Submit a Review for Radfield Home Care Chippenham & North Wiltshire
Suite A, First Floor, 3-4 New Road, Chippenham, SN15 1EJ
View Full Details of Radfield Home Care Chippenham & North WiltshireLatest Reviews for Radfield Home Care Chippenham & North Wiltshire
28 February 2025
I cannot rate Radfield Home Care Chippenham highly enough! Over the past 2+ years they provided the highest level of care to both my parents. From their first assessment, they were respectful and caring. Understood my parent's needs and gave invaluable guidance and advice on various issues. They were wonderful in helping us navigate our way through assessments, obtaining equipment etc. They were always available at the end of the phone and took great care in treating my parents with dignity and respect. Building a great relationship and gaining my parent's trust. The staff were genuinely fond of and interested in my parents. And my parents loved their visits. The carers were present just after my mum passed away and handled a very difficult situation brilliantly. Ensuring myself and more importantly my dad were supported. And this support continued in the days and weeks that followed. It is clear that they are a great team, who all support each other. Just simply Amazing!
08 January 2025
I was very pleased with all the help and suggestions and overall care of my mother. The staff were always here on time and always very friendly. It was a difficult period for Mother and she was a very independent woman, but the staff soon gained her confidence, well done, and thank you.
14 May 2024
Radfield cared for my Mother over the last 12 months until a flood meant she needed to leave her home. My Mother could best be described as 'a character' and having in-home support was something she resisted for some time. However, when she finally accepted her need for additional support Radfield were genuinely exceptional. She wasn't always easy, as is common with those who quite logically resent their diminished capacities, but the care staff accepted her, and embraced her and she was absolutely delighted with them. They made her life easier and fully respected her wishes and needs at all times. I cannot recommend them enough. I felt we struck gold and they made that time immeasurably easier. Thank you to the whole team.
14 February 2024
My first experience of having care for myself. I have been very pleased with all the carers. They have been very kind, helpful and give me confidence and respect. I would recommend Radfield Home Care with confidence.
25 January 2024
We contacted Radfield at the start of Dad's decline into Alzheimer's. They have been amazing. Working with Dad to build a relationship and enabling us as a family to put the necessary care in place through Radfield, without Dad feeling it was being imposed on him. As is required they are able to support more and more with Dad and we look forward to their continued support as it extends in the future. Thank you for everything so far!
13 December 2023
The daily care my Dad receives from Radfield Home Care is excellent, and all his carers are caring towards him; they keep us, the family, informed at all times, and if there is a problem, it is always sorted quickly and professionally. All the staff are also very supportive of my mum, who, at first, found it difficult with carers coming into her home twice a day to look after Dad, but they involve her in conversation, etc. I find the app with reports of each visit very helpful, and I know I can ring or text management with any query. We have been with Radfield since April and 100% know we chose the correct care team and would highly recommend them to others.
16 August 2023
When we needed help, Radfield Home Care was recommended to us. An initial meeting with the manager was very thorough, supportive and caring. He grasped our needs, carefully explained the system and offered a package to meet those needs. We began with care twice a week. We have a core group of staff and are really pleased with everyone. We recently had a concern which I raised with the manager. The matter was dealt with speedily, efficiently and effectively, there is very good communication. It is very daunting needing carers and feeling a loss of independence; not only are they dealing with the most personal aspects of your life but also it is allowing strangers into your home. However, having experienced carers with Radfield, we are very happy indeed and we have already increased the number of visits. All the staff are delightful, very caring, very supportive, efficient and professional as well as being friendly. We should have no hesitation in recommending them to anyone.
30 May 2023
I found your visit a very pleasant and rewarding experience and it was good to know that any concerns on both sides would be followed up and hopefully resolved. Your approach to the well-being of both clients and carers convinces me that you offer a professional and sympathetic service that is really appreciated. Thank you very much for your time and refreshing company.
