Submit a Review for Community Care Experts Home Care Service
6-8 Claremont Road, Claremont Business Centre, Surbiton, KT6 4QU
View Full Details of Community Care Experts Home Care ServiceLatest Reviews for Community Care Experts Home Care Service
20 December 2024
Carers support mum's personal care very well. Carers all kind and respectful. Management very responsive and deal with any issues quickly and efficiently. Very reliable - always advise if any slight delay and have never failed to attend in 10 months, 4 visits a day.
16 April 2024
I first made contact with the manager in 2023 when my mother was in hospital and I needed to arrange home care for my dad at very short notice. I live 4 hours drive from my parents so it is vital that I use a provider that I can trust to put my parents' needs first. I was very impressed by the manager during our first phone conversation - she was a reassuring combination of very warm and compassionate, and professional. She listened carefully to what was required and quickly put an action plan in place. Those initial visits by Community Care experts were successful and I have used them ever since, for short daily visits, up to 24-hour care for my dad who has dementia, as and when required. She tailors the carers that she provides to ensure that they meet the specific needs of my parents, and her communication is excellent. The carers really do care, and treat my parents with the utmost warmth and respect. I don't know how I would have managed without her help over this past year.
22 February 2024
I initially contacted Community Care Experts to provide the current live-in carer’s daily break. I was so impressed with the managing director of CCE, she is very much hands-on and cares passionately about delivering excellent care in the home. She chooses her carers carefully and that was obvious from the start. The carers seem dedicated and really care about the role, they pay attention to detail with all the little things that make a difference and as a result I decided to change company for CCE to do the whole wraparound care 24/7 for the client. The client was so happy with the live in carer that CCE provided. Now the client feels cared for with her live-in carer who is professional, kind and caring and has such patience and understanding which in my opinion is essential in supporting someone with dementia. With any change necessary, I am informed promptly and communication from CCE with me is immediate and very reassuring that the matter is in hand. I am very happy with Community Care Experts.
12 May 2023
I would like to highly recommend the manager and her team. They have been looking after my parents on a weekly basis for over a year now and have always been extremely caring and efficient. Recently, my father had to go into hospital and the manager has been invaluable, responding quickly to get in respite care for my mother who has vascular dementia. He is great with great care and patience - I feel very reassured she is being well looked after and in professional hands.
12 May 2023
I am very happy with Community Care Experts, I have got some lovely carers and I am very impressed with the younger carers I have because they are so caring and lovely and they do their job so well and keep my home so clean and tidy and also they are excellent when it comes to my personal care. What I also like about this care company is that the manager keeps me informed with what's going on and if the carer is late she phones me and lets me know. So Community Care, a big thank you and keep up the good work.
15 November 2022
I have just had a new hip operation. For a few weeks I needed care support. Community Care Experts proved a good choice. They are very caring and professional. The manager came to the hospital to assess my requirements before I came out. A happy client on the road to recovery.
08 September 2022
Community Care Experts have provided visiting homecare since March 2022 for my wife who suffers from Alzheimer's dementia. The manager/owner of Community Care Experts is friendly, professional, cost-effective and concerned, first and foremost, with the dignity and welfare of the client (my wife). She communicates her ideals and standards to her team, with whom I am equally more than satisfied. As a result of the above, I have extended the hours of care Community Care Experts provides for my wife by one and a half hours a day.
08 July 2022
From the month when my home visits started I have now been able to reduce them to one per week. I hope to keep in touch, with occasional visits, soon but shall be able to keep in contact by messaging etc. Throughout I have been impressed by the standard of care - and the friendliness that they have provided throughout. The company provides service for my needs at a very reasonable cost and I highly recommend it.
06 May 2022
Helpful, caring and courteous at all times. Would definitely recommend them.
Latest Reviews for Community Care Experts Home Care Service
20 December 2024
Carers support mum's personal care very well. Carers all kind and respectful. Management very responsive and deal with any issues quickly and efficiently. Very reliable - always advise if any slight delay and have never failed to attend in 10 months, 4 visits a day.
16 April 2024
I first made contact with the manager in 2023 when my mother was in hospital and I needed to arrange home care for my dad at very short notice. I live 4 hours drive from my parents so it is vital that I use a provider that I can trust to put my parents' needs first. I was very impressed by the manager during our first phone conversation - she was a reassuring combination of very warm and compassionate, and professional. She listened carefully to what was required and quickly put an action plan in place. Those initial visits by Community Care experts were successful and I have used them ever since, for short daily visits, up to 24-hour care for my dad who has dementia, as and when required. She tailors the carers that she provides to ensure that they meet the specific needs of my parents, and her communication is excellent. The carers really do care, and treat my parents with the utmost warmth and respect. I don't know how I would have managed without her help over this past year.
22 February 2024
I initially contacted Community Care Experts to provide the current live-in carer’s daily break. I was so impressed with the managing director of CCE, she is very much hands-on and cares passionately about delivering excellent care in the home. She chooses her carers carefully and that was obvious from the start. The carers seem dedicated and really care about the role, they pay attention to detail with all the little things that make a difference and as a result I decided to change company for CCE to do the whole wraparound care 24/7 for the client. The client was so happy with the live in carer that CCE provided. Now the client feels cared for with her live-in carer who is professional, kind and caring and has such patience and understanding which in my opinion is essential in supporting someone with dementia. With any change necessary, I am informed promptly and communication from CCE with me is immediate and very reassuring that the matter is in hand. I am very happy with Community Care Experts.
12 May 2023
I would like to highly recommend the manager and her team. They have been looking after my parents on a weekly basis for over a year now and have always been extremely caring and efficient. Recently, my father had to go into hospital and the manager has been invaluable, responding quickly to get in respite care for my mother who has vascular dementia. He is great with great care and patience - I feel very reassured she is being well looked after and in professional hands.
12 May 2023
I am very happy with Community Care Experts, I have got some lovely carers and I am very impressed with the younger carers I have because they are so caring and lovely and they do their job so well and keep my home so clean and tidy and also they are excellent when it comes to my personal care. What I also like about this care company is that the manager keeps me informed with what's going on and if the carer is late she phones me and lets me know. So Community Care, a big thank you and keep up the good work.
15 November 2022
I have just had a new hip operation. For a few weeks I needed care support. Community Care Experts proved a good choice. They are very caring and professional. The manager came to the hospital to assess my requirements before I came out. A happy client on the road to recovery.
08 September 2022
Community Care Experts have provided visiting homecare since March 2022 for my wife who suffers from Alzheimer's dementia. The manager/owner of Community Care Experts is friendly, professional, cost-effective and concerned, first and foremost, with the dignity and welfare of the client (my wife). She communicates her ideals and standards to her team, with whom I am equally more than satisfied. As a result of the above, I have extended the hours of care Community Care Experts provides for my wife by one and a half hours a day.
08 July 2022
From the month when my home visits started I have now been able to reduce them to one per week. I hope to keep in touch, with occasional visits, soon but shall be able to keep in contact by messaging etc. Throughout I have been impressed by the standard of care - and the friendliness that they have provided throughout. The company provides service for my needs at a very reasonable cost and I highly recommend it.
06 May 2022
Helpful, caring and courteous at all times. Would definitely recommend them.