Submit a Review for Helping at Home
65 London Road, Newark-on-Trent, NG24 1RZ
View Full Details of Helping at HomeLatest Reviews for Helping at Home
19 March 2025
Helping at home have been coming to mum for over a year now and I am happy with the level of support that she receives. The girls are very friendly with mum and would do anything to help her in her daily routine.
07 March 2025
Helping at Home was recommended to us by two separate close friends, who both use their services for the care of their Mums. It was a very difficult decision for us, as we have been caring for Mum and this felt that we were letting Mum down. However, having taken that step, Helping at Home and the carers have made this so much better than we could have hoped for. Mum's carer has been exceptional, so kind, thoughtful and nothing appears to be too much trouble. After only a month, they have built up a close bond, for which we are eternally grateful. It has given us confidence that when we are not able to be there, Mum is in very safe hands. We would have no hesitation, whatsoever, in recommending Helping at Home - THANK YOU.
27 February 2025
I have employed 'Helping at Home' for almost a year now since a hip replacement operation. I live alone and have no family nearby, so the carers have paid short visits daily to check on my welfare, perform minor domestic tasks, run local errands and also escort me to doctor and dentist appointments. All the carers are lovely, friendly, and cheerful yet respectful of my wishes and independence as well as dignity. The management is very approachable and always keen to understand and meet my needs.
11 February 2025
All of the carers are exceptional in their attitude and the professional way they care for my wife. They arrive on time and nothing is ever a trouble to them, when they get her up and either washed or showered and dressed. They will even go into her wardrobe and help her choose what she would like to wear so what more could I expect or say. five-stars all the way.
06 January 2025
Very good. All staff do what we ask.
09 May 2023
Helping at Home have provided great support, from when we first contacted them. They have provided flexible care for my mother, and have responded quickly to all requests for changes to services. The carers are exactly that, they seem to genuinely care about my mother's wellbeing and are quick to alert us to any issues. The reports on the app are very helpful, allowing us to respond to anything she needs. We have recommended Helping at Home to friends.
09 May 2023
The Helping at Home team have now been visiting my father for around 2 months and during that time, they have built up a good rapport with my parents and are very caring, compassionate and professional in their approach. Home visits are undertaken in a timely manner and channels of communication good. The carers also ensure that the care being delivered to my father is always of a high standard. The team not only provides support to my father but also to my mother who is the main carer. Nothing is "too much trouble" and they always go the extra mile! Thank you.
04 May 2023
Staff are always professional and do a great job. My daughter looks forward to this time each week and has bonded well with her regular staff. Would highly recommend the service. Weekly rota is sent so we know who is coming so we can prepare our daughter.
30 April 2023
Helping at Home provide excellent care for my elderly parents The Care Staff are very professional and respectful at all times Helping at Home provide great feedback when needed by monitoring them with every visit and giving updates via the Birdie app I recommend them to anyone looking for home care for an elderly person
06 March 2023
Helping at Home and all their carers were an absolute godsend! I'd struggled to find a care agency who would cover the rural areas outside Newark, and feel that we were beyond lucky to find Helping at Home. From the very first meeting, and during every visit, they treated my mum with kindness and patience. They took on board every request and were really flexible around changing visit times when required. The reports written on the app after every visit allowed me an insight into Mum's regime and were a comfort to me, as I live in a different part of the country. I cannot recommend the team highly enough.
27 September 2022
I engaged the services of Helping at Home following a recommendation. My dad had been in hospital and I felt that he needed some extra support now he was at home. The team at Helping at Home have always been great and are completely flexible regarding my dad's needs. One carer in particular is very accommodating and nothing is too much trouble for her. I would thoroughly recommended this team.
16 September 2022
Having previously used another service provider, I have been greatly impressed with the service that is provided. All of the carers without exception are professional and go the extra mile to ensure that all of my mothers' needs are met. They always have time to chat which is as important to my mother as being washed and dressed. The app enables me to see at a glance how the visit has been and gives me total peace of mind which I find very reassuring when I am at work. It also allows for my sister who lives many miles away to keep in touch with my mother's wellbeing on a daily basis.