26 May 2023
Mum couldn't be happier with the care she receives from the manager and their wonderful team of carers. Mum looks forward to every single visit and feels comfortable and safe in their care. They have been flexible with Mum's preferred visiting times and have now established a routine that works perfectly. The carers are professional and friendly and provide help with showering, dressing, meals, medication, washing clothes and light housework if required. Mum really enjoys the easy companionship she shares with them during each visit. The communication between the carers, the office staff and myself is excellent and I am always kept up to date should any concerns be flagged during a visit. Thank you for the homecare you provide - it is playing a huge part in Mum's recovery.
16 May 2023
Radfield Home Care have certainly lived up to their ideal of treating staff and clients equally well. The carers are bright, cheerful and treat me with consideration and humanity. They are not only quick to respond, but are usually ahead of me in their thinking and manage to keep a sense of humour throughout. All of the above also applies to the admin staff and any queries are dealt with promptly and properly. A lovely bunch of people.
09 May 2023
I would 100% recommend Radfield Home Care. I have an 85-year-old stepfather with COPD who is not the easiest to get along with and whose health and social care needs fluctuate. The owners and their lovely team have been such a support in every which way I and he could wish for. Going over and beyond to support my stepfather and myself. I have used several private care companies for all different types of care for my mum in the last 4 years, who sadly passed away last year and I can be confident to say they are the best care support team I have dealt with.
02 May 2023
Radfield Home Care (Chippenham) has provided care for my Father since December 2022 when he suddenly became very poorly. The team has always acted with kindness, sensitivity and professionalism. As Dad’s health has improved, Radfield has made every effort to ensure that his changing needs are met whenever possible. This flexibility to accommodate Dad’s needs and the level of dignity with which Dad is treated, make the care provided by Radfield quite exceptional. We are hugely grateful to the entire team Thank you.
30 April 2023
My husband's condition changed very quickly when we were first talking to Radfield Home Care and we needed to increase the support we originally thought was needed, but it was such a comfort to know just a phone call let me know help and support was there for us both. My husband's condition is constantly evolving and the good suggestions of what aids we could get to make his journey easier were very practical and helpful. Plus they helped chase up the necessary people when they did not seem to be responding. Having someone that goes that extra step is so supportive like my own dr appointment ran late but the carer made arrangements to stay on and make sure my husband was safe and had company until I was back home. I have now got some respite hours for myself and once again Radfield stepped in and provided care for my husband, and have comfort in knowing that all the staff are so friendly and capable.
13 April 2023
A very professional and caring organisation. The carers are always on time and are lovely towards my husband who has dementia.
28 March 2023
Radfield Home Care offers a professional and wonderful service. They take on board all the necessary requirements and nothing is too much trouble for the staff. Every day the staff arrive on time with a welcoming smile and are prepared for their duties. The app is also very good for communication each day which gives families comfort and reassurance that our loved ones are being cared for.
02 March 2023
The managers and all the team of great carers and Radfield Home Care were involved in helping to care for my wife up until her death just before Christmas last year. They were the most professional, empathetic, patient, friendly and caring group of ladies. Providing care and help when I required it most, I would not hesitate to recommend them. I found their service to be exemplary, thank you once again to all involved at Radfield in caring for my dear wife.
27 January 2023
The first visit we had with Radfield was way more than I expected - all checks were done and many questions asked both ways. A plan was set out and despite my mum's concerns, she was on board by the time they left. Emails/texts are always answered and nothing is ever too much trouble. Mum seems in a much happier place mentally and enjoys the visits from her carers who have gone out of their way to help her and make her feel comfortable and at ease with strange situations and, most importantly, she feels she's still in control of her own decisions I highly recommend and it has allowed me time to attend my physio, health care appointments and to generally step back and have some me time.
23 January 2023
Radfield is a professional and caring organisation who understood our family and our urgent need for care. They visited us when we were stressed and unable to see the way forward and, at very short notice, they organised a solution with kindness and empathy. The carers are kind, experienced and knowledgable and of a very high standard. The carers have got to know all of us, fitting in like one of the family. I can't recommend Radfield highly enough.
