Unit 5E & 5F, Merryhills Enterprise Park, Park Lane, Wolverhampton, WV10 9TJ
View Full Details of Bluebird Care WolverhamptonWe have been pleased with the care my mum has received over the last year. Carers are very pleasant and helpful. They have established good relationships with her. The management try to maintain a rota of regular carers for mum on a regular basis which is essential for someone with dementia. They respond quickly to requests for changes to care plan or medication and have good monitoring systems. They contact me with any queries maintaining a good level of communication.
Very good communication between all parties concerned. Carers very attentive and willing to take note of what is being asked of them by the person they are caring for. Nothing too much trouble. Times that have been requested are adhered to.
My mother has live-in care as she had a series of falls and her dementia has become worse. The carers are generally very good, and if we have any issues I know I can call the office with any concerns. Live in care can be tricky to navigate, and my mother doesn't always accept that she needs the help we have arranged. She also likes a quiet peaceful environment, while the carers don't always remember this. However I am confident that they will do everything they can to keep her safe at home. I have never had any difficulty in getting in touch with the management on the phone and they deal with my queries in a sensitive and professional manner. We have used Bluebird care for some time now, and I have been impressed with the dedication and hard work of the team.
Bluebird Care is employed to look after my parents. My mother is unable to walk and suffers from dementia. The carers manage both my parents with great sensitivity and respect, they are very reliable and caring and have always been approachable and helpful and put my parents first when supporting them to live in their own home. The managers and office staff are very supportive and approachable. They deliver an excellent service.
The carers are always polite and on time. My father-in-law isn't always the easiest person to deal with but they have always treated him well. Communication with the office is very good. If they feel there is an issue, they will always call me, which I'm grateful for. Thank you for your commitment to my father-in-law.
Excellent service. The carers are very nice. The only issue I have is the lack of training of the newer caregivers but overall they are quite good.
My mom has vascular dementia and is new to having personal care from someone other than me. All of the carers have been exceptional with Mom and the care and understanding from all staff and management has been first-class.
Very caring, attentive, responsive, engaged and professional service. Very much more than just the essential processes - nicely blended with the personal touch. Very relatable to staff - both in the office and the carers themselves.
I would recommend Bluebird Care Wolverhampton to anyone looking for support for their loved one. Care staff are so kind and nothing is too much trouble. They treat my friend with the utmost dignity and always ensure he is happy before leaving. Communication with the management team is excellent - again, nothing is too much trouble. If an issue arises, the management team goes above and beyond to rectify it. I am happy that my friend is getting the best possible care from Bluebird Care Wolverhampton.
Very pleased with the care that has been provided.
I cannot fault any one of your carers, they do the job and go the extra mile. I can’t fault anybody that has been here, thank you they do their job and do it right.
Very satisfied with service. Carers very friendly and caring. They don't rush Mum and are able to use their own initiative to do any tasks around the house. Would recommend.
Friendly and willing to help in my daily life so I can stay home and not have the worry of having to go into a home Carers are always on time and polite to me and willing to help me by cleaning and sometimes just talking.
We have been pleased with the care my mum has received over the last year. Carers are very pleasant and helpful. They have established good relationships with her. The management try to maintain a rota of regular carers for mum on a regular basis which is essential for someone with dementia. They respond quickly to requests for changes to care plan or medication and have good monitoring systems. They contact me with any queries maintaining a good level of communication.
Very good communication between all parties concerned. Carers very attentive and willing to take note of what is being asked of them by the person they are caring for. Nothing too much trouble. Times that have been requested are adhered to.
My mother has live-in care as she had a series of falls and her dementia has become worse. The carers are generally very good, and if we have any issues I know I can call the office with any concerns. Live in care can be tricky to navigate, and my mother doesn't always accept that she needs the help we have arranged. She also likes a quiet peaceful environment, while the carers don't always remember this. However I am confident that they will do everything they can to keep her safe at home. I have never had any difficulty in getting in touch with the management on the phone and they deal with my queries in a sensitive and professional manner. We have used Bluebird care for some time now, and I have been impressed with the dedication and hard work of the team.
Bluebird Care is employed to look after my parents. My mother is unable to walk and suffers from dementia. The carers manage both my parents with great sensitivity and respect, they are very reliable and caring and have always been approachable and helpful and put my parents first when supporting them to live in their own home. The managers and office staff are very supportive and approachable. They deliver an excellent service.
The carers are always polite and on time. My father-in-law isn't always the easiest person to deal with but they have always treated him well. Communication with the office is very good. If they feel there is an issue, they will always call me, which I'm grateful for. Thank you for your commitment to my father-in-law.
Excellent service. The carers are very nice. The only issue I have is the lack of training of the newer caregivers but overall they are quite good.
My mom has vascular dementia and is new to having personal care from someone other than me. All of the carers have been exceptional with Mom and the care and understanding from all staff and management has been first-class.
Very caring, attentive, responsive, engaged and professional service. Very much more than just the essential processes - nicely blended with the personal touch. Very relatable to staff - both in the office and the carers themselves.
I would recommend Bluebird Care Wolverhampton to anyone looking for support for their loved one. Care staff are so kind and nothing is too much trouble. They treat my friend with the utmost dignity and always ensure he is happy before leaving. Communication with the management team is excellent - again, nothing is too much trouble. If an issue arises, the management team goes above and beyond to rectify it. I am happy that my friend is getting the best possible care from Bluebird Care Wolverhampton.
Very pleased with the care that has been provided.
I cannot fault any one of your carers, they do the job and go the extra mile. I can’t fault anybody that has been here, thank you they do their job and do it right.
Very satisfied with service. Carers very friendly and caring. They don't rush Mum and are able to use their own initiative to do any tasks around the house. Would recommend.
Friendly and willing to help in my daily life so I can stay home and not have the worry of having to go into a home Carers are always on time and polite to me and willing to help me by cleaning and sometimes just talking.