Latest Reviews for Helping at Home
19 March 2025
Helping at home have been coming to mum for over a year now and I am happy with the level of support that she receives. The girls are very friendly with mum and would do anything to help her in her daily routine.
07 March 2025
Helping at Home was recommended to us by two separate close friends, who both use their services for the care of their Mums. It was a very difficult decision for us, as we have been caring for Mum and this felt that we were letting Mum down. However, having taken that step, Helping at Home and the carers have made this so much better than we could have hoped for. Mum's carer has been exceptional, so kind, thoughtful and nothing appears to be too much trouble. After only a month, they have built up a close bond, for which we are eternally grateful. It has given us confidence that when we are not able to be there, Mum is in very safe hands. We would have no hesitation, whatsoever, in recommending Helping at Home - THANK YOU.
27 February 2025
I have employed 'Helping at Home' for almost a year now since a hip replacement operation. I live alone and have no family nearby, so the carers have paid short visits daily to check on my welfare, perform minor domestic tasks, run local errands and also escort me to doctor and dentist appointments. All the carers are lovely, friendly, and cheerful yet respectful of my wishes and independence as well as dignity. The management is very approachable and always keen to understand and meet my needs.
11 February 2025
All of the carers are exceptional in their attitude and the professional way they care for my wife. They arrive on time and nothing is ever a trouble to them, when they get her up and either washed or showered and dressed. They will even go into her wardrobe and help her choose what she would like to wear so what more could I expect or say. five-stars all the way.
06 January 2025
Very good. All staff do what we ask.
09 May 2023
Helping at Home have provided great support, from when we first contacted them. They have provided flexible care for my mother, and have responded quickly to all requests for changes to services. The carers are exactly that, they seem to genuinely care about my mother's wellbeing and are quick to alert us to any issues. The reports on the app are very helpful, allowing us to respond to anything she needs. We have recommended Helping at Home to friends.
09 May 2023
The Helping at Home team have now been visiting my father for around 2 months and during that time, they have built up a good rapport with my parents and are very caring, compassionate and professional in their approach. Home visits are undertaken in a timely manner and channels of communication good. The carers also ensure that the care being delivered to my father is always of a high standard. The team not only provides support to my father but also to my mother who is the main carer. Nothing is "too much trouble" and they always go the extra mile! Thank you.
04 May 2023
Staff are always professional and do a great job. My daughter looks forward to this time each week and has bonded well with her regular staff. Would highly recommend the service. Weekly rota is sent so we know who is coming so we can prepare our daughter.
30 April 2023
Helping at Home provide excellent care for my elderly parents The Care Staff are very professional and respectful at all times Helping at Home provide great feedback when needed by monitoring them with every visit and giving updates via the Birdie app I recommend them to anyone looking for home care for an elderly person
06 March 2023
Helping at Home and all their carers were an absolute godsend! I'd struggled to find a care agency who would cover the rural areas outside Newark, and feel that we were beyond lucky to find Helping at Home. From the very first meeting, and during every visit, they treated my mum with kindness and patience. They took on board every request and were really flexible around changing visit times when required. The reports written on the app after every visit allowed me an insight into Mum's regime and were a comfort to me, as I live in a different part of the country. I cannot recommend the team highly enough.
27 September 2022
I engaged the services of Helping at Home following a recommendation. My dad had been in hospital and I felt that he needed some extra support now he was at home. The team at Helping at Home have always been great and are completely flexible regarding my dad's needs. One carer in particular is very accommodating and nothing is too much trouble for her. I would thoroughly recommended this team.
16 September 2022
Having previously used another service provider, I have been greatly impressed with the service that is provided. All of the carers without exception are professional and go the extra mile to ensure that all of my mothers' needs are met. They always have time to chat which is as important to my mother as being washed and dressed. The app enables me to see at a glance how the visit has been and gives me total peace of mind which I find very reassuring when I am at work. It also allows for my sister who lives many miles away to keep in touch with my mother's wellbeing on a daily basis.