Latest Reviews for Radfield Home Care Chippenham & North Wiltshire
28 February 2025
I cannot rate Radfield Home Care Chippenham highly enough! Over the past 2+ years they provided the highest level of care to both my parents. From their first assessment, they were respectful and caring. Understood my parent's needs and gave invaluable guidance and advice on various issues. They were wonderful in helping us navigate our way through assessments, obtaining equipment etc. They were always available at the end of the phone and took great care in treating my parents with dignity and respect. Building a great relationship and gaining my parent's trust. The staff were genuinely fond of and interested in my parents. And my parents loved their visits. The carers were present just after my mum passed away and handled a very difficult situation brilliantly. Ensuring myself and more importantly my dad were supported. And this support continued in the days and weeks that followed. It is clear that they are a great team, who all support each other. Just simply Amazing!
08 January 2025
I was very pleased with all the help and suggestions and overall care of my mother. The staff were always here on time and always very friendly. It was a difficult period for Mother and she was a very independent woman, but the staff soon gained her confidence, well done, and thank you.
14 May 2024
Radfield cared for my Mother over the last 12 months until a flood meant she needed to leave her home. My Mother could best be described as 'a character' and having in-home support was something she resisted for some time. However, when she finally accepted her need for additional support Radfield were genuinely exceptional. She wasn't always easy, as is common with those who quite logically resent their diminished capacities, but the care staff accepted her, and embraced her and she was absolutely delighted with them. They made her life easier and fully respected her wishes and needs at all times. I cannot recommend them enough. I felt we struck gold and they made that time immeasurably easier. Thank you to the whole team.
14 February 2024
My first experience of having care for myself. I have been very pleased with all the carers. They have been very kind, helpful and give me confidence and respect. I would recommend Radfield Home Care with confidence.
25 January 2024
We contacted Radfield at the start of Dad's decline into Alzheimer's. They have been amazing. Working with Dad to build a relationship and enabling us as a family to put the necessary care in place through Radfield, without Dad feeling it was being imposed on him. As is required they are able to support more and more with Dad and we look forward to their continued support as it extends in the future. Thank you for everything so far!
13 December 2023
The daily care my Dad receives from Radfield Home Care is excellent, and all his carers are caring towards him; they keep us, the family, informed at all times, and if there is a problem, it is always sorted quickly and professionally. All the staff are also very supportive of my mum, who, at first, found it difficult with carers coming into her home twice a day to look after Dad, but they involve her in conversation, etc. I find the app with reports of each visit very helpful, and I know I can ring or text management with any query. We have been with Radfield since April and 100% know we chose the correct care team and would highly recommend them to others.
16 August 2023
When we needed help, Radfield Home Care was recommended to us. An initial meeting with the manager was very thorough, supportive and caring. He grasped our needs, carefully explained the system and offered a package to meet those needs. We began with care twice a week. We have a core group of staff and are really pleased with everyone. We recently had a concern which I raised with the manager. The matter was dealt with speedily, efficiently and effectively, there is very good communication. It is very daunting needing carers and feeling a loss of independence; not only are they dealing with the most personal aspects of your life but also it is allowing strangers into your home. However, having experienced carers with Radfield, we are very happy indeed and we have already increased the number of visits. All the staff are delightful, very caring, very supportive, efficient and professional as well as being friendly. We should have no hesitation in recommending them to anyone.
30 May 2023
I found your visit a very pleasant and rewarding experience and it was good to know that any concerns on both sides would be followed up and hopefully resolved. Your approach to the well-being of both clients and carers convinces me that you offer a professional and sympathetic service that is really appreciated. Thank you very much for your time and refreshing company.
