They have also gone above and beyond as my mum had had a fall one day before the carer arrived and the way the carer and the manager dealt with my mum and getting in touch with us was very calming and reassuring. We feel that my mum is being looked after by the best home care team.
09 November 2021
When I contacted Greenwood Homecare they were more than happy to help with respite care for Mum and I couldn't have asked for more. Mum was understandably nervous about strangers coming into her home but the carers are so friendly and she has been treated with such care and compassion that she looks forward to the carers visits and considers them friends. The carers are always willing to help in any way and it is such a weight off my mind to know that she is being looked after so well when I get a few days off to recharge. I would not hesitate to recommend Greenwood to anyone needing similar help.
09 November 2021
My mother is 96-years-old and has just become quite forgetful. She started to forget to cook her brought lunches and also gets very lonely. She is really happy with the carers that come in at lunchtime to cook her food and keep her apartment in excellent condition. We only have them 1 hour a day and half an hour on the weekends. It gives us a quality service that enables us to leave Mum in their care while we go away.