Submit a Review for Whites Community Care (Belper)
The Old Forge, Buckland Hollow, Belper, DE56 2HS
View Full Details of Whites Community Care (Belper)Latest Reviews for Whites Community Care (Belper)
13 June 2024
Very pleased with the care my father receives from all the carers who attend to his needs. Very punctual. The staff are smart clean and friendly. Always make the time to chat with him and ask him about his day. Ask if there is anything else he needs before they leave. Secure the house before leaving. Great service.
12 June 2024
Always caring and friendly carers. Offer support and advice relating to my husband's health and care. We have confidence in the service we receive, thank you. Have always been able to contact the team at head office.
12 June 2024
My Mum is looked after with great care by all the staff who give her a personal service dedicated to her needs. All her care needs are met and she is looked after with kindness and compassion, especially by one lady who she loves.
05 June 2024
Whites Community Care look after Dad and manage his personal care to a very high standard. They are caring, compassionate and committed to providing a high quality service. We cannot recommend them enough and thank them from the bottom of our hearts for everything they do to support both Dad and Mum. The team are amazing and we feel very lucky to have found them. 5 star service. Highly recommend.
24 October 2023
We are really happy with the care our mother receives from Whites, all the staff are warm and caring and deliver a great service. Mum loves the care she receives and loves all the staff, they do a verified job from bathing to putting the washing on and taking it out the dryer for her. They always leave the kitchen clean with dishes washed and put away. They always call me if they are worried about mum and stay with her till I can get there. The Management and team do a marvellous job and would recommend them.
17 October 2023
A caring, considerate, trustworthy and empathetic company towards my mum and myself. Good communication, responsiveness and reliable during every stage of my mum's health situation, mentally and physically. Feedback from my mum and no doubt for most people in the same situation of care is that the carers for whatever reason are not always able to arrive at their homes at the times they are requested and expected. As my mum and other customers in the same situation do not understand the complexities of the role and needs of clients before them this often causes frustration for my mum. However, this company is usually very good at letting my mum know if they are going to be late. I think my mum and I have a professional and friendly relationship with Whites Company Care.
16 October 2023
We have found the carers to be kind, caring and compassionate, doing their best in at times very tricky circumstances as the recipient of the care can be a very demanding and difficult person. Some of the staff go above and beyond, thank you
13 October 2023
I find the carers are kind, compassionate and understanding of my needs and will go that extra mile. If I have a problem with my mobility they are more than willing to help me. On occasions, if there has been a problem with the schedule of arrival times then management listens to my concerns and makes the necessary adjustments. I have already recommended this company to friends and will continue to do so.
02 March 2023
Everything is good, staff are lovely, just wish it would be easier if you could choose male or female carers to help with how people feel around them and what care they receive. Thank you very much for all they do.
11 August 2022
The team went above and beyond our expectations. They dealt with Mum sensitively, addressed all her needs and ensured she was able to live at home for as long as possible. Additionally, they communicated well with us (we live some distance away) and were honest when the time came for full-time care. We were blessed to find them and will miss them.
28 July 2022
The team have been instrumental in enabling our elderly relatives to be able live at home having struggled with being in a care home. The compassionate, supportive, flexible, practical, problem-solving, attention to detail, professional and thoroughly empathetic approach of the whole team is incredible. Their focus and drive to provide excellent care is second to none, could not recommend them highly enough.
20 May 2022
Excellent care and support from the team at Whites, they offered a real individualised package of care for my auntie, in her own home. Would highly recommend for that personal touch with caring for loved ones. Thanks to the staff for being a great support, during this difficult time.
10 March 2022
The managing director looked after both my parents and I couldn't have wished for better care for them. Always upfront and honest with us and very approachable, many times going over and above. I would recommend to anyone - 5-star rating.
Latest Reviews for Whites Community Care (Belper)
13 June 2024
Very pleased with the care my father receives from all the carers who attend to his needs. Very punctual. The staff are smart clean and friendly. Always make the time to chat with him and ask him about his day. Ask if there is anything else he needs before they leave. Secure the house before leaving. Great service.
12 June 2024
Always caring and friendly carers. Offer support and advice relating to my husband's health and care. We have confidence in the service we receive, thank you. Have always been able to contact the team at head office.
12 June 2024
My Mum is looked after with great care by all the staff who give her a personal service dedicated to her needs. All her care needs are met and she is looked after with kindness and compassion, especially by one lady who she loves.
05 June 2024
Whites Community Care look after Dad and manage his personal care to a very high standard. They are caring, compassionate and committed to providing a high quality service. We cannot recommend them enough and thank them from the bottom of our hearts for everything they do to support both Dad and Mum. The team are amazing and we feel very lucky to have found them. 5 star service. Highly recommend.
24 October 2023
We are really happy with the care our mother receives from Whites, all the staff are warm and caring and deliver a great service. Mum loves the care she receives and loves all the staff, they do a verified job from bathing to putting the washing on and taking it out the dryer for her. They always leave the kitchen clean with dishes washed and put away. They always call me if they are worried about mum and stay with her till I can get there. The Management and team do a marvellous job and would recommend them.
17 October 2023
A caring, considerate, trustworthy and empathetic company towards my mum and myself. Good communication, responsiveness and reliable during every stage of my mum's health situation, mentally and physically. Feedback from my mum and no doubt for most people in the same situation of care is that the carers for whatever reason are not always able to arrive at their homes at the times they are requested and expected. As my mum and other customers in the same situation do not understand the complexities of the role and needs of clients before them this often causes frustration for my mum. However, this company is usually very good at letting my mum know if they are going to be late. I think my mum and I have a professional and friendly relationship with Whites Company Care.
16 October 2023
We have found the carers to be kind, caring and compassionate, doing their best in at times very tricky circumstances as the recipient of the care can be a very demanding and difficult person. Some of the staff go above and beyond, thank you
13 October 2023
I find the carers are kind, compassionate and understanding of my needs and will go that extra mile. If I have a problem with my mobility they are more than willing to help me. On occasions, if there has been a problem with the schedule of arrival times then management listens to my concerns and makes the necessary adjustments. I have already recommended this company to friends and will continue to do so.
02 March 2023
Everything is good, staff are lovely, just wish it would be easier if you could choose male or female carers to help with how people feel around them and what care they receive. Thank you very much for all they do.
11 August 2022
The team went above and beyond our expectations. They dealt with Mum sensitively, addressed all her needs and ensured she was able to live at home for as long as possible. Additionally, they communicated well with us (we live some distance away) and were honest when the time came for full-time care. We were blessed to find them and will miss them.
28 July 2022
The team have been instrumental in enabling our elderly relatives to be able live at home having struggled with being in a care home. The compassionate, supportive, flexible, practical, problem-solving, attention to detail, professional and thoroughly empathetic approach of the whole team is incredible. Their focus and drive to provide excellent care is second to none, could not recommend them highly enough.
20 May 2022
Excellent care and support from the team at Whites, they offered a real individualised package of care for my auntie, in her own home. Would highly recommend for that personal touch with caring for loved ones. Thanks to the staff for being a great support, during this difficult time.
10 March 2022
The managing director looked after both my parents and I couldn't have wished for better care for them. Always upfront and honest with us and very approachable, many times going over and above. I would recommend to anyone - 5-star rating.