26 May 2023
Mum couldn't be happier with the care she receives from the manager and their wonderful team of carers. Mum looks forward to every single visit and feels comfortable and safe in their care. They have been flexible with Mum's preferred visiting times and have now established a routine that works perfectly. The carers are professional and friendly and provide help with showering, dressing, meals, medication, washing clothes and light housework if required. Mum really enjoys the easy companionship she shares with them during each visit. The communication between the carers, the office staff and myself is excellent and I am always kept up to date should any concerns be flagged during a visit. Thank you for the homecare you provide - it is playing a huge part in Mum's recovery.
16 May 2023
Radfield Home Care have certainly lived up to their ideal of treating staff and clients equally well. The carers are bright, cheerful and treat me with consideration and humanity. They are not only quick to respond, but are usually ahead of me in their thinking and manage to keep a sense of humour throughout. All of the above also applies to the admin staff and any queries are dealt with promptly and properly. A lovely bunch of people.
09 May 2023
I would 100% recommend Radfield Home Care. I have an 85-year-old stepfather with COPD who is not the easiest to get along with and whose health and social care needs fluctuate. The owners and their lovely team have been such a support in every which way I and he could wish for. Going over and beyond to support my stepfather and myself. I have used several private care companies for all different types of care for my mum in the last 4 years, who sadly passed away last year and I can be confident to say they are the best care support team I have dealt with.
02 May 2023
Radfield Home Care (Chippenham) has provided care for my Father since December 2022 when he suddenly became very poorly. The team has always acted with kindness, sensitivity and professionalism. As Dad’s health has improved, Radfield has made every effort to ensure that his changing needs are met whenever possible. This flexibility to accommodate Dad’s needs and the level of dignity with which Dad is treated, make the care provided by Radfield quite exceptional. We are hugely grateful to the entire team Thank you.
30 April 2023
My husband's condition changed very quickly when we were first talking to Radfield Home Care and we needed to increase the support we originally thought was needed, but it was such a comfort to know just a phone call let me know help and support was there for us both. My husband's condition is constantly evolving and the good suggestions of what aids we could get to make his journey easier were very practical and helpful. Plus they helped chase up the necessary people when they did not seem to be responding. Having someone that goes that extra step is so supportive like my own dr appointment ran late but the carer made arrangements to stay on and make sure my husband was safe and had company until I was back home. I have now got some respite hours for myself and once again Radfield stepped in and provided care for my husband, and have comfort in knowing that all the staff are so friendly and capable.
13 April 2023
A very professional and caring organisation. The carers are always on time and are lovely towards my husband who has dementia.
28 March 2023
Radfield Home Care offers a professional and wonderful service. They take on board all the necessary requirements and nothing is too much trouble for the staff. Every day the staff arrive on time with a welcoming smile and are prepared for their duties. The app is also very good for communication each day which gives families comfort and reassurance that our loved ones are being cared for.
02 March 2023
The managers and all the team of great carers and Radfield Home Care were involved in helping to care for my wife up until her death just before Christmas last year. They were the most professional, empathetic, patient, friendly and caring group of ladies. Providing care and help when I required it most, I would not hesitate to recommend them. I found their service to be exemplary, thank you once again to all involved at Radfield in caring for my dear wife.
27 January 2023
The first visit we had with Radfield was way more than I expected - all checks were done and many questions asked both ways. A plan was set out and despite my mum's concerns, she was on board by the time they left. Emails/texts are always answered and nothing is ever too much trouble. Mum seems in a much happier place mentally and enjoys the visits from her carers who have gone out of their way to help her and make her feel comfortable and at ease with strange situations and, most importantly, she feels she's still in control of her own decisions I highly recommend and it has allowed me time to attend my physio, health care appointments and to generally step back and have some me time.
23 January 2023
Radfield is a professional and caring organisation who understood our family and our urgent need for care. They visited us when we were stressed and unable to see the way forward and, at very short notice, they organised a solution with kindness and empathy. The carers are kind, experienced and knowledgable and of a very high standard. The carers have got to know all of us, fitting in like one of the family. I can't recommend Radfield highly